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Renaissance Duesseldorf Hotel

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Renaissance Duesseldorf Hotel
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491 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Istanbul, Turkey
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

Hotel is so much close to public transportation and it is possible to come to hotel by S-Ban S11 in 15minutes from airport. Tram takes about 15 minutes to reach city center and it is not much expensive to go by taxi too from hotel to city center. Hotel is nice by itself, workers are friendly. It is well located... More 

Helpful?
Thank IstanbulPhotographer
Sammamish, Washington
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

checked in on weekend in between weekend trips. location ok. room bathroom needs major cleaning (mold in shower). TV doesn't have channels in English. room adequate. breakfast food good. had dinner in bar one evening and service/food was excellent. no minibar or concierge. once they upgrade room this could be a much better overall experience for the money

Helpful?
1 Thank Pat F
RDusseldorf, Front Office Shiftleader at Renaissance Duesseldorf Hotel, responded to this review

Dear Pat, All guest comments are carefully read and investigated as they help us in pinpointing out weaknesses and improve our services provided to our guests. In regards to your experience, your comments were already forwarded to our Housekeeping department and Engineering and discussed intensively, to provide you with the service that we aim for. We apologize and hope that... More 

Greater Johannesburg, South Africa
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago via mobile

I am a loyal Marriott Rewards member and this is the poorest Renaissance location I have seen. The front desk staff were very friendly and helpful. Beyond that, I was disappointed. The decor is not tasteful in the lobby and the restaurant staff are not friendly and seem overworked. Location not the best for visits to the Altstadt or the... More 

Helpful?
1 Thank Brad G
RDusseldorf, Front Office Manager at Renaissance Duesseldorf Hotel, responded to this review

Dear Brad, Thank you for your constructive feedback as well as your loyalty to Marriott. We were sad to learn that your stay with us was not satisfactory. Please be assured that we have intensely discussed the points you raised in order to improve our performance in the future. We are grateful for your openness and send warm regards from... More 

Coral, Michigan
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago via mobile

Hotel is very clean and rooms are comfortable. The showers have amazing water pressure. Not too often you need to turn down the pressure in Europe. There not a lot real close but the tram is 2 blocks away and is very easy to navigate to go anywhere. Hotel staff is great and has a nice breakfast buffet. Hotel restaurant... More 

Helpful?
Thank sweetbuckhunter
Orlando, Florida
Level Contributor
101 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 October 2016 via mobile

Positives: Clean hotel room. Workers were hospitable and spoke English. Negatives: Didn't have a gym and breakfast was €25 and not even cooked to order. Overall the experience was acceptable so I would stay here again.

Helpful?
Thank Jamie G
RDusseldorf, Front Desk Manager at Renaissance Duesseldorf Hotel, responded to this review

Dear Jamie G, We want to thank you for taking the time to share your experiences with the Renaissance Düsseldorf Hotel. We are happy about the positive comments, but want to thank you as well for the further feedback. Your comments were already forwarded to our kitchen department and discussed intensively, to provide you with the service that we aim... More 

Rome, Lazio, Italy
Level Contributor
129 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 14 October 2016 via mobile

The hotel is fine, I've been here several times, quiet, clean but is sub par compared to the Marriott standards. There is always something wrong, on day they do not replenish the soap bar, another day they forget to change the towels, minor things but it shows lack of precision. The breakfast is the best... Do not forget to have... More 

Helpful?
Thank MBITA
RDusseldorf, Front Desk Manager at Renaissance Duesseldorf Hotel, responded to this review

Dear User MBITA, Thank you for your feedback. All guest comments are carefully read and investigated as they help us in pinpointing out weaknesses and improve our services provided to our guests. In regards to your experience, your comments were already forwarded to our Housekeeping department and Food & Beverage department regarding your experiences within the restaurant and discussed intensively,... More 

Ann Arbor, Michigan
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

The location of this hotel is not so good, however, just a short trolley ride takes you to the heart of Dusseldorf and smack in the middle of fantastic food and shopping. Great restaurants in Old Town area. You can buy your trolley tickets right at the hotel. A taxi ride into town is only 10-15 Euros. Rooms are nice... More 

Helpful?
Thank GVFlyerMemories
Huddinge, Sweden
Level Contributor
189 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 8 October 2016

I have stayed at this hotel many times. and since they renovated it is a real treat! they have great food. great service. great rooms and beds. the only real thing you can complain about is maybe location. but it is ideal when taking a flight the day after!

Helpful?
Thank Kristjaneinarsson
London, United Kingdom
Level Contributor
212 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 6 October 2016

It's not a tourist hotel: too far from the sghtseen spots. It's close to the airport, but with no business centre, no business lounge and a "peculiar" way to allocate the meeting rooms it's quite difficult to define it a business hotel. Apparently the hotel recently underwent some restyling works that resulted into a quite quircky mix of different elements... More 

Helpful?
1 Thank GermanoF
RDusseldorf, Front Desk Manager at Renaissance Duesseldorf Hotel, responded to this review

Dear User GermanoF, Thank you for taking time to share your experiences with the Renaissance Düsseldorf Hotel. All guest comments are carefully read and investigated as they help us in pinpointing out weaknesses and improve our services provided to our guests. We want to apologize for your bad experience and hope that we can proof better to you in future.... More 

Cleveland, Ohio
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 October 2016 via mobile

Stayed here for a week on business. The rooms were clean and everything worked as expected, beds comfortable, only negative about the room would be if you have a difficult time climbing in and out of a bath tub you might struggle with the shower due to an older design. Breakfast had several options and their is a pub and... More 

Helpful?
Thank Erieshores8

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Discover the best of Duesseldorf, Germany when staying in the contemporary Renaissance Duesseldorf Hotel. Our inviting guest rooms and suites provide leisure and business travelers with comfortable beds, flat screen televisions with premium channels, high speed Internet access and plenty of thoughtful amenities. Plan your next weekend getaway in North Rhine-Westphalia at the Renaissance Duesseldorf Hotel. ... more   less 

Additional Information about Renaissance Duesseldorf Hotel

Address: Noerdlicher Zubringer 6, 40470 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: £49 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Duesseldorf Hotel 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Renaissance Dusseldorf
düsseldorf Renaissance
Hotel Style:
#33 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Duesseldorf Hotel staff and other travellers.
12 questions
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Hong Kong, China
7 months ago
Guildford, United Kingdom
over a year ago
Guildford, United Kingdom
over a year ago

See all questions (12)

Questions? Get answers from Renaissance Duesseldorf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to choose rooms which has open windows”
 of 5 bubbles IstanbulPhotographer, 27 Nov 2016 | Read review
“Buy trolley tickets at the front lobby desk.”
 of 5 bubbles GVFlyerMemories, 13 Oct 2016 | Read review
“Ask for a room with a single big bed, not two queen bed. Room will feel bigger”
 of 5 bubbles WhoElse_7, 29 Jul 2016 | Read review
“All rooms are good!”
 of 5 bubbles 414sheilak, 20 Jul 2016 | Read review
“All rooms are really lovely-we have stayed many times.”
 of 5 bubbles sheilakelly2016, 24 May 2016 | Read review
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