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Hotel Ariana

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Hotel Ariana
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42 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 September 2016 via mobile

Just a hole! Do not book!!! If I could give them a -10, I would. Employee did not speak proper German, breakfast was poor, plates not clean and the room just horrible. The bed was in a room without a table nor chair! DO NOT BOOK!!!

Thank Cesar C
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 September 2016

Cancellation policy for this hotel is a joke. Manager was not willing to compromise at all and now I have ended up with a 2000 euro debt. Manager was rude and unresponsive. Even when i came back with a compromise and something that works WITHIN their 90% paymentif less than 30 days policy,the manager was unwilling. A hotel policy for... More 

Thank Bee S

Travellers are raving about these Cologne hotels

Beirut, Beyrouth, Lebanon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2016

It is a very awful and terrible hotel. Bad service. Rooms are very smelly. You can even find some insects in the bathroom. I stayed with my family there, and the staff were very rude, they don't know how to be nice and friendly with the customers, otherwise no one would visit the hotel, or write good reviews!!

Thank Dalia D
1 review
Reviewed 22 January 2015

The room smelled and was not cleaned. The sink was clogged and unusable from a guest previous that had thrown up in the sink. Customer service and staff was non-existent, staff was awful and rude, barely spoke German or English. The staff blamed us for the sub-par facilities and did not let us talk to the manager or come down... More 

Thank K D
Gouvix, France
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 3 October 2014

Basic budget hotel. Clean large quiet rooms and comfortable beds, but weak to unusable wi-fi signal on the 3rd floor. The staff were welcoming and friendly. Breakfast OK and included in the price - but why do so many hotels put cornflakes in large open bowls so they go stale - what is wrong with the box ?

Thank hillaire
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 28 November 2013

Stayed two nights. Room was small but well equipped and very clean. Breakfast was acceptable but the staff need training on how to look after guests. A little out of centre - taxi was 15 euros at midnight. Would stay again.

Thank deaddogsdick
Heidelberg, Germany
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 November 2012

The hotel is located quite close to the University, which was a plus for me. Even otherwise, there is an U-bahn stop close to the hotel, hence connectivity is quite good. The hotel is old, and looks like it could do with some overhauling. The staff were not particularly hospitable. They were not rude, but their behaviour could do with... More 

Thank kshanik
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2012

Hotel was a long way out from City centre. (30-45min walk) Tram stop is near the hotel and takes about 15mins to get in to town. Room was very small and very noisy. The hotel has managed to fit a lot of rooms in to a very small space. Room and bathroom were clean. Breakfast was not good, very basis... More 

Thank MR18127
London, UK
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 July 2011

There is nothing of note in this hotel. They had wifi, location was convenient enough with access to the s-bahn, rooms were ok. Staff was often not around which was annoying, but I guess it is a small family-run affair. It does the job but seemed a bit overpriced (I would thought 70EUR instead of 90EUR to be honest). No... More 

Thank etoilestrella
Suffolk England
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 December 2009

Stayed here for a weekend break, to go to Cologne christmas markets. On arrival receptionist not very welcoming made us feel that we were imposing on her. We had booked 2 rooms online and she seemed to have trouble finding our booking. Once we had booked in she then informed us that the credit card machine was not working so... More 

Thank racheljohn

8 photos of this hotel

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  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Concierge

Additional Information about Hotel Ariana

Address: Zuelpicher Str 339, 50937 Cologne, North Rhine-Westphalia, Germany (Formerly Hotel Colette)
Region: Germany > North Rhine-Westphalia > Cologne > Sülz
Price Range: £51 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ariana 3*
Number of rooms: 50
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Also Known As:
Colette Hotel Cologne
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Questions & Answers

Questions? Get answers from Hotel Ariana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here, if our room's plumbing was bad I imagine the other rooms are bad if not worse! Staff is horrible!”
 of 5 bubbles 403kd, 22 Jan 2015 | Read review
“Avoid the rooms near the stairs”
 of 5 bubbles MR18127, 21 Aug 2012 | Read review
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