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AC Palacio De Santa Paula, Autograph Collection

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#12 of 125 Hotels in Granada
Certificate of Excellence
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1 room 2 adults 0 children
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AC Palacio De Santa Paula, Autograph Collection
AC Palacio De Santa Paula, Autograph Collection
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997 Reviews from our TripAdvisor Community

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Showing 683: English reviews
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Manchester, United Kingdom
Reviewed yesterday NEW

I stayed here two nights this week and was not happy with the experience. Having paid top price and then just getting a small room and a not a big bed I was not happy. I found the wooden cupboard in my room being very dusty and clearly had not been cleaned in months. Well the experience began as soon...

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Helpful?
Thank rm1003
Rye, New York
Reviewed 2 days ago NEWvia mobile

We loved this hotel!! The staff could not have been nicer. We got free breakfast, 2 free glasses of champagne and a bottle of wine in our room. Room was beautiful. I am a Marriott Premier Elite member but even if I wasn't I would stay there anyway. Very convenient to the rest of the city. We walked everywhere and...

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Helpful?
Thank Brian S
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Brian S, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

Chicago, Illinois
Reviewed 1 week ago

This former monastery makes for a beautiful and unique hotel. The rooms are nice and the service is great. It would be pretty tough to ask for a better location right in the heart of the wonderful city of Granada.

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Helpful?
Thank TroubadourBCN
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear TroubadourBCN, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis to...

Gibsons, Canada
Reviewed 2 weeks ago

Our room was in the new section so was a standard Marriott hotel room. It overlooked the Gran Via but was quiet and clean with a lovely bathroom. Service was excellent however they don't provide coffee in the room - only tea bags. Location is good and central, close to the train station and the old city attractions.

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Helpful?
Thank kidboots
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear kidboots, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis to...

Zurich, Switzerland
Reviewed 2 weeks ago

It is very well located, close to Albacin, the UNESCO protected original part of Granada as well as the main cathedral. You can walk to all interesting sights. However you don't easily get a free upgrade at this place. I was worried that the room facing the Main Street would be loud. Actually no worries, the double window technology is...

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Helpful?
Thank victoriaxyz
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear victoriaxyz, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis to...

Marbella, Spain
Reviewed 3 weeks ago via mobile

We spent a lovely weekend at this beautiful palace hotel! Everything from our reception was 5 star worthy, the room was stunning with a private terrace overlooking the beautiful courtyard. I loved the little presents they had left on our bed for our arrival! It's all about the details in the end :) The breakfast is served at their charming...

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Helpful?
Thank SommerTene
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear SommerTene, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building. Our daily and main aim is to improve in our daily basis to achieve our guest expectations during your stay. We...

London, United Kingdom
Reviewed 4 weeks ago

What a wonderful city centre hotel - service was excellent and the rooms were fantastic - try and book a room in the old part of the hotel, the rooms are just the right size with beautiful high ceilings and a view of the inner courtyard. We had decided to spend a long weekend in the AC Palacio De Santa...

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4Thank David D
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear David D, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily...

Reviewed 19 January 2017

As with all AC hotels, the staff are extremely friendly and helpful. Rooms are gorgeous.Hard to believe how quiet the room was given central location. I stayed in the old part of the hotel, so other rooms may vary. It is a little confusing getting from rooms to lobby but I will stay here again when back in Granada. It...

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Helpful?
Thank Jeff L
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Jeff L, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily...

folsom
Reviewed 11 January 2017

My son and I stayed here for one night in January on a trip to visit the Alhambra. The hotel is well situated within easy walking distance of many shops, restaurants, and attractions including the Alhambra. The hotel is modern in appearance from the outside but maintains many historic elements in the courtyard area. The service was very good and...

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Helpful?
Thank banksfolsom
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear banksfolsom, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

Singapore
Reviewed 10 January 2017

We had great stay in this hotel which include some hours exploring its nook and cranny. Our room faced the courtyard and has very nice ceiling and lovely window. The entire set-up was rather special. Really give the Moorish feel. The bed and other amenities are pretty standard though. Service was really good. The front desk and concierge are helpful....

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Helpful?
Thank Vera V
AC Santa Paula A, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Vera V, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The AC Palacio de Santa Paula, Autograph Collection (R) is located at the historic center of Granada, close to the Albaicín and Sacromonte areas, the Cathedral and the Royal Chapel, the historical Triunfo's Garden, the Archaeological Museum and, Of course, the Alhambra. Our beautiful Property, one of the best five-star hotels in Granada, is a restored masterpiece with 75 rooms and was declared a historical and artistic monument. The hotel replaced the Convent of Santa Paula and Casa Morisca, which existed in the 16th and 12th centuries, respectively. This luxury hotel in Granada also has "El Claustro" restaurant, located in the old refectory of the Santa Paula Convent, which offer our guests a haute cuisine service that mix elements of traditional Andalusian cuisine with modern culinary concepts. The best option to discover Granada. ... more   less 

Additional Information about AC Palacio De Santa Paula, Autograph Collection

Address: Gran Via de Colon, 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Region: Spain > Andalucia > Province of Granada > Granada
Price Range: £109 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Palacio De Santa Paula, Autograph Collection 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
Hotel Style:
#4 Luxury Hotel in Granada
#10 Family Hotel in Granada
#13 Romantic Hotel in Granada
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Questions & Answers

Here's what travellers have asked, with answers from AC Palacio De Santa Paula, Autograph Collection staff and other travellers.
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Questions? Get answers from AC Palacio De Santa Paula, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and book a room in the old part of the hotel, the rooms are just right with beautiful high ceilings”
  • AC Palacio De Santa Paula, viewed from the street
 of 5 bubbles daviddF9349BK, 25 Jan 2017 | Read review
“I stayed in the old part of the hotel, rooms are beautiful and overlook a courtyard.”
 of 5 bubbles W5896QVjeffl, 19 Jan 2017 | Read review
“Choose a room in the old part of the hotel if you want to feel you are staying in an old palace.”
 of 5 bubbles Bertina32, 8 Jan 2017 | Read review
“My room was on the street side and it was wonderfully quiet because of double-glazed windows.”
 of 5 bubbles JHT1622, 31 Dec 2016 | Read review
“Ask for courtyard views!”
 of 5 bubbles Skennedy1004, 24 Dec 2016 | Read review
5 of 5