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Mercure Hotel Dortmund City

Traveller (50)
Room & Suite (24)
Dining (1)

About

Location
Cleanliness
Service
Value
The 3 star Mercure Dortmund City has 82 rooms and is located in the centre of the city. The modern hotel offers WLAN, a cosy bar and a meeting room for up to 45 people. It is a 5 minute walk to the main train station, museums, the concert hall and many other attractions. Convenient public transport takes you to Westfalenhalle events hall and Westfalenstadion stadium. The hotel is an ideal base for business and tourist activities in and around Dortmund.
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Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
103Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
450Reviews
70Photos
8Q+A
18Room tips
Traveller rating
  • 125
  • 201
  • 84
  • 22
  • 18
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Popular mentions
Only the main door of the hotel is difficult to found. The receptioniste she was perfect and very nice. I have nothing more to tell but they wanted 200 signs. the hotel didn't have any restaurant and i didn't take any breakfeast.
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Review collected in partnership with Accorhotels.com
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City
Responded 2 weeks ago
Dear Chrispon, thank you very much for visiting our Mercure Hotel Dortmund City. It is a pleasure to receive positive feedback, still we appreciate every feedback and a criticism too. It helps us to improve our service for you and all other guests. What can I say, we are germans, german law is difficult, really sorry for the 200 signs. Hope you enyojed your stay as much as the rating says, we wish you nice travels in the future with amazing locations and if you visit Dortmund again we will be glad to host you once more. best regards Mercure Dortmund City & Team
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I spent two holiday nights in a slightly more expensive room on the fifth floor overlooking some Dortmund landmarks. A very nice and spacious room with a terrace for the smokers among us. Apart from the 'pre-historic' hotel safe (didn't work), the room was perfect and very
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Business trip to Dortmund, randomly chose this hotel (but online prices much cheaper than my company's travel service!) - despite rather odd location above a disused shopping centre, the rooms were good quality, breakfast was OK (better than most) and staff friendly and helpful
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Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City
Responded 11 Feb 2019
Dear Jon, thank you very much for staying at our Mercure Hotel Dortmund City. We are happy about the review for the tripadvisor community and your feedback will serve as motivation to my team. We are happy that you could enjoy your stay and have a good time at our place. We hope you have nice travels in the future and will be glad to host you if you visit Dortmund again. best regards from Dortmund Mercure Dortmund City & Team
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Very nice hotel with comfortable and quiet rooms.Great location for the city centre, i was there on business at the football stadium and an easy 10 min cab ride.Plenty of restaurants close by and a 2 min walk to the train station.Only downside is the building below is empty and
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Review collected in partnership with Accorhotels.com
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City
Responded 11 Feb 2019
Dear bradgreen2018, thnak you very much for your stay at the Mercure Hotel Dortmund City and for sharing your experience with the tripadvisor community. It is always a pleasure to exceed the guests expectations, that is what my team is aiming for every day. We really hope the landlord will finish the building site in the ground floor and we look forward to the improvement for you and all our future guests. Have nice travels in the future and we will be glad to host you if you visit Dortmund again. best regards your Mercure Dortmund City Team
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The hotel is very convenient to the main railway station and when the renovations to the building in which the hotel is located, will be very pleasant. The room was OK and the INternet connection fine. Staff very helpful.
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Review collected in partnership with Accorhotels.com
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schöner ausblick vom hotel, zentrale lage
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Hello David, I just called the taxi company here in Dortmund, their system did not work but they told me: a taxi should be around € 20,00 per car, for eight people you will have to take two cars or order an large cabin car, but that will take some time. Cabs are available at the airport, please talk to the driver about the price as I said their system was down € 20,00 a information given. If their is in any given case no cab available, you can call one via +49 231 14 44 44 for Dortmund. If you need any further assistance please contact our front office directly via email or phone. All you guys have a nice and save travel. Regards Mercure Dortmund City Team
1 vote
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I would use the shuttle bus which takes you to the main Dortmund railway station. From there it's about a 10 minute walk to the hotel.
0 votes
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Answered via personal message. Mercure Dortmund City
0 votes
Is it possible to walk to the football stadium or do you need to take the under ground? Thanks Andrew
Dear Andrew, thank you for asking your question. It is possible to take a walk to the stadium, but it takes about 45 minutes, due to the hotel is in the center of Dortmund. We recommend to take the underground, it is free with the tickets for the stadium, the station is just in front of our hotel and it takes less then 10 minutes. I hope this helps, have a good trip to Dortmund. Regards, Mercure Dortmund City Team
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Is it possible to add breakfast on if I have already paid for the hotel?
Dear Aimee_Sam14, excuse me I have not been in the office yesterday. Yes, it is possible to add breakfast. Things like coffee specialitys, ham, bacon & eggs, cereals, salmon and lot´s of other things are included. Please feel free to take a look and decide then. Best regards and have a nice travel to Dortmund.
0 votes
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"Fifth floor rooms are spacious and many (all?) have a terrace. The elevator goes to the fourth floor, the rest is a staircase."
"The air conditionair works well!!!!!!!! over 30 degrees"
"Fourth floor was very quiet."
"Rooms are on the 3rd, 4th & 5th floor. I prefer to choice a room on the 4th or 5th floor."
"Avoid room 424 at all costs"
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PRICE RANGE
US$80 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor hotel dortmund city
LOCATION
GermanyNorth Rhine-WestphaliaDortmund
NUMBER OF ROOMS
82
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