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Iberostar Costa Del Sol

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Certificate of Excellence

Preview Iberostar Costa Del Sol
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Opening date: 18 March 2016
Visit the Mediterranean Paradise for families
The IBEROSTAR Costa del Sol is a beachfront hotel in Marbella, close to the posh shopping and entertainment hub of Puerto Banús. With direct access to the popular beach of El Saladillo, it has all the amenities and services for a fabulous holiday in the Mediterranean sun. The IBEROSTAR Costa del Sol is perfect for a family holiday or a romantic getaway, offering all kinds of facilities and benefits to guests: Mini Club, outdoor/indoor playgrounds for children, entertainment for all ages, swimming pool, free Wi-Fi and sports infrastructure. In addition, there is an 800m2 spa, including wet area and offering a variety of personalised treatments. The guestrooms at the IBEROSTAR Costa del Sol have everything guests need to feel at home, without missing anything. There are family rooms, suites, etc. Finally, our resort on Costa del Sol serves delicious food at the buffet restaurant or the beach club, combining fresh quality ingredients with the best recipes to please all kinds of...

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Location
Cleanliness
Service
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Certificate of Excellence
The Iberostar Costa del Sol hotel is located right in front of the quiet beach of El Saladillo, Malaga. This is a 4-star hotel that’s designed to impress even the most discerning travellers due to its high-quality services and privileged location. At the Costa del Sol hotel there are up to 20 different pool areas including slides and waterfalls, as well as a complete activity programme for adults and children, a Monkey Club, free Wi-Fi, SPA Sensations with 800 m² of space, two restaurants, two bars and its exquisite Sea Soul Restaurant & Beach Club, where your days and nights can last forever. This hotel has 265 rooms and suites with first-rate facilities, some with a private pool, which ensure the rest and relaxation that families require, as well as exclusivity for even the most discerning guests.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Air Conditioning
Family Rooms
Suites
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HOTEL STYLE
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Residential Neighbourhood
HOTEL CLASS
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Special Offer:Code 10% Off: EXTRA10
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Location

Full view
55Somewhat walkable
Grade: 55 out of 100
29Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
1,124Reviews
1,086Photos
176Q+A
67Room tips
Traveller rating
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Popular mentions
The hotel is in the middle of nowhere. No bars, cafes or restaurants nearby. The nearest supermarket is 850m away so about a 15 minute walk each way. You had to consider how much you could carry. A taxi to Puerto Banus was 16 euro each way. No food available between 1pm and
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Response from IberostarHoteles, Quality Manager at Iberostar Costa Del Sol
Responded 5 Nov 2018
Dear Guest, Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel. We regret that you were not completely satisfied with the location of our four-star, seafront hotel in Andalusia. We will investigate thoroughly the areas of concern that you mention in your review and would like to apologise for any inconvenience caused. It is through feedback such as yours that we can improve and maintain our excellent standards. We trust that you have taken some wonderful memories home with you and that we will have the pleasure of your company in the future at one of our beautifully located hotels around the world. Until then we wish you all the best. Kind regards, Quality Manager Iberostar Costa del Sol
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Hotel's Favourite
What a fantastic place to stay, but only because of the wonderful Staff. Massive thank you to the Cleaning lady who took care of our room every day - you are awesome. This is one of the cleanest hotels we have ever stayed in - I travel a lot all around Europe. We were here
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Response from IberostarHoteles, Quality Manager at Iberostar Costa Del Sol
Responded 16 Apr 2018
Dear Abby, First of all, we want you to know that we are really pleased you had such an excellent holiday with us at our hotel. Our staff will be particularly pleased with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. We are therefore very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a wonderful impression on you. Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel. Best Regards, Quality Manager Iberostar Costa Del Sol
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Positives: Good , clean rooms Pleasant, helpful staff Nice pool area and enough sunbeds Entertainment every night Lots of excellent drinks available on all inclusive and good measures of spirits Jacuzzi and pool catered for the less able. Negatives: The pool and Jacuzzi were
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Response from IberostarHoteles, Quality Manager at Iberostar Costa Del Sol
Responded 31 Oct 2018
Dear Guest, Thank you for taking the time out of your day to write to us and for sharing this review of your recent stay at our wonderful sea front hotel in beautiful Estepona. We are thrilled to read that our hotel and accommodation was to your liking and that you were able to enjoy and appreciate many of the fabulous facilities and services available. Our team takes great care in ensuring guests feel welcome and comfortable in immaculately presented surroundings. It is therefore a pleasure to receive such positive feedback for their attentiveness and professionalism. Although we are delighted you enjoyed our hotel, we do regret to hear that you found the location and surrounding area a little too quiet for your liking. We do try to please all of our guests all of the time, although sometimes this is not an easy task. Some of our customers are happy to just relax and others prefer to be nearer to shops and services. We can appreciate that for you on this occasion therefore, all-inclusive was a better option and we are only too pleased to read that a change to your board was accommodated so satisfactorily. With regards to your comments on your dining experience at our hotel we are both sorry and surprised to read your views. Gastronomy is what we consider at Iberostar to be one of the most important pillars of our establishment. The quality and presentation of our cuisine and the adherence to very strict food hygiene measures is paramount to us. Our goal is to constantly surpass ourselves, continually introducing new ideas, concepts and standards and we regret that that we did not completely satisfy you on this occasion. We apologise if this made your holiday seem less than perfect. As constructive critique is always welcomed, your comments will be shared with the team for their consideration. Once more we would like to thank you for all your comments and for choosing Iberostar, it was a pleasure having you stay and we do hope to welcome you back again in the future. Best regards, Quality Manager Iberostar Costa del Sol
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Negatives: - Poor cleaning: 2 cockroaches in the room and a glass of nuts full of bugs found after 4 days. - High levels of noise until 1:30am and hotel incapable to do anything. - 3 euro a day for using the safe. - 15 euro to use the spa (with Turkish bath and ice ‘gruta’ out
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Response from IberostarHoteles, Quality Manager at Iberostar Costa Del Sol
Responded 30 Oct 2018
Dear Guest, We would like first and foremost to thank you for choosing our family hotel for your recent holiday and also for taking the time to share your opinions with us. Thank you for recognizing the efforts of our wonderful staff, they work hard each day in providing an extensive list of programmes and services to a wide range of guests and it is a pleasure to receive and share such praise. Furthermore we are delighted to read how much you enjoyed are wonderful gastronomy. Our chefs work very hard on a daily basis to please our guests offering the finest ingredients and the widest variety, the fact that you noticed, is great to hear. It is with regret and surprise however that we read you were not completely satisfied with the cleanliness of our establishment during your stay. At Iberostar we follow a strict cleaning protocol and are staff work incredibly hard to ensure our hotel and guest rooms are kept impeccably clean and comfortable at all times. Our establishment is well known for its attention to detail and it’s immaculate and pristine presentation and we are sorry if on this occasion, you did not receive this impression. With regards to your comments on noise levels at night, as you may be able to appreciate it is at times difficult to manage particularly during the busier periods, however as always a main priority is to ensure all our guests enjoy a restful stay so therefore, we apologise for any disturbance you may have experienced. We do hope you enjoyed the remainder of your stay with us in wonderful Estepona and again we thank you for sharing this constructive review with us. Until we are able to welcome you once again, we wish you all the best. Best regards, Quality Manager Iberostar Costa del Sol
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This hotel has everything required for a good holiday but the cost for room safe 3 euros indoor pool 15 euros and beach sun lounger 12 euros all per day i feel is a bit much !!!! The rooms are a good size and kept very chean.Resturant is of a good standard although at time very
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Response from IberostarHoteles, Quality Manager at Iberostar Costa Del Sol
Responded 6 Nov 2018
Dear Tom, First of all, we want you to know that the way you have described your stay with us is really helpful and we thank you for providing your rating. Although the majority of your comments show that in most areas we are performing well with our efforts and quality service, we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of our hotel and we would be happy to welcome you back to one of our hotels in the future. Best Regards, Quality Manager Iberostar Costa Del Sol
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementIberostar Costa Del Sol
Photo provided by managementIberostar Costa Del Sol
Professional photo exclusively commissioned by TripAdvisorIberostar Costa Del Sol
The Double Room at the IBEROSTAR Costa del Sol
Professional photo exclusively commissioned by TripAdvisorIberostar Costa Del Sol
The Double Room at the IBEROSTAR Costa del Sol
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12345638
No they have not but they are large enough for 2 adults and 3 children
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Dear customer, Thank you for your interest in our hotel Iberostar Costa Del Sol 4*. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar website. Kind regards, Iberostar Hotels & Resorts Customer Service.
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Dear customer, Thank you for your interest in our hotel Iberostar Costa Del Sol 4*. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar website. Kind regards, Iberostar Hotels & Resorts Customer Service.
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Dear customer, Thank you for your interest in our hotel Iberostar Costa Del Sol 4*. We would like to inform you that there not iron in the rooms but you can request it at the hotel reception and they would provide you if they have available. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar website. Kind regards, Iberostar Hotels & Resorts Customer Service.
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12345636
"Pay for a side sea view as some on the other side looked out onto tall trees and unkept plants and vegetation."
"Choose a higher floor room overlooking the pool."
"Try another hotel!"
"Side sea view rooms were very nice"
"Front view rooms look onto the beach"
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12345614
PRICE RANGE
US$79 - US$322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
playabella hotel grangran hotel playabella
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolEstepona
NUMBER OF ROOMS
265
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