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Novum Hotel Excelsior Duesseldorf

Hotels.comUS$64*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novum Hotel Excelsior Duesseldorf
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327 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Moscow, Moscow City, Russia
Reviewed 12 December 2011

I adore this hotel. We stayed in Excelsior for three nights 08-11 december 2011. The hotel is located with 10 minutes walk from the AltStadt, 1 min to go for metro station. The room was clean, everything was working. So we just enjoyed every day there! Surely I will come there again. Breakfast was great! Thanks to the personell of...

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Helpful?
Thank yuyulka
Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear yuyulka, Thank you for taking your time to write your review. It was a pleasure to had you staying with us! It is always great to hear how much our guests enjoy staying here with us and reviews like this are excellent for our motivation. We are very proud of our staff. They work hard and enjoy making people...

Isle of Man
Reviewed 12 December 2011

John O says it all really. The staff could not have been more helpful, the room was huge and spotless, breakfast filled us up for the day and we were just yards from the underground which was handy if too wet to walk through the park. A short walk to the markets and shops and just a 10 to 15...

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Helpful?
Thank Lorraine S
Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear Lorraine S, thank you so much spending your time to share your experience with us! Your detailed feedback is wonderful to read that I read it twice and finally shared with all my colleagues already. I only can say - a big thank you! See you again Warm regards Andre Vestert

Waterford, Ireland
Reviewed 7 December 2011

I stayed in Excelsior hotel for christmas markets.The hotel was conveninent to centre of city with uban nearby.The staff were very helpful and friendly.We had room with balcony which was perfect as I dont smoke and my friend does.Had a really nice stay here,siobhan ireland

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Helpful?
Thank siobhan57
Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear siobhan57, thank you so much for your kind review! We are so glad you enjoyed your stay with us and cannot wait to have you back with us. You have been lovely guests! We hope you have a wonderful Christmas time. See you soon! Warm regards Andre

London, England, United Kingdom
Reviewed 9 November 2011

Our first trip to Dusseldorf, and the Excelsior, but definately not our last. The Hotel was excellent. Immaculate, quiet, comfortable and spacious room with excellent bathroom. The breakfast was amazing, both the choice and the standards of the food. The staff were very professional and friendly and the Hotel was a lovely walk through the nearby parkland to the centre...

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Helpful?
1Thank John O
Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear John O, your review made our day - thank you very much !! Become a fan on our facebook page and be informed about our actual and future projects and news. We hope to see you back soon. Warm regards Your Hotel Excelsior Team

Skopje, Republic of Macedonia
Reviewed 21 October 2011

We have stayed two nights in Excelsior after visiting Messe on 18.10.2011.Super friendly staff with no problems to explain in details what We asked them.Big choices for breakfast hot or cold.Walking distance to Altstadt, Ko, Rheinepromenade, good connections with airport,Messe, etc.Taxi from Hotel Excelsior to Dusseldorf approx 17euros.Clean rooms, good sound isolation, heating working perfectly, hot water always, very nice...

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Thank 324AlexandarD
Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear 324AlexandarD, thank you very much for your lovely feedback. It is a great motivation for me and my colleagues to hear that you enjoyed your stay with us. We are looking forward to welcome you again. Sunny greetings from Düsseldorf Andre Vestert

Leicester, United Kingdom
Reviewed 21 October 2011

Perfect location. Within 2 minutes walk of the hotel is the tram station which takes you directly to the exhibition centre and many other city locations. All the staff in the hotel were extremely helpful and friendly. The room was very clean and excellent value for money. Would definately stay in this hotel again.

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Helpful?
1Thank Hazel C
Andre_Vestert, Manager at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear Hazel C, thank you so much spending your time to share your experience with us! Such great feedback is definitely a motivation for us to always give our best! Be sure that you have a “home away from home” when in Düsseldorf! Warm regards Andre Vestert

essex
Reviewed 13 September 2011

Great value place. There were cheaper places available but this one is literally a walk from the Altstadt area. They didn't mind that we turned up at all hours in the morning and the breakfast being served till 11 was a result!

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1Thank barryman2001
Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear barryman2001, thank you for the positive feedback. It was a pleasure to had you staying with us! We hope to see you back soon. Kind regards The Hotel Excelsior Team

Wagga Wagga, Australia
Reviewed 8 July 2011

Loved staying here. Large bedrooms were a welcome change to some of the shoe boxes we have stayed in over the last couple of weeks! Staff couldn't do enough for you and always offered a warm welcome. Breakfast was very good. Location is excellent. Only one small block from the nearest metro station and a 5 minute stroll through neighboring...

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Helpful?
Thank Samuelj28
Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear Samuelj28, thank you for the fantastic feedback. It was great to had you staying with us at Hotel Excelsior Düsseldorf. We hope to see you again. Kind regards The Hotel Excelsior Team

Southend-0n-Sea
Reviewed 27 June 2011

Have stayed at the Excelsior in Dusseldorf two years running in late Nov/early Dec, Hotel is well located for City Centre and the Altstadt. Travel around Town very easy with more than enough options. Hotel itself is excellent, bit dated in some rooms but Great Service and defy anybody to critise Staff and Breakfast, both First Class. Nice Bar and...

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Helpful?
Thank Chrisw48
Andre2377, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Thank you for giving us your feedback. We are looking forward to welcome you and again. Best regards Andre Vestert

San Francisco, California
Reviewed 6 June 2011

The staff at this hotel is lovely as is the breakfast and location. However, my room had no air conditioning or climate control - just a fan and it was in the high 70's at night. The beds are standard euro cheap fair - just one thin mattress and tough to sleep on. If you want room service forget it....

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Helpful?
1Thank cmxsmitty
Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear cmxsmitty, many thanks for the detailed feedback! We are very sorry to hear that you checked out early and we did not have any change to clear the misunderstandings. Under the thin mattress (hygienic mattress) comes another 45 cm thick mattress. These beds give indeed, more comfort and are specially made for high class hotels in Scandinavia. Hope to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome home in Novum Hotel Excelsior Dusseldorf. The central location allows both the business and the leisure travelers all the targets in Dusseldorf can be reached quickly and easily. The Novum Hotel Excelsior Dusseldorf is comfortable and contemporary in design. Functional rooms in different categories, free Wi-Fi and an extensive breakfast buffet await every visitor in a spacious hotel. ... more   less 

Additional Information about Novum Hotel Excelsior Duesseldorf

Address: Kaiserstr. 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Hotel Excelsior Duesseldorf)
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: £43 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Excelsior Duesseldorf 3*
Number of rooms: 66
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Also Known As:
Excelsior Hotel düsseldorf
Hotel Style:
#9 Family Hotel in Dusseldorf
#17 Romantic Hotel in Dusseldorf
#23 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Novum Hotel Excelsior Duesseldorf staff and other travellers.
11 questions
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Questions? Get answers from Novum Hotel Excelsior Duesseldorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are of varying size and decor”
DBKHCastleford, 2 Jan 2017 | Read review
“My room was toward the main street (Kaiserstrasse) on the second floor, but street noise did not disturb.”
JukkaPaananen, 8 Oct 2016 | Read review
“Rooms with balcony are spacious”
WindyRoad, 26 Jul 2016 | Read review
“Rooms that overlook the side street are very quiet.”
cliffw566, 28 Dec 2015 | Read review
“level 4 was lovely and quiety”
725judithb, 12 Nov 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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