NH Ciudad de Zaragoza
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NH Ciudad de Zaragoza

Traveller (330)
Standard
Room & Suite (132)
Dining (46)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

4.5
#9 of 74 hotels in Zaragoza
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The NH Ciudad de Zaragoza hotel is set in a prime location in the heart of the city. Just 250 meters away you will the Cathedral-Basilica of Our Lady of the Pillar. Also nearby is Zaragoza’s main shopping area and central market as well as the Congress Center, which is perfect for business travelers. You can also go for a run along the River Ebro promenade in front of the hotel. The airport is within easy reach as the train station is just a few minutes’ walk. NH Ciudad de Zaragoza features 124 rooms that have lots of natural light and are cozy with warm decor. Some rooms come with lovely views over the river and the cathedral. For your comfort and convenience, each comes with a desk, air-conditioning, heating, and a satellite TV. Free Wi-Fi is available throughout the hotel. Every morning you can enjoy a large buffet breakfast which is sure to leave you satisfied. The restaurant serves international and regional dishes in a dining room that offers a cozy ambiance while being flooded with natural light. If you prefer a drink with a snack, head to our comfy bar with sofa seating. For a light snack there is a 24/7 self-service Open Bar. 3 meeting rooms flooded with natural light can also be found onsite and hold up to 165 people.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Offer:Summer in the city!

Location

Avenida Cesar Augusto 125, 50003 Zaragoza Spain
Name/address in local language
624Reviews5Q+A13Room tips

Reviews
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Detailed Reviews
kgv2828 wrote a review May 2022
San Francisco, California2,124 contributions215 helpful votes
4.0 of 5 bubbles
We stayed here 5 nights for our vacation. The location is great as it overlooks the river and is close to Plaza Pillar. One can walk to many of the sites in old town and the many museums and cathedrals were in the plaza. There were several bus stops close by and a tram line stopped right in front of the hotel. This made moving around the city very easy.

The rooms were a little on the small side but it is a function of what you book. Overall service of the front desk was good except when you got that 1 rude person which was a negative. Breakfast was very good particularly as they provided loose leaf tea which is a step up in hotel class as they usually provide tea bags. Housekeeping was excellent and the rooms were clean.

It was a little warm and central AC was not started so I asked for a fan. The receptionist responded with a brutal and cold NO and said they do not have fans. Later I asked House keeping and they promptly brought a fan up for me. This made up for the receptionist. I also inquired about the gym and was told that it was closed because it was a holiday. A little strange that a gym needs to be closed as it is really a standalone resource requiring little support.

Overall this hotel is in a great location, had a good breakfast with overall good service. I would stay here again due to the location and acceptable service.
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Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Get a room with the river view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Cenzano Gutierrez, Director General at NH Ciudad de Zaragoza
Responded 3 Oct 2022
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prinz_1080 wrote a review Oct 2022
Vienna, Austria489 contributions274 helpful votes
5.0 of 5 bubbles
We stayed in the premium room with windows on two sides, on one side there was a balcony with view to the river. Sleeping comfort was very high, due to the room in the last floor. Location is perfect, all sights are in walking distance. The ranch and quality of foods for breakfast were great. Unfortunately the gym is rather small. Parking is available in the same building with an extra charge. Staff was friendly and polite.
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Review collected in partnership with NH Hotels
Date of stay: September 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Cenzano Gutierrez, Director General at NH Ciudad de Zaragoza
Responded 21 Oct 2022
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
changeloop wrote a review Apr 2020
Tielrode1 contribution
4.0 of 5 bubbles
Hotel is located on a perfect location to visit the town, bars and restaurants. You have a splendid breakfast, 24h/7 reception who is always ready to help you. Also the restaurant has good food to offer.
If you are with a car, it is easy to find (no small roads in the city centre) and you have a covered parking. Public transport (tram) is in front of the hotel. Perfect location for business, holiday, city trips.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen C, Gerente at NH Ciudad de Zaragoza
Responded 6 Jul 2020
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
travelPAJ wrote a review Aug 2021
Boston25 contributions29 helpful votes
1.0 of 5 bubbles
I booked a room with a view and I got a room with an amazing view, Issue is that on what was a historically hot day the air con didn't work, but i watied in a very hot room for 4 hours thinking it was historically hot day and it would slowly improve. It never did so after a 4 hour wait sweating I called and they agreed there was an issue with the air con and switched me to another room, NO view. it was immediately appropriate temperature. Did the hotel make up the difference for the non view room???? NO, they simply said the room I received was 'comparable' and made no adjustment. Now mind you the monetary amount was minimal but the guesture wat huge. This issue aside the water pressure is horrible and the staff is unfriendly at best. Many many better options in this city.
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Date of stay: August 2021
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Cenzano Gutierrez, Director General at NH Ciudad de Zaragoza
Responded 12 Sept 2021
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin R wrote a review Jul 2022
Leeds, United Kingdom237 contributions47 helpful votes
5.0 of 5 bubbles
We stayed at this hotel for a few days. We have used NH Hoteles before and were not disappointed. The rooms were clean and fresh and the staff were helpful. We chose a room with city views - our room was actually overlooking the river and had the benefit of a balcony.

Our only small complaint was that the fridge in the room didn't seem to keep things particularly cold. Nothing major but was slightly disappointing when the outside temperature was touching 40C!
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Date of stay: June 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: It's worth paying a little extra for the city view rooms (which often have a balcony too).
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Cenzano Gutierrez, Director General at NH Ciudad de Zaragoza
Responded 3 Oct 2022
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael H wrote a review May 2022
New York City, New York123 contributions119 helpful votes
1.0 of 5 bubbles
We didn’t get any sleep. There was loud noise of people all night. It woke us up at 3AM and continued until 5AM. (That was between April 30th and May 1st).
The receptionist was very rude.
The Gym was closed and we were told its closed during weekends. Why on earth would a hotel close its Gym and not have it available 7 days a week, or even 24/7?
The manager allowed us to use it. Then the next day, the rude receptionist said we can’t use it the next day and we can leave, but the manager allowed us again.
We wanted to have breakfast but couldn’t. First, they agreed to open the Gym only at 9AM. Second, when I checked the breakfast, we found out that all items are not fresh. The orange juice was spoiled. The tomato sauce was un-fresh. All pastries were not fresh as well.
The room was very hot. The AC didn’t work and we were told that they don’t turn it on before the summer. Also there are no free water.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Cenzano Gutierrez, Director General at NH Ciudad de Zaragoza
Responded 3 Oct 2022
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PurpleCake wrote a review Oct 2023
Majorca, Spain49 contributions6 helpful votes
5.0 of 5 bubbles
I chose the NH on location, as I'd flown to Zaragoza to run a 5km kicking off in the square next door. Luckily this was also one of the best locations in the City. Walking distance to everything, next to the River, the Basilica, the market. The room was great, and as a single-occupancy booking I expected the smaller room with the bad view (it's what I got, but it's what I expected!). Comfy bed, good bathroom, great eco-credentials etc. What would I change? Key-card access to floors via the lift (felt anyone could wander in off the street and go where they wanted) and a bigger gym (the room was so small, a gym for one!). Overall, very impressed and would happily return.
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Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Cenzano Gutierrez, Director General at NH Ciudad de Zaragoza
Responded 6 Oct 2023
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JetBoy12 wrote a review Mar 2024
Oxted, United Kingdom151 contributions126 helpful votes
5.0 of 5 bubbles
Have stayed here a couple of times but the hotel is a great little business hotel or if you want it sits on the edge of the city centre. There are plenty of restaurants close by and site seeing to see if you want to. The hotel is only a 10 euro or less trip to the high speed train line.

Food is good as well as the service
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Review collected in partnership with NH Hotels
Date of stay: February 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Cenzano Gutierrez, Director General at NH Ciudad de Zaragoza
Responded 10 Mar 2024
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fransiskus O wrote a review May 2023
2 contributions
5.0 of 5 bubbles
We stayed at room 420 (corner room) and we have a front row seat of amazing view every time we looked out. The staffs are very helpful and the room is very clean. It is very well located, with the main attractions and restaurants just literally a few steps away. Definitely my choice of hotel in Zaragoza.
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Review collected in partnership with NH Hotels
Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Cenzano Gutierrez, Director General at NH Ciudad de Zaragoza
Responded 12 May 2023
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seattle98101 wrote a review Oct 2023
Seattle, Washington3,247 contributions403 helpful votes
+1
3.0 of 5 bubbles
The NH is a decent modern hotel, in an excellent location next to the river and on the edge of the old town, and within walking distance to the palace. The room was spacious and light-filled. Unfortunately, it was in need of better cleaning, as there was debris on the floor.
The hotel parking is a bit tight to access, but we had good instructions thanks to other reviewers so we knew what to expect and where to turn, and we were able to get in and out in a midsize car without a problem.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Cenzano Gutierrez, Director General at NH Ciudad de Zaragoza
Responded 26 Oct 2023
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sallydix0n asked a question Oct 2018
Glastonbury, United Kingdom1 contribution
looks lovelly, is it a safe moterhome stop it looks nice
Answer from Carmen C
Zaragoza, Spain4 contributions
Many thanks. We have private parking but it´s just 2m high. To park the motherhome in a guarded parking, you would have to ask in the parking lot of the Delicias station. Regards
Enricopagani asked a question Aug 2019
Genoa, Italy113 contributions114 helpful votes
Good morning gentleman, have in your hotel a privat and secure parking forbidden to public? Thanks Best regards EP
Answer from cottolengs
Arezzo, Italy34 contributions43 helpful votes
yes there is a parking but i haven't try .
FERNANDOSP73 asked a question Feb 2019
Granada, Spain401 contributions69 helpful votes
¿Se puede aparcar en los alrededores aunque sea zona azul?
Answer from Carmen C
Zaragoza, Spain4 contributions
Justo en frente del hotel, debajo del Pilar hay un parking público, los alrededores del hotel son zona azul, y antes de cruzar el río también hay una zona donde se puede aparcar.
dse asked a question Feb 2019
Burgos, Spain28 contributions10 helpful votes
¿Tiene parking?
Answer from Carmen C
Zaragoza, Spain4 contributions
El hotel dispone de parking privado con acceso directo a las habitaciones. Tiene un coste de 20.90€/noche y no se puede reservar la plaza.
Antonio T asked a question Sept 2018
Esta lejos de la estación del tren ???
Answer from Carmen C
Zaragoza, Spain4 contributions
Buenos días. Desde la estación de tren de Delicias puede tomar un taxi hasta el hotel (10 minutos / 10€ aprox.) o el autobús número 34 que le deja en la calle COSO esquina con CESAR AUGUSTO y desde ahí sólo tiene 5 minutos andando.
sollasallew wrote a tip Feb 2024
Mid Coast Maine, Maine9 contributions15 helpful votes
5.0 of 5 bubbles
"When you get there you can pull up to the front door. It is a little deceiving because the trolley tracks are to one side. "
Read full review
Ruby Gooner wrote a tip Sept 2023
London, United Kingdom138 contributions38 helpful votes
5.0 of 5 bubbles
"Take a walk down to the old bridge and cross the river, walking a bit of the Erbo green trail."
Read full review
Wendy C wrote a tip Nov 2022
117 contributions21 helpful votes
5.0 of 5 bubbles
"See photo of location of the carpark"
Read full review
Angela K wrote a tip Aug 2022
Huddersfield41 contributions16 helpful votes
5.0 of 5 bubbles
"The rooms with river view are lovely. We were on 6th floor with great view from room and balcony."
Read full review
Martin R wrote a tip Jul 2022
Leeds, United Kingdom237 contributions47 helpful votes
5.0 of 5 bubbles
"It's worth paying a little extra for the city view rooms (which often have a balcony too)."
Read full review
Not the right property for you?
There are more places to choose from in the Zaragoza area.
PRICE RANGE
£71 - £113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotels zaragoza
LOCATION
SpainAragonProvince of ZaragozaZaragozaSan Pablo
NUMBER OF ROOMS
124
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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NH CIUDAD DE ZARAGOZA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about NH Ciudad de Zaragoza
Which popular attractions are close to NH Ciudad de Zaragoza?
Nearby attractions include Clue Hunter Zaragoza Room Escape (0.2 miles), Basilica de Nuestra Senora del Pilar (0.2 miles), and Museo Pablo Gargallo (0.2 miles).
What are some of the property amenities at NH Ciudad de Zaragoza?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Ciudad de Zaragoza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Ciudad de Zaragoza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Ciudad de Zaragoza?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to NH Ciudad de Zaragoza?
Conveniently located restaurants include Los Xarmientos Parrilla Aragonesa, Croquetarte, and Absinthium.
Is NH Ciudad de Zaragoza located near the city centre?
Yes, it is 0.3 miles away from the centre of Zaragoza.
Are any cleaning services offered at NH Ciudad de Zaragoza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Ciudad de Zaragoza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Ciudad de Zaragoza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Ciudad de Zaragoza?
The staff speaks multiple languages, including English and Spanish.
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