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Best Western Hotel Kaiserslautern

Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Conference Facilities
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Sauna
Hotel description
The 3-star Superior Best Western Hotel Kaiserslautern is only a few minutes away from the Fritz Walter Stadium on Betzenberg. A cosy bar/lounge, a reception hall with a large lobby area, outside terrace with beer garden invite you to linger. A gym with treadmill, crosstrainer and bicycle (technogym equipment), 2 passenger lifts, parking spaces at the house and parking spaces in the hotel's own underground car park are also available. We offer 152 rooms, each with high-quality beds, flat screen HDTV and a desk. Some of the rooms have their own balconies. The W-LAN Highspeed Internet access is included in the room price. The rooms are also equipped with direct dial telephones. For your free time, a high-speed WLAN internet access is available (free of charge). The offer for business travellers includes a business centre (copies, printing and fax service), 24-hour reception and a shoe shine machine. 11 air-conditioned conference rooms (up to 262m²) for max. 400 people are available.
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Room & Suite (5)
Dining (4)
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Overview
  • Excellent0%
  • Very good15%
  • Average70%
  • Poor15%
  • Terrible0%
11 Feb 2018
“Great staff and nice place.”
18 Dec 2017
“Nice but nothing special”
Free Wifi
Breakfast Available
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (13)
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1 - 5 of 5 reviews
Reviewed 3 weeks ago

Just stayed here for the first time on business trip to Kaiserslautern. Compared to most German hotels this one is more US than German which can be a nice thing. They fitness center was excellent and not something common at hotels. So if this is...More

Thank Norm C
Reviewed 14 March 2018 via mobile

Even though they say it is non smoking there was a a bad smoking odor in my room 237 I've sneezed a lot because of it. They certainly need to become better. The elevator is not working properly. In all if you can please avoid...More

Thank Norberto L
Reviewed 11 February 2018 via mobile

I had business in Kaiserslautern and stayed at the Best Western. My stay was okay, but there were some issues with the lights in the room and the elevators did not work very well. I was there for a short time, so I did not...More

Thank Guadalupe R
Response from Bernhard B, Verkaufsleiter at Best Western Hotel KaiserslauternResponded 13 February 2018

Dear Guadalupe. Thank you very much for your feedback, which is very important to us, so that we can continuously improve our service. Of course, we will pass on your feedback to the relevant departments and we regret that your stay was not to your...More

Reviewed 18 December 2017

I stayed here for one night on business and found the room just fine although strangely very dark, I had to put every lamp on to see. The receptionists seemed pleasant enough and check in and checkout went without a hitch. I asked if they...More

1  Thank CLJMG
Response from Bernhard B, Verkaufsleiter at Best Western Hotel KaiserslauternResponded 13 February 2018

Dear CLJMG. Thank you for your review and for sharing your recent experience at the Best Western Hotel Kaiserslautern. We love feedback and are pleased to hear that you enjoyed your time with us. Our team is focussed at the moment on this light issue....More

Reviewed 24 October 2017

Location: the hotel was easy to find using the SatNav (GPS). The neighborhood where the hotel is located is somewhat deprived and I would not feel comfortable walking there at night on my own. There is a supermarket across the street, you need to walk...More

Thank SwedeAbroad
Response from Bernhard B, Verkaufsleiter at Best Western Hotel KaiserslauternResponded 13 February 2018

Dear SwedeAbroad. Thank you for your review and for sharing your recent experience at the Best Western Hotel Kaiserslautern. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back...More

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About
Details
Price range
US$88 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$88 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (6)
Room & Suite (5)
Dining (4)
Business Centre & Event Rooms (15)
Questions & Answers
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chriscManchester
3 September 2014|
Answer
Response from Dorint_Hotels | Property representative |
Dear Guest, Due to deficiences in fire protection, Neue Dorint GmbH has decided to terminate the tenancy from Dorint Hotel Kaiserslautern at October 11, 2014. Neue Dorint GmbH cannot provide at this Moment any additional... More
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chriscManchester
26 July 2014|
AnswerShow all 2 answers
Response from DorintMTZ | Property representative |
Dear Guest, catch the Train from the Frankfurt Airport to Mannheim Main Station, Change the Train there to Kaiserslautern Main Station. From the Main Station Kaiserslautern the easiest way will be to catch a cab to our... More
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