We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Domspatz Hotel

Traveller (61)
Room & Suite (35)
Dining (3)

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Breakfast Available
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
Centrally Located
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
103Reviews
77Photos
1Q+A
10Room tips
Traveller rating
  • 13
  • 31
  • 34
  • 7
  • 18
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
I have never seen such a horrible customer service than at Domspatz Hotel I Boardinghouse before. After making sure that their so called self-check in terminal works around a clock by calling them prior to our stay, we weren't able to check in at 3:30 am. No one could help us,
Read more
Response from SR_Robinson, Manager at Domspatz Hotel
Responded 2 weeks ago
We would like to thank you for your stay with us and for taking the time to write us your feedback. We are sorry to read that there were some misunderstandings during your stay and would like to take the chance to apologize for any inconvenience these may have caused. Unfortunately, there has been a technical challenge with the check-in kiosk in the night of your arrival for a short time. This issue has been solved in the meantime. Once again, we deeply apologize for the inconveniences this technical defect has caused. We are in process of identifying the reason for the short downtime and will get back to you by e-mail. Kind regards, on behalf of the entire team of Domspatz Hotel | Boardinghouse, S.R. Robinson -Manager-
Read more
O la la.. A good hotel concept and idea in general, but... What is good? 1) The location 2) 24hr check-in 3) Interior of the room itself What is not so good? 1) No real person at the check-in.. actually there is NO check-in... there is a big screen which does all the
Read more
Response from SR_Robinson_1, Manager at Domspatz Hotel
Responded 5 Oct 2018
Thank you very much for staying with us at Domspatz Hotel|Boardinghouse and your feedback. We are glad to read you enjoyed our central location, our digital check-in system and our comfortable rooms. We deliberately dispense with a reception and use a digital check in terminal instead. In cases of emergency you can always reach a team member by telephone. For activities and restaurant information we will provide an interactive digital lobby display. All rooms are being cleaned and checked daily. If you had informed us about your dissatisfaction right away, we would have been pleased to offer you an alternative room. We regret your experiences with our cleaning team and talked about it with the responsible person. If you ever change your mind and plan to be back in Cologne, we would be more than happy. Kind regards, on behalf of the entire team of Domspatz Hotel | Boardinghouse, S.R. Robinson -Manager-
Read more
Needed a room for a night near the main station to catch the early train back to the UK. This is five minutes from the station - tick. I got into Cologne on the night sleeper from Vienna at around 08:30 so not being able to check-in til 15:00 wasn't as convenient. Anyway, I made
Read more
Response from SR_Robinson_1, Manager at Domspatz Hotel
Responded 29 Aug 2018
Thank you very much for staying with us at Domspatz Hotel| Boardinghouse and your kind feedback. We are glad to read you used the luggage storage at our partnerhotel in only a few minutes walking distance and enjoyed our croissant breakfast there. We are happy you liked the cleanliness and style of our rooms as same as our complimentary services, such as free highspeed internet during your stay. We do understand that in exceptional cases during the summer month it may get extraordinary hot in German cities, especially in the rooms on the top floor. That is why we do provide ventilation on request. We ask for your kind understanding that based on the good value for money ratio, two star hotels in Germany do not feature air conditioning. We hope to welcome you again, soon. Kind regards, on behalf of the entire team of Domspatz Hotel | Boardinghouse, S.R. Robinson -Manager-
Read more
This has the potential to be a lovely, albeit small, hotel. Firstly make sure yout take a photo of the room code/building code, as the computer only shows the code once. There is no staff, only the computer, so if you have a problem checking in or out, there's nothing you can do
Read more
Response from SR_Robinson_1, Manager at Domspatz Hotel
Responded 25 Jul 2018
Thank you for choosing Domspatz Hotel | Boardinghouse for your stay in Cologne. We do apologize for the fact that you were not fully satisfied with your visit. At Domspatz Hotel | Boardinghouse you can check in comfortably around the clock, using our innovative check-in kiosk. The accommodation does not feature a classic reception. You are welcome to contact our team of the nearby Dom Hotel Am Roemerbrunnen during their reception hours daily from 7.30 hrs to 23.00 hrs via telephone. Please consider that due to the individual shape of our traditional building, some rooms vary in size and layout. The facilities of our hotel correspond to the German two-star hotel standard equipment where an elevator is not part of. However, we are happy to help older and handicapped guests with their luggage or try to book a room on the lower floors. We regret that you did not leave our hotel happy. Should you ever be back to Cologne, we would be more than happy if you give us a second chance. Kind regards, on behalf of the entire team of Domspatz Hotel | Boardinghouse, S.R. Robinson -Manager-
Read more
When booking this place please take note::::::::no lobby. ::::: no :::::: people To enter the premises it is all done by machine so take your time and do not get flustered It’s easy can change to English if no German Took 5 minutes no prob Once in side the room
Read more
Response from SR_Robinson_1, Manager at Domspatz Hotel
Responded 4 Jul 2018
Thank you for choosing Domspatz Hotel | Boardinghouse for your stay in Cologne. We are delighted to read that you enjoyed the good location of our hotel in the heart of Cologne and our comfortable and modern equipped rooms. We are also delighted that you enjoyed our free services and amenities we provide to all our guests, such as free mineral water, free coffee & tea maker in the rooms and free Wifi. Please come back and stay with us again. We would be happy to see you, soon. Kind regards, on behalf of the entire team of Domspatz Hotel | Boardinghouse, S.R. Robinson -Manager-
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining
Photo provided by managementDomspatz Hotel
Photo provided by managementDomspatz Hotel
sieht man ganz gut das der Abstand zwischen Bed & Wand wo man zum Balkon gehen soll zu schmal is
Solche Flecken waren am gesamten Boden
PreviousNext
1234567
Nope
0 votes
"Do not go, you will find yourself paying for not staying!"
"Fantastic location"
"Walk to 3rd floor is a steep stairs. maybe ask for floor on 1st floor"
"Seems like the rooms on first two floors are way better looking"
"If your a Older Couple try to Book the Downstairs First two Floors.. We had a Standing Fan in the closet but never used it, Hair Dryer was Good and the Rooms CLEAN.. I"
PreviousNext
12
PRICE RANGE
US$63 - US$313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eazires hotel cologne
LOCATION
GermanyNorth Rhine-WestphaliaCologneAltstadt-Nord
NUMBER OF ROOMS
12
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing