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Mercure Hotel Koeln City Friesenstrasse

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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Mercure Hotel Koeln City Friesenstrasse
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748 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Jeddah
Reviewed 1 week ago

It was the third time for me at this hotel and will be the last. I should start searching for other option for my next trip to Cologne. Compared to what I paid, the hotel was terrible. In high seasons, it worth not more than half the price I paid.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Basil A
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Basil A, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

London, United Kingdom
Reviewed 3 weeks ago

We have stayed at this hotel four or five times before mainly because it is close to the main rail station and also because it does a good buffet breakfast. However the rooms are beginning to look tired and the bathrooms are very small. A refurbishment is due. The main problem this time was that we stayed on a Saturday...

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Thank Pevsner
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Pevsner, thank you for your feedback! We hope to welcome you again in our hotel. With kind regards your team from Mercure Hotel Köln City Friesenstraße

Celle, Germany
Reviewed 8 March 2017

Review collected in partnership with Mercure Hotels
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Thank X2214HRsusanh
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Rome, Italy
Reviewed 3 January 2017

Stayed in three rooms with family, and we all enjoyed the stay, especially the spa experience. Although a bit suprizing to get chareged extra for the sauna... The parking was also charged an extra €18 overnight. the rooms were all pretty nice and comfortable. A minibar would also be most welcome.

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Thank R S
Reviewed 2 January 2017

We stayed at the start of December this year to visit the Christmas markets for three nights. The hotel is pretty easy to get to from the train station and is pretty close to the 7 markets. The hotel was very noisy Friday night as there was an event in the building nextdoor. The bar man was great, making us...

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Helpful?
Thank Chris N
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Chris N, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Haarlem, The Netherlands
Reviewed 30 December 2016

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Thank Eurobazz
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Turnhout, Belgium
Reviewed 29 December 2016

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1Thank Stefvgi
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Broadstairs, United Kingdom
Reviewed 21 December 2016 via mobile

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Thank Ralphy30
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Helsinki
Reviewed 15 December 2016

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Thank dannythyboy
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Belfast, United Kingdom
Reviewed 15 December 2016

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Thank Enz067
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Koeln City Friesenstrasse staff and other travellers.
7 questions
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Plwmp, United Kingdom
London, United Kingdom

See all questions (7)

Questions? Get answers from Mercure Hotel Koeln City Friesenstrasse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here on Fridays and Saturdays if you want a quiet night's sleep”
Pevsner, 3 Apr 2017 | Read review
“Don't leave anything behind you are unlikely to get it back.”
X2214HRsusanh, 8 Mar 2017 | Read review
“I was in room 313 which was at the back of the hotel overlooking a delivery yard therefore quite noisy.”
Eurobazz, 30 Dec 2016 | Read review
“Book a room at rear of hotel”
Enz067, 15 Dec 2016 | Read review
“The back may be quieter”
  • Bedroom
  • TV Tower
  • Coathanger
  • Luggage storage
  • Shower - very tight
  • Workspace
  • View from shower
RodneyfromLondon, 24 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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