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Novotel Koeln City

Traveller (293)
Room & Suite (97)
Dining (35)

Overview

AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Reviews (1,517)
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528 results
Traveller rating
124
262
101
27
14
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LanguageEnglish
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124
262
101
27
14
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All reviews chocolate museum the river the sofa bed minute walk nice hotel accor hotels nice stay early check public transport christmas market reception staff breakfast buffet is per day the room was nice stayed for nights business trip old town
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1 - 5 of 528 reviews
Reviewed 1 week ago

Excellent hotel , everything was perfect : size of room, breakfast , coffee machine , shower, ... also the staff was very friendly and helpful . The size of TV in the room is huge. Only the location is a little bit far from city...More

Date of stay: February 2019
Thank Bassam K
Response from hotel4you, Manager at Novotel Koeln CityResponded 1 week ago

Dear Bassam K, We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 2 weeks ago

The hotel was very clean, modern, and comfortable. We had a nice room facing the Rhein river and in the mornings, we had a great time taking morning strolls to bakeries where we got croissants and other breakfast goodies. Our family had a wonderful time...More

Date of stay: July 2018
Thank tinytraveler200
Response from hotel4you, Manager at Novotel Koeln CityResponded 2 weeks ago

Dear tinytraveler200, Thank you very much for your comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We love your positive comment about our Novotel family policy. We hope to welcome you back again soon. Warm regards, Ruediger Schild...More

Reviewed 3 weeks ago

We booked 2 rooms for 7 days and 1 room for 5 days. They end up by deducting the (wrong) prepayment for the room for 5 days from the stay for 7 days and charging us the balance for 2 days.After contacting them, they are...More

Review collected in partnership with Accorhotels.com
Date of stay: January 2019
1  Thank KHRBB
Response from hotel4you, Manager at Novotel Koeln CityResponded 2 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I very much regret that it was...More

Reviewed 22 December 2018 via mobile

Room fine, breakfast fine,Staff dishonest and frankly weren’t interested when an item went missing, after we left we’d forgotten something. When we enquired about this item it had mysteriously vanished. Housekeeping didn’t find it apparently. Front desk staff thought it was a joke and didn’t...More

Date of stay: December 2018
Thank Tom S
Response from hotel4you, Manager at Novotel Koeln CityResponded 23 December 2018

Dear Tom S, thank you for taking the time to tell us about your experience at the Novotel Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to get more...More

Reviewed 11 December 2018 via mobile

Stopped here from the 6th / 10th for cathedral and Xmas markets , first impressions was lovely clean hotel with friendly reception staff , we had room 242 which was clean with a lovely big comfy bed and nice large TV , bathroom was lovely...More

Date of stay: December 2018
Thank Mark_Carter_2712
Response from hotel4you, Manager at Novotel Koeln CityResponded 13 December 2018

Dear Mark_Carter_2712, Thank you very much for your comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We are very happy about your comment and really appreciate it. We hope to welcome you back again soon. Warm regards, Ruediger...More

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About
Description
The Novotel Koln City is located right on the Rhine River, close to the Old Town, the famous cathedral und several museums. Modern design and comfort characterise our 221 spacious rooms and seven meeting More rooms. Explore the trade fair city or take it easy in the courtyard of our restaurant. Total relaxation awaits you on the 5th floor of this 4 star hotel where you can enjoy our gym overlooking the Rhine or a quiet moment in our sauna. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Best Value
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Best Value
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
222
Price range
US$104 - US$313 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Koeln City Hotel Cologne
,
Novotel Hotel Cologne
,
Novotel Hotel Koeln City
,
Novotel Cologne
,
Cologne Novotel
Location
Germany > North Rhine-Westphalia > Cologne
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Best Value
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
222
Price range
US$104 - US$313 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Koeln City Hotel Cologne
,
Novotel Hotel Cologne
,
Novotel Hotel Koeln City
,
Novotel Cologne
,
Cologne Novotel
Location
Germany > North Rhine-Westphalia > Cologne

Photos

Traveller (293)
Room & Suite (97)
Dining (35)
Pool & Beach (3)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
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Questions & Answers
Ask a question
aileendelaney1975
12 November 2018|
AnswerShow all 2 answers
Response from jodim344 | Reviewed this property |
We were there this summer and did a river cruise lasted about an hour. Our 8 and 10 year old daughters enjoyed it. They didn’t pay attention to the commentary, but enjoyed a glass of cola as we sailed down the river and... More
1
Vote
aileendelaney1975
1 November 2018|
AnswerShow all 4 answers
Response from 135simonf | Reviewed this property |
Up date on taxi costs. Yes it cost €40 from airport to Novotel city hotel. As taxis were shared it eased the pain a bit.
1
Vote
paulac32
11 August 2017|
AnswerShow all 3 answers
Response from CatherineM4970 | Reviewed this property |
No, they will send the iron and the board to your room upon your request, subject to availability. Don't think it's available at night, only during office hours, my guess. I requested in the evening and they told me to... More
1
Vote

Room Tips

"Not relevant as staff did not consider special requests."
MichaelAugsburg
2 Nov 2018
Read review
"Ask for a connecting room if traveling as a family."
carolesE2581IT
9 Jun 2018
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"Higher floors rear facing will be quieter. Front rooms overlook busy road"
GastroInn
27 May 2018
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"You need the keycard for the lift."
malcolms5656
16 Feb 2018
Read review
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