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AC Palacio De Santa Paula, Autograph Collection

1,151 reviews
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Traveller (529)
Room & Suite (188)
Dining (51)
Overview
  • Excellent56%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“former convent”(30 reviews)
“marriott points”(13 reviews)
“el claustro”(11 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,151)Write a Review
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Traveller rating
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Show reviews that mention
All reviewsformer conventmarriott pointsel claustrobeautiful courtyardfive star hotelolder partmain courtyardold sectionsuperior roomturkish bathdouble windowsfront desk staffhotel restaurantthe busamazing hotelroyal chapelbusy street
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1 - 5 of 781 reviews
Reviewed yesterday

I cannot say enough about the staff and their willingness to help. When I arrived without the proper currency to pay the cab, they took care of it and added it to my bill. When I did not have the proper electrical plugs they helped...More

Thank LB-traveler560
Reviewed 1 week ago

Interesting frontage to the Palacio with a modern reception that conceals a former 14th Century Palace turned Monastery. When we visited, Granada was freezing but the Hotel was surprisingly cosy given it has a large central cloisters.The reception staff were very friendly and helpful as...More

Thank Brian R
Reviewed 2 weeks ago

I typically stay at Marriott properties. This one was unique and an absolutely lovely renovation of a historic building. The staff was friendly and the room was spacious and unique with high ceilings and a large bathroom. Great Value!

Thank RickOD
Reviewed 4 weeks ago

i really enjoyed my two night stay here. the hotel is very attractive and the location was great for walking around town. my room (the most basic they offered) was very comfortable, nicely furnished, had high quality linens and everything i needed. the staff were...More

Thank divenuts
Reviewed 15 January 2018 via mobile

Great location. Near to the city centre and walking distance to most places. Easy to get cabs too. Room is clean but can be a bit warm sometimes. Breakfast spread is good. Room service is fast. Reception (Yael)is amazing.

Thank SingleLuggage
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$126 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Granada
#13 Romantic Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$126 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Granada
#13 Romantic Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (529)
Room & Suite (188)
Dining (51)
Amenities (15)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Heena H
21 August 2017|
AnswerShow all 5 answers
Response from HPSPA | Property representative |
Dear Heena H Thank you for your question. At this moment our hotel does not have Halal food available, sorry. If you have any other question please let us know, will be our pleasure to assist you. Best regards
0
Votes
taxmanmrwilson
12 May 2017|
Answer
Response from HPSPA | Property representative |
Dear taxmanmrwilson Thank you for your interest in our hotel and your booking. Tripadvisor does not allow to inform of any link or e-mail in the replies, so we cannot inform you about our e-mail address, sorry. For any... More
0
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Gaspari
28 February 2017|
AnswerShow all 7 answers
Response from HPSPA | Property representative |
Hello Gaspari! Thank you for asking! I can give you direction here, but will be easier if you visit our oficial webpage, in "Map" section, there are Driving directions that for sure they will help you arriving to our hotel... More
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123456
Room Tips
"The rooms overlooking the Cloisters were interesting"
Read review
"Take a room in the old building... much nicer and quiter..."
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"Had exterior room so heard happy cafe goers until 1am Thursday and Friday but it wasn't too bad."
Read review
"Just request a quiet room not facing the street."
Read review
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