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Hotel Mondial am Dom Cologne MGallery by Sofitel

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#25 of 277 Hotels in Cologne
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Hotel Mondial am Dom Cologne MGallery by Sofitel
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1,131 Reviews from our TripAdvisor Community

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Showing 472: English reviews
Auckland, New Zealand
Level Contributor
578 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 5 days ago NEW

The location is fantastic; near Dom and central city. The rooms are well laid out and clean, a bit on the heavy side. Service is a wonder. From the cleaners to the reception they are great. Some of the breakfast crew are a bit rude, but then it is early. Parking is an experience worth trying with the car elevator.... More 

Helpful?
Thank waiake1
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear waiake1, Thank you for your valuable comment on your recent visit at our hotel. I am delighted to learn how much you enjoyed your stay. Thank you for the compliments, especially in regards to our colleagues who obviously managed to provide our service from the heart. We all are looking forward to the pleasure of welcoming you again soon... More 

Dublin, Ireland
1 review
Reviewed 6 days ago NEW

Great hotel in a central location. Our room facing the courtyard was very quiet. Staff were very friendly and helpful. We didn't eat in the hotel so we can't comment on the food but we did notice the restaurant was busy most of the time. We'd have no hesitation in returning.

Review collected in partnership with Accorhotels.com

Helpful?
Thank michaelhZ1410QH
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear michaelhZ1410QH, Thank you for having chosen Hotel Mondial am Dom Cologne for your stay. I am delighted to learn that you had an enjoyable stay at our hotel and that we fulfilled our aim to anticipate your needs. It was a pleasure serving you and the whole team is looking forward to welcoming you to Hotel Mondial am Dom... More 

Lidingö
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

A very good hotel in Köln Altstadt within walking distance from everything in Altstadt. The only concern I had before arriving was that it was not possible to book a parking space, but when I checked in the garage had plenty of large spaces available.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Western_Pacific_417
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Western_Pacific_417, Thank you very much for your positive Feedback on TripAdvisor. I am happy to learn, that we could meet all your expectations during your stay. We would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager More 

Milton Keynes, United Kingdom
Level Contributor
178 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 1 week ago

Location is perfect - behind the Roman Museum, view of the Cathedral, easy walking distance to train station, on the edge of the old town for restaurants. Can't be bettered for location. Room comfortable and had everything you needed. Maybe a touch small - once we unpacked there's nowhere to put your cases. Breakfast very good - excellent choice and... More 

Helpful?
Thank PerTheCat
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear PerTheCat, Thank you very much for your kind feedback and your recent stay at Hotel Mondial am Dom Cologne. We are more than happy that we were able to delight you with our service and the location. With great pleasure will we share your wonderful feedback with our team because it is a great source of motivation for us.... More 

Luxembourg
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago via mobile

We spend a one night getaway here as we went to the musical dome, which is 5 minutes away from the hotel Reception was ok, but no help offered with suitcases Room was extremely small ! Ok for 1 night but not for a 5 star hotel Small tv that did not work Coffee making facilities ok with good tea... More 

Helpful?
Thank callelux
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear callelux, Thank you very much for feedback. I deeply regret, that we could not meet all your expectations during your stay. We will discuss your mentioned points with the management to address the problem and prevent future occurrence. Thank you again for sharing your concerns, and it is our hope that you will give us the opportunity to serve... More 

Singapore, Singapore
2 reviews
Reviewed 21 October 2016

Superb location, just 5mins walk from Cologne Hbf. Walkable distance to all the nearby location such as the old town, chocolate museum, perfume museum etc.The room was very clean, and the bed was very comfortable. The breakfast was fantastic too; they made really good hot chocolate drink! Just 2 mins walk away there were a lot of eateries too. Highly... More 

Helpful?
Thank Chloe C
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Chloe C, Thank you for having taken the time to share your wonderful experience on your recent stay at Hotel Mondial am Dom Cologne. It was a pleasure reading your marvelous comments. I am thrilled to hear that you had an enjoyable and memorable stay at our hotel and that you appreciated our great central location. We are looking... More 

Antwerp, Belgium
Level Contributor
292 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 20 October 2016 via mobile

Location is perfect for turistic visits, shopping, and also near the station The lobby is big and enjoyable Staff is super friendly and helpfull Rooms are small, especially for two persons. Bathroom has a nice shower with adjustable head, and a small sink, toilet also in the bathroom. It s all small, but this is a center city hotel Tv... More 

Helpful?
Thank Michel C
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Michel C, Thank you for staying with us and for sharing these marvelous comments. We are thrilled to learn how much you enjoyed your stay at our hotel and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Hotel Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest... More 

Washington, DC
Level Contributor
187 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 10 October 2016

The location just can't be beat; ~7 minute walk from the Hauptbahnhof, and right next to a municipal parking garage if you're driving. The cathedral is between the hauptbahnhof and the hotel, and it's no more than a couple hundred yards really. The old town is an easy walk south, the river is just a block and a half east,... More 

Helpful?
Thank Tuhughes
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Tuhughes, Many thanks for your kind comments. I am delighted to learn that you enjoyed your stay. We are thrilled that you loved our great location. If you are coming back next time, just ask our front desk regarding a room facing the cathedral. They will for sure check if a room in that category is available for you.... More 

A TripAdvisor Member
Reviewed 6 October 2016 via mobile

Great hotel situated right in the middle of Cologne, staff were great and very welcoming except for a man of Indian appearance working at the front desk who looked at my wife in a manner that suggested she was not posh enough to stay at this hotel, I thought she was imagining it until he did the same thing to... More 

Helpful?
Thank A TripAdvisor Member
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear guest, Thank you for having taken the time to share your wonderful experience on the occasion of your recent visit to Hotel Mondial am Dom Cologne. I am thrilled to learn that you had a most comfortable stay at our hotel and that you were satisfied with our friendly service. Regarding your comment of one of my colleagues, I... More 

Munich, Germany
Level Contributor
216 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 27 September 2016

The front desk staff was exceptional. The location is one of the best, between the Cologne Dom (cathedral) and the Altstadt (old town). We arrived by train so it was super convenient, as the train is just on the opposite side of the Dom and within a 5-7 minute walk. We had just booked that evening and had one of... More 

Helpful?
Thank Niobe B
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Niobe B, Thank you for writing such kind appreciations about our hotel and share it with other TripAdvisor readers. It is a pleasure to read, that you had a short but an enjoyable stay with us. AccorHotels attaches great importance to the protection of the environment. Also our hotel is fully behind the idea of environmental protection. We received... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Mondial am Dom Cologne MGallery by Sofitel is located in the heart of the old town. Cologne Cathedral, the Rhine, the exhibition center, the shopping streets, a host of museums and other attractions are only a stone's throw away. The hotel has 203 elegant rooms, including 6 Junior Suites, 5 meeting rooms and a ballroom (1981 sq. ft. [184 sq. m]). In the "Reissdorf im Mondial" you can enjoy regional dishes and draft beer in the setting of a modern, Cologne brewery with a spectacular view of the cathedral. ... more   less 

Additional Information about Hotel Mondial am Dom Cologne MGallery by Sofitel

Address: Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: £103 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mondial am Dom Cologne MGallery by Sofitel 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Sofitel Cologne
Accor Cologne Mondial Am Dom
Cologne Sofitel
Hotel Style:
#5 Green Hotel in Cologne
#17 Family Hotel in Cologne
#19 Luxury Hotel in Cologne
#22 Business Hotel in Cologne
#38 Romantic Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mondial am Dom Cologne MGallery by Sofitel staff and other travellers.
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Questions? Get answers from Hotel Mondial am Dom Cologne MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Cathedral view”
 of 5 bubbles PerTheCat, 20 Nov 2016 | Read review
“no specific recommendation as the hotel is in quite area at night time.”
 of 5 bubbles marketem, 14 Aug 2016 | Read review
“Ask for a room with view to the Cathedral!”
 of 5 bubbles Judge4fun, 18 May 2016 | Read review
“Go some where else !”
 of 5 bubbles JosephMD2013, 17 May 2016 | Read review
“The quiet rooms don't have a good view but are very quiet.”
 of 5 bubbles Gary133, 18 Apr 2016 | Read review
5 of 5
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