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Mercure Hotel Duesseldorf Sud

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Traveller (21)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent16%
  • Very good45%
  • Average29%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
4 Star Hotel
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Reviews (230)
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1 - 5 of 61 reviews
Reviewed 30 January 2018

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Review collected in partnership with Mercure Hotels
Response from LangeDUS, Manager at Mercure Hotel Duesseldorf SudResponded 31 January 2018

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Reviewed 7 November 2017 via mobile

a fair hotel to stay for a night or more...we stayed for one night...the room was big enough but the bathroom and the shower were small a bit...they were clean...friendly staff...quick check in...it was a nice experience

Thank Issa M
Response from Alexandra H, Front Office Manager at Mercure Hotel Duesseldorf SudResponded 8 November 2017

Dear Issa, Thank you for your comments. We are glad to read that you enjoyed your stay. To make your stay more comfortable we are renovating all our bathrooms till the end of February 2018. We are looking forward to welcome you again. Kind regards

Reviewed 23 October 2017

Stayed one night at the week-end. Having stayed at numerous hotels in Düsseldorf and in Cologne (including Mercure) this really is the worst. Reception staff were rude, particulary on the Sunday morning. Breakfast was a ridiculous 18 Euros and was awful. Hot food - I...More

Thank MidlandsButterNut
Response from Alexandra H, Leiter Front Office at Mercure Hotel Duesseldorf SudResponded 30 October 2017

Dear guest, Thank you for your comments. We are very sorry that the employees have not treaten you in the right way. the whole staff is able to communicate in English therefore we are sorry for the missunderstanding. We hope this experiences will not deter...More

Reviewed 10 October 2017

We ended up staying in this hotel as all others were booked. Firstly the hotel is over 10km out of Dusseldorf city so you do not have the option of coming and going from your room. Secondly the hotel looks like it was made out...More

Thank DubaiFox
Response from LangeDUS, Convention Sales Manager at Mercure Hotel Duesseldorf SudResponded 12 October 2017

Dear DubaiFox thank you very much for taking time to inform us about your experience during your stay. We are glad to inform you that all our bathrooms will be renovated from end of month to february 2018. Maybe you will give us the chance...More

Reviewed 17 September 2017

First time I found the location a bit strange but nowadays very convenient. Close to the Autobahn. Staff is friendly and swift with the check in. Rooms for Platinum members offers free usage of the minibar. In the morning you need a token to leave...More

Thank PoggiBonsi2012
Response from LangeDUS, Convention Sales Manager at Mercure Hotel Duesseldorf SudResponded 19 September 2017

Dear PoggiBonsi2012 Thank you very much for your kind review. We love to read that you enjoyed your stay. Thanks again for your note regarding the token. We are sure this is a helpful advise for other guests as well. We would be glad if...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Meeting Rooms
Conference Facilities
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$47 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Dusseldorf
#35 Business Hotel in Dusseldorf
#51 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$47 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Dusseldorf
#35 Business Hotel in Dusseldorf
#51 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (21)
Room & Suite (13)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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BostonChumley
5 January 2017|
Answer
Response from ve_0517 | Reviewed this property |
As far as I remember, no.
0
Votes
Google Translation
HandyAndyLondon_UK
1 June 2015|
Answer
Response from DirektionDuesseldorf | Property representative |
Dear Andy, we are sorry for the late respond- our restaurant and kitchen closes at 10.30 in the evening, so usually you can still order until this time. Our Hotelbar closes at 1.00 am for drinks.
0
Votes
Google Translation
Room Tips
"Avoid it if you can"
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"1st floor is very convenient."
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"On site parking costs 10 euros per day. It may be cheaper if you order breakfast at the same time as booking..."
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"rooms towards front side are more quite than backside - there you can hear noise of motorway and traffic"
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