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Mercure Hotel Dortmund City

Traveller (50)
Room & Suite (24)
Dining (1)


The 3 star Mercure Dortmund City has 82 rooms and is located in the centre of the city. The modern hotel offers WLAN, a cosy bar and a meeting room for up to 45 people. It is a 5 minute walk to the main train station, museums, the concert hall and many other attractions. Convenient public transport takes you to Westfalenhalle events hall and Westfalenstadion stadium. The hotel is an ideal base for business and tourist activities in and around Dortmund.
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Property amenities
Free High Speed Internet (WiFi)
Banquet Room
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Smoking rooms available
Good to know
Centrally Located


Full view
100Great for walkers
Grade: 100 out of 100
106Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
17Room tips
Traveller rating
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  • 22
  • 18
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Popular mentions
Business trip to Dortmund, randomly chose this hotel (but online prices much cheaper than my company's travel service!) - despite rather odd location above a disused shopping centre, the rooms were good quality, breakfast was OK (better than most) and staff friendly and helpful
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Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City
Responded 1 week ago
Dear Jon, thank you very much for staying at our Mercure Hotel Dortmund City. We are happy about the review for the tripadvisor community and your feedback will serve as motivation to my team. We are happy that you could enjoy your stay and have a good time at our place. We hope you have nice travels in the future and will be glad to host you if you visit Dortmund again. best regards from Dortmund Mercure Dortmund City & Team
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Very nice hotel with comfortable and quiet rooms.Great location for the city centre, i was there on business at the football stadium and an easy 10 min cab ride.Plenty of restaurants close by and a 2 min walk to the train station.Only downside is the building below is empty and
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Review collected in partnership with Accorhotels.com
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City
Responded 1 week ago
Dear bradgreen2018, thnak you very much for your stay at the Mercure Hotel Dortmund City and for sharing your experience with the tripadvisor community. It is always a pleasure to exceed the guests expectations, that is what my team is aiming for every day. We really hope the landlord will finish the building site in the ground floor and we look forward to the improvement for you and all our future guests. Have nice travels in the future and we will be glad to host you if you visit Dortmund again. best regards your Mercure Dortmund City Team
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The hotel is very convenient to the main railway station and when the renovations to the building in which the hotel is located, will be very pleasant. The room was OK and the INternet connection fine. Staff very helpful.
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Review collected in partnership with Accorhotels.com
The bathroom is well equipt with accessories. The hot shower is very comforting. The cleaning staff is very courtious. The view from our breakfast room was picturesque. The room temperature with the air conditionair being used at bed time feels just right.
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Response from MercureDortmundCity, Leiter Gästebetreuung at Mercure Hotel Dortmund City
Responded 3 Aug 2018
Dear tomastrinidad, thank you for the 5/5 rating! It is excellent that you enjoyed your time at the Mercure Hotel Dortmund City and that we could exceed your expectations. That’s what we like to see and what the team is aiming for. We hope to have you as our guest again soon and that we can create another great experience. Have a wonderful day and nice travels in the future. Mercure Dortmund City & Team
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Having read several reviews we didn't have high expectations but we were happily surprised. Car parking is simple and a short walk to the hotel. Check in was very quick even though we were early and the rooms were much nocer than we were expecting. Beds were comfy, tea and
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Response from MercureDortmundCity, General Manager at Mercure Hotel Dortmund City
Responded 16 Jul 2018
Thank you for the 5/5 rating David W. It is excellent you enyojed your time with us and that we could exceed your expectations. That´s what we like to see. Great that you could make use of the car parking lot "Am Freistuhl" and of the central location of our hotel. Your feedback will serve as a motivation to my team, especially my front desk team. We hope to create even more great experiences with you during another stay, until then have allways a nice and safe travel to great locations. Best regards Mercure Dortmund City & Team
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schöner ausblick vom hotel, zentrale lage
Hello David, I just called the taxi company here in Dortmund, their system did not work but they told me: a taxi should be around € 20,00 per car, for eight people you will have to take two cars or order an large cabin car, but that will take some time. Cabs are available at the airport, please talk to the driver about the price as I said their system was down € 20,00 a information given. If their is in any given case no cab available, you can call one via +49 231 14 44 44 for Dortmund. If you need any further assistance please contact our front office directly via email or phone. All you guys have a nice and save travel. Regards Mercure Dortmund City Team
1 vote
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I would use the shuttle bus which takes you to the main Dortmund railway station. From there it's about a 10 minute walk to the hotel.
0 votes
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Dear Andrew, thank you for asking your question. It is possible to take a walk to the stadium, but it takes about 45 minutes, due to the hotel is in the center of Dortmund. We recommend to take the underground, it is free with the tickets for the stadium, the station is just in front of our hotel and it takes less then 10 minutes. I hope this helps, have a good trip to Dortmund. Regards, Mercure Dortmund City Team
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Dear Aimee_Sam14, excuse me I have not been in the office yesterday. Yes, it is possible to add breakfast. Things like coffee specialitys, ham, bacon & eggs, cereals, salmon and lot´s of other things are included. Please feel free to take a look and decide then. Best regards and have a nice travel to Dortmund.
0 votes
"The air conditionair works well!!!!!!!! over 30 degrees"
"Fourth floor was very quiet."
"Rooms are on the 3rd, 4th & 5th floor. I prefer to choice a room on the 4th or 5th floor."
"Avoid room 424 at all costs"
"Rooms are all comfortable and big for a business hotel. Try to get a street view if possible but otherwise all are good."
US$80 - US$198 (Based on Average Rates for a Standard Room)
accor hotel dortmund city
GermanyNorth Rhine-WestphaliaDortmund
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