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We are two adult couples that recently stayed here f;or 3 nights, two separate rooms and our collective experience - . Bad things that could be improved; Room amenities: The free Wifi was more sporadic than not as we brought several electronics and struggled as...More
Response from Antonio C, Director General at Leonardo Hotel GranadaResponded 1 week ago
Thank you very much for your comments and evaluations
We think like you and we know that from small details great experiences are born.
We record all your observations that we hope you can soon see that they have improved.
We work for a change...More
We stayed here two nights with a large tour group. The rooms were clean and comfortable. We ate the breakfast buffet in their downstairs dining room, it was good and have plenty to choose from. Easy access to walk around the town. Good value.
Response from Antonio C, Director General at Leonardo Hotel GranadaResponded 4 weeks ago
Thank you very much for your comments
We hope to receive you soon
We remain at your complete disposal
This was our third stop on a whirlwind tour of Spain for spring break. The hotel is located conveniently near the city center of Granada, and many attractions are an easy walk from the hotel. Service was OK. The rooms were very old and dated,...More
Response from Antonio C, Director General at Leonardo Hotel GranadaResponded 18 April 2018
Thank you very much for your comments about your accommodation.
We are working on the reform and modernization of all our facilities that we hope we can soon offer them
We regret not having lived up to your expectations, we wrote down all your observations...More
Very central location, great for access to the city, but shielded well from the local noise sources. Slept well every night!
Comfortable rooms (we had 4 rooms for our 4 night stay). It was a little dated, with a few minor items needing attention. Nothing...More
Thank Steve M
Response from Leo S, General Manager at Leonardo Hotel GranadaResponded 3 April 2018
Thank you very much for your positive comments
We hope to receive you soon for this your house
We are at your disposal
We had a terrible experience in this hotel. Right before our check out time, around 10:45am there was a man carrying a luggage entered our room without knocking the door. Obviously he was holding an access card. Because it's before checked out, so both me...More
Response from Antonio C, Director General at Leonardo Hotel GranadaResponded 7 February 2018
We feel the inconvenience caused
We appreciate your comments and observations that we noted for our improvement
We hope to have the opportunity to improve your opinion, we work on it
We remain at your disposal in whatever you need