Clayton Hotel Düsseldorf
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Clayton Hotel Düsseldorf

Immermannstrasse 41, 40210 Düsseldorf, North Rhine-Westphalia Germany
Traveller (50)
Dining (41)
Bathroom
Room & Suite (15)

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About

4.0
#83 of 236 hotels in Düsseldorf
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value

Located in the Japanese quarter in the centre of Düsseldorf.

Offering a top-floor spa and pool with city views, Clayton Hotel Düsseldorf is just 550 yards from Düsseldorf Main Station. It's soundproofed rooms have a flat-screen TV and hot drinks facilities.

The famous Königsallee Shopping Street is a 10-minute walk from the Clayton Hotel Düsseldorf. Guests can reach all parts of the city from Düsseldorf Central Station, and there is a tram stop just outside the hotel. A large car park is available, and Düsseldorf Airport is a 15-minute drive away.

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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Neck massage
Steam room
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Telephone
Flatscreen TV
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, German, Japanese

Location

Immermannstrasse 41, 40210 Düsseldorf, North Rhine-Westphalia Germany
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Dusseldorf Airport
Koeln-Bonn Airport
28.9 mi
See all flights
Düsseldorf Central Station
7 min
64Reviews1Q+A10Room tips

Reviews
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Detailed Reviews
LCinEurope wrote a review Nov 2023
Paris, France12 contributions8 helpful votes
5.0 of 5 bubbles
I had such a nice experience at the Clayton Hotel of Düsseldorf!
We were warmly welcomed by staff members, attentive and friendly throughout our stay.

The suite was inviting with a comfortable bed, a spacious bathroom with many amenities such as enlarging cosmetic mirror, hairdryer, and nice living area parted from the sleeping one.

If you are in need of unwinding, don't hesitate to book the spa. The indoor pool awaits you with a clear view on the Düsseldorf city all the way from the top floor, while several sauna rooms and a sanitarium will help you to relax.
If the foodie in you brought you to Düsseldorf, be aware that Clayton hotel matches the city's great gastronomic offer with a cozy Lobby bar and a Teppanyaki Restaurant for an extraordinary experience for both your gustative and visual senses.

Finally, if starting your day with a great breakfast is indispensable for you then be assured that the Breakfast Restaurant has extensive choice. From savory food with several cheeses, ham cuts, smoked salmons, to sweet options with donuts, muffins, without forgetting the Asian breakfast option, your preferences are certainly covered. My personal favorite: the American fluffy pancakes - absolutely delicious!
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 21 Apr 2024
Dear LCinEurope Thank you for sharing your experience at the Clayton Hotel in Düsseldorf. We are delighted to hear that you had a nice and relaxing getaway with us. It's wonderful to know that our staff provided warm and attentive service throughout your stay, and that you found the suite comfortable and well-equipped with amenities. We're glad you enjoyed the spa facilities, including the indoor pool with a stunning view of Düsseldorf, sauna rooms, and sanitarium. It's great to hear that our Lobby bar and Teppanyaki Restaurant provided an extraordinary gastronomic experience for you. We appreciate your kind words about our Breakfast Restaurant and are thrilled to hear that we were able to cater to your preferences with an extensive selection of savoury and sweet options. The American fluffy pancakes are indeed a favourite among many of our guests. Thank you again for choosing Clayton Hotel Düsseldorf for your getaway. We look forward to welcoming you back in the future! Regards Eduardo Silva Task Force Operations Manager
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Jacek Korecki wrote a review Oct 2023
2 contributions
5.0 of 5 bubbles
I had an exceptional stay at the Clayton hotel in Düsseldorf. The room ( junior suite) was outstanding; very spacious and clean, providing both comfort and style. We had an acces to a fridge, safety cabinet, coffee machine, iron etc. The spa was a delightful experience. We had an access to a rooftop swimming pool with a gym, steam sauna as well as dry sauna. Breakfast service offered a wide range of delicious options, both sweet and savory, European as well as Japanese. The hotel's location was convenient, in the heart of little Tokyo district, walking distance from Altstadt. The staff were incredibly attentive and friendly. The hotel also offers a Teppanyaki restaurant as well as karaoke room. My overall experience was thoroughly enjoyable, and I would highly recommend this hotel to others.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 21 Apr 2024
Dear Korja32 Thank you for taking the time to share your experience at Clayton Hotel Düsseldorf. We are delighted to hear that you had an exceptional stay with us and enjoyed the amenities and services provided during your visit. We are pleased to know that you found our junior suite spacious, clean, and well-equipped with various facilities to enhance your comfort. It is wonderful to hear that you had a delightful experience at our spa, rooftop swimming pool, gym, and saunas. We are also glad that you enjoyed the breakfast service offering a wide range of delicious options. Your kind words about our convenient location in the heart of little Tokyo district, within walking distance from Altstadt, and our attentive and friendly staff mean a lot to us. We are thrilled that you would highly recommend our hotel to others. We look forward to welcoming you back for another thoroughly enjoyable stay at Clayton Hotel Düsseldorf in the future. Warm regards, Eduardo Silva Task Force Operations Manager
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Hsmx wrote a review Nov 2023
Toronto, Canada92 contributions67 helpful votes
5.0 of 5 bubbles
Stayed at the hotel for week on business in area. The hotel is located in the Little Tokyo section of Dusseldorf, so there are ton of Japanese themed businesses: restaurants, coffee shops, Manga stores, supermarkets, household ceramics. It is like being in Tokyo, insane amount of Japanese food options around the hotel.

The hotel itself is great. In this stay I booked the executive suite which was very spacious with good amenities. The room was great. The gym and pool were excellent also. I only had breakfast at the hotel which was a buffet with great variety of options from Asian to western food. I highly recommend it.

The location of the hotel is spectacular, very close to old Dusseldorf where you have an extensive variety of restaurants and bars. It also close to the major shopping district of the city.

I have no complaints about the hotel.

Note: this used to be the Nikko Hotel before the name change
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 21 Apr 2024
Dear Hsmx Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed your stay in our executive suite and found the amenities, gym, pool, and breakfast buffet to be to your liking. We are pleased that you appreciated the location of our hotel in the vibrant Little Tokyo section of Dusseldorf, with its abundance of Japanese-themed businesses and proximity to old Dusseldorf and the city's major shopping district. We truly appreciate your recommendation and look forward to welcoming you back on your next visit. Thank you for choosing our hotel for your business trip. Warm regards, Eduardo Silva Task Force Operations Manager
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Оксана К wrote a review May 2024
1 contribution
1.0 of 5 bubbles
The hotel where I have been once and will never return again!

I was planning a short trip to Dusseldorf with my family. I reckon myself as quiet an experienced traveller, as I used to be a flight attendant and I had seen dosens of hotels! And I can say for sure, this hotel leaves certainly much to be desired.
The swimming pool was out of oder! And this info was not given to the customers in advance. The hotel charged me a full price for the residential room, but I got no spa service.
The receptionist even said nothing about the pool, till I asked. My little daughter was incredibly upset! She was looking forward to swimming in the well run pool on her Birthday.
A few days later after my complaint I was given a short reply from the customer service specialist, that they are ready to refund only 10 % of the room charge!! That sounds incredibly insulting!
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Date of stay: April 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 11 May 2024
Dear Оксана К Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience during your recent stay at our hotel. We apologize for the inconvenience caused by the out-of-order swimming pool and the lack of communication regarding this issue. It is never our intention to disappoint our guests, especially on special occasions like your daughter's birthday. Please know that we take your comments seriously and will address these issues with our team to ensure they do not happen again in the future. Thanks for taking my call today, We understand your frustration and we are happy to provide a more suitable resolution for this situation as discussed this is not the normal level of service we strive to deliver to our valued guest such as yourself, we appreciated the opportunity to make things right and regain your trust in our hotel. Thank you once again for bringing this matter to our attention. We look forward to welcoming you back in the future and provide you with a better experience. Warm regards, Eduardo Silva Task Force Operations Manager
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Dunk M wrote a review Nov 2023
2 contributions1 helpful vote
1.0 of 5 bubbles
Bizarre hotel. Communal spaces are too small for the number of rooms. The bar was crowded and very loud, at breakfast it was almost impossible to get a seat and they stopped taking food orders at 9pm despite stating the restaurant was open until 10pm because they had too many orders. They claim room service but only if you collect yourself (defeats the point of room service!) but in reality the digital menu doesn’t work - the link to the page for the room service is broken. Outside the room all areas of the hotel are cold. I attended a conference and the room was freezing all day. My room was cleaned but the bottle of water not replaced. It looks nice but it’s not functional and guest experience is sacrificed so they can save money. Won’t be back.
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Date of stay: November 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Find another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 21 Apr 2024
Dear 138dunkm Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your time with us. We are truly sorry to hear that you found our hotel to be overcrowded and understaffed. Your comments about the communal spaces being too small, the crowded and loud bar, as well as the difficulties with getting a seat at breakfast are duly noted. We will address these issues internally to ensure a more pleasant experience for all our guests in the future. Regarding your concerns about room service, we apologize for any confusion caused by the broken link to the digital menu. We will work on fixing this issue promptly so that our guests can enjoy a seamless dining experience without having to collect their orders themselves. Your feedback about the cold temperatures in various areas of the hotel, including during your conference and in your room, is also greatly appreciated. We will investigate these matters further to ensure proper heating throughout all areas of our property. Once again, we apologize for falling short of meeting your expectations and appreciate you bringing these matters to our attention. We hope that you may consider giving us another chance in the future so that we can provide you with an improved stay. Warm regards, Eduardo Silva Task Force Operations Manager
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Jan Willem Trindade Diniz dos Santos wrote a review Dec 2023
Amsterdam, The Netherlands69 contributions
+1
4.0 of 5 bubbles
Me and my parents had a overall good stay at the hotel. Breakfast was good with a wide variety of food and also the staff at the breakfast where friendly. During our stay we also made a visit at the bar. The only negative point when I had to pay and asked if it was possible to book it to the room account they said that it was not possible and I had to pay direct.

Only negative point about the room where the room temperature and the comfort off the matras, but in overall a good stay.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Book a room with a few to the main street.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 21 Apr 2024
Dear Janwillem Thank you for taking the time to share your feedback regarding your Christmas stay at our hotel. We are delighted to hear that you and your parents had an overall good experience with us, especially enjoying the breakfast and the friendly staff. We appreciate your comments about the bar payment process and will certainly look into improving this aspect of our service. Your feedback on the room temperature and mattress comfort is also noted, and we will address these issues to ensure a more comfortable stay for our guests in the future. We hope to have the opportunity to welcome you back for another pleasant stay in the near future. Warm regards, Eduardo Silva Task Force Operations Manager
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dunny665 wrote a review Dec 2022
3 contributions
5.0 of 5 bubbles
This hotel is the perfect location for the Christmas markets. A short taxi ride from the airport and a short stroll to the main shopping area and markets. It was my first trip to Germany and I plan to make it an annual event and stay in this hotel. The room was very comfortable spotless and spacious. Breakfast was of a very high standard with a wide selection to suit every diet. All staff were very friendly and helpful. I would highly recommend staying here either for business or leisure. Great location and value for money.
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 21 Apr 2024
Dear Dunny665 Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel to be the perfect location for visiting the Christmas markets and that you enjoyed your stay with us. It's wonderful to know that you found the room comfortable, spotless, and spacious, and that you appreciated our high standard breakfast selection. Our team works hard to provide exceptional service, so we are thrilled to hear that you found them friendly and helpful. We truly appreciate your recommendation and look forward to welcoming you back on your next trip to Germany! Regards Eduardo Silva Task Force Operations Manager
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Anna W wrote a review Jan 2024
Newcastle upon Tyne, United Kingdom17 contributions7 helpful votes
+1
5.0 of 5 bubbles
Superb stay, visited Dusseldorf for the first time this week. The team went above and beyond in all aspects. Beautiful and spotless bedrooms that were extremely comfortable
All the food was exceptional, the Japanese elements blended beautifully with German and European fare.
Huge thanks to Benjamin and his team for looking after our large conference and looking forward to coming back for a leisure stay
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 19 Feb 2024
Dear 796annaw Thank you for taking the time to share this lovely review ! We're so glad to know you had such an enjoyable experience with us at The Clayton Hotel Düsseldorf. We're also thrilled you enjoyed our staff friendliness. That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you! Have a wonderful day! Eduardo Silva Task Force Operations Manager
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alibally007 wrote a review Jan 2024
Kinsale, Ireland14 contributions4 helpful votes
5.0 of 5 bubbles
From the moment i stepped through the door I was greeted by a friendly smile and “Guten Morgen”! I was checked in straight away even though I arrived at 10am and only expected to store my back before exploring the city. The Hotel is very centrally located and easily accessible by train and taxi from the airport and also makes the perfect hub to explore all the nearby attractions.
The room was clean and bright with modern facilities, the beds comfortable and cosy, everything you would expect of a Clayton. I was fortunate enough to be there for a conference so experience breakfast, lunch and dinner at various stages over my stay, all of which had amazing variety and were very tasty with an influence of Japanese cuisine (as the Hotel is located in Little Tokyo). The conference facilities were perfect and all breaks and refreshments well timed and professionally served. I was fortunate enough to sample the rooftop pool and sauna which boasts views over the city and has such a relaxing and peaceful vibe.
From beginning to end this is a must visit destination!
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 19 Feb 2024
Dear Alibally007 Thank you for leaving us with this 5-star review! We are flattered to receive such generous compliments regarding your overall stay with us. At The Clayton Hotel Düsseldorf , we strive to be an all-encompassing destination with excellent facilities. This, in addition to our proximity to landmark destinations, makes us an oasis amid the bustle of the city and ideal for those seeking leisure and comfort while not sacrificing ease of access. More importantly, it is great to know that you enjoyed your stay with us, not only because of the room facilities and cleanliness but because our team of associates made such a positive impact on your stay with us. Our people are so important to us. We hope to have the pleasure of welcoming you back again soon. Best regards, Eduardo Silva Task Force Operations Manager
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Pauline O wrote a review Apr 2024
2 contributions
5.0 of 5 bubbles
Went for last minute city break and chose Clayton for our stay. We had fantastic time as a couple- i really loved the pool upstairs and how quiet it was. It was so relaxing, and it wasn’t overcrowded which is rare nowadays!

My partner had the salmon teriyaki and he absolutely loved it while I had small portion of gyozas- these were nicer than from authentic restaurant. Definitely will be back.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Hotel is situation nearby everything
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Silva, Guest Services / Front Office at Clayton Hotel Düsseldorf
Responded 17 Apr 2024
Thank you so much, Pauline, for your 5-star rating and lovely review! We're thrilled to hear that you had a fantastic time at Clayton, enjoyed the relaxing pool, and savoured the delicious food. We can't wait to welcome you back again soon! Regards Eduardo Silva Task Force Operations Manager
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Pauline O wrote a tip Apr 2024
2 contributions
5.0 of 5 bubbles
"Hotel is situation nearby everything "
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Super K wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"You will have to pay for the gym (depending on your room of choice). The breakfast is really worth it. "
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Jan M wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"There is a few of 15 EUR per person for the spa area if you didn’t book a business room or suite."
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Camper34265810080 wrote a tip Mar 2024
2 contributions
2.0 of 5 bubbles
"don't stay here if you want to use a gym"
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Anpan M wrote a tip Jan 2024
12 contributions1 helpful vote
1.0 of 5 bubbles
"Local amazing Staff not helpful or friendly Mrs. POST at the reception was amazing Spa: supposed to close at 10pm but you will kick out 9"
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Not the right property for you?
There are more places to choose from in the Düsseldorf area.
PRICE RANGE
£85 - £192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nikko hotel düsseldorf, dusseldorf nikko hotel, nikko dusseldorf
FORMERLY KNOWN AS
Hotel Nikko Dusseldorf
LOCATION
GermanyNorth Rhine-WestphaliaDüsseldorfStadt-Mitte
NUMBER OF ROOMS
393
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CLAYTON HOTEL DÜSSELDORF - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Clayton Hotel Düsseldorf
Which popular attractions are close to Clayton Hotel Düsseldorf?
Nearby attractions include The Code Agency | Dusseldorf (0.3 miles), ExitDoors (0.3 miles), and Johanneskirche (0.3 miles).
What are some of the property amenities at Clayton Hotel Düsseldorf?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Clayton Hotel Düsseldorf?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Clayton Hotel Düsseldorf?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Clayton Hotel Düsseldorf?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Clayton Hotel Düsseldorf?
Conveniently located restaurants include Buur Deli, Nagaya, and Takumi.
Are there opportunities to exercise at Clayton Hotel Düsseldorf?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Clayton Hotel Düsseldorf located near the city centre?
Yes, it is 0.4 miles away from the centre of Düsseldorf.
Are any cleaning services offered at Clayton Hotel Düsseldorf?
Yes, dry cleaning and laundry service are offered to guests.
Does Clayton Hotel Düsseldorf offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clayton Hotel Düsseldorf?
The staff speaks multiple languages, including English, German, and Japanese.
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