The personnel at the hotel is always fantastic, friendly and extremely professional. I always feel at home away from home. Very nice location and the food at their restaurant is excellent. Looking forward to go back again..
Had a short stay here and we both really enjoyed it, however initally had some trouble with parking. The staff were all very nice and the room was nice as well as clean. It was relaxing and close to everything, location wise.
Request a room away from the street and make sure the ac works. There is a lot of traffic noise and it can get stuffy even in the winter. Driveway is ofter blocked by buses and there is an extra charge for breakfast.
The staff was abusif. They charged me €69 to access my room 1.5 hour earlier and ai am still staying 24 hours and charged me a Breakfast although I confirmed upon my arrival that I am not having Breakfast. When I tried to explain that I have been treated unfairly and I should…
Had to spend the night in Mainz, travelling from Amsterdam to Munich. Hotel is old and dated, but staff are helpful and friendly. Breakfast was good, but rooms didn't feel entirely clean. I hope they renovate the hotel soon as it is a good property. Would have given 3.5 stars…
"Take a room with view of the Rhine river. For typical local food choose a restaurant outside of the hotel"
"River view rooms are an option if you love to look out onto something other than a main road."
"nice to have a river view"
"We went just now in October, we think was reasonable for a hotel near the water."
"Book as much in advance as possible to take advantage to good offers."