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Sercotel Hotel Gran Bilbao

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#2 of 43 Hotels in Bilbao
Certificate of Excellence
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1 room 2 adults 0 children
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Sercotel Hotel Gran Bilbao
Sercotel Hotel Gran Bilbao
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1,352 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

The hotel is modern, clean and the rooms are huge and well-appointed. Very quiet although near a busy road and very little noise from within the hotel. Very comfortable and large beds. Pleasant and helpful staff. Journey from airport by bus was very straightforward and there are also metro and tram stops within 10 minutes walk. It takes under 10...

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Helpful?
Thank Urban_Fox_58
Braunton, United Kingdom
Reviewed 1 week ago NEW

Stayed at this hotel for a long weekend with family. 2 adults and 2 children under 12. Chose the hotel because it seemed to offer proper family rooms with beds and a great breakfast. It did not disappoint. I would say the family room is the best e have stayed in. Clean, very comfortable and with 2 proper bedrooms, TVs...

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Thank AbsoluteAndy
Milton Keynes, United Kingdom
Reviewed 1 week ago

I stayed here for one night while visiting a friend. The rooms are very spacious, comfy beds and nice bathrooms. The location is great too, although not in the centre its still not far and you can easily walk there. Also not far from the airport. Overall and excellent choice for a weekend stay!

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Thank Georgina N
Isle of Skye, United Kingdom
Reviewed 1 week ago

We choose this hotel as it should have been easy to drive to. It is, once you know where it is ( two minutes or less from the motorway), but the junction is complex, and it fooled our sat nav three times before we managed to reach the hotel. That said, it is a good location, with excellent parking and...

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Thank AlantheTrekker
Bowness-on-Windermere, United Kingdom
Reviewed 1 week ago

Though this hotel is Convienent for access to the motorway it was let down on several fronts. The bedroom walls allow you to hear voices and sound from the adjacent rooms, I think they overcharge for using their underground garage and the food provided by room service was the worse I have encountered and I felt the requirement to complain....

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Thank downhilljohn
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear downhilljohn, First of all, thank you very much for taking some of your valuable time of sending us your review. It is very important for us to know your experience. We apologize for not been able to meet your expectations about the restaurant. In Gran Bilbao Hotel we try to do our best to ensure your stay with us...

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

Stayed in January for two nights There is a bus stop right outside the hotel and I'm told you can get a bus(es) from the airport but we opted for a taxi which costs €26 The staff are helpful and the hotel and rooms are spotless - even the tv remote is covered in a plastic film! The hotel is...

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Helpful?
Thank AMacklin
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear AMacklin, Thank you very much for sharing your feedback and for choosing our hotel during your stay in Bilbao. It is a pleasure to hear that you have enjoyed it. Gran Bilbao Hotel is located close to the Old Town but far enough from the hustle and bustle of the city center. So, we are thankful for appreciate that...

France
Reviewed 16 January 2017

Stayed here for a 3 night weekend break on the hotels Romantic Package which was a great deal. The reception staff were very friendly and efficient. The room was extremely clean and had everything you could ask for. We were booked into a Superior Room on the 6th floor which had its own lounge area and a 50in Smart TV...

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1Thank John R
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear John R, Thank you very much for choosing Gran Bilbao Hotel during your stay in Bilbao and for sharing your marvelous feedback on Tripadvisor. It is lovely to hear that every single aspect of your comment is highlighted with such a positive appraisal. The details are highly taken into considerations with the only purpose of making feel our guests...

Javea, Spain
Reviewed 8 January 2017

This was our third stay over the last 3 months. The location is great, the hotel, food, service, room and general standards are all 1st class. We travel with a small dog, there is a nice walk along the river. We won't book anywhere else, having experienced this hotel.

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Thank s_bailey1960
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear s_bailey1960, We feel really glad to know that our hotel lived up to your expectations, we would like to thank you for sharing your recent stays with us. Thank you so much for highlighting our location, our rooms and facilities and the service that you received from our team. We appreciate your kind and sincere words. It's always a...

Reviewed 27 December 2016 via mobile

Loved the modern and spacious rooms. The food at the restaurant was good and generous. Staff members are kind and Bilbao's old town is less than 10 min way by foot. I would go back to Bilbao and stay here again.

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1Thank Mario T
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear Mario T, Thank you for taking some of your time to sharing with us your positive feedback after your stay in Bilbao. It is great to learn that you had an excellent stay in our hotel! It is a pleasure for all our team to know that you were delighted with our location and staff. We are continually working...

Melbourne, Australia
Reviewed 7 December 2016

Free car parking available in the parking around the apartments close by if you can find one. Hotel charges for parking at €14. We were there 3 nts and always managed to get a park not far away where the apartments were. Problems w internet, slow & it keeps cutting off. 15-20mins walking distance to town, going there was easier...

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2Thank PlanetTravel247
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear PlanetTravel247, First of all we would like to thank you for taking some of your valuable time to send us your opinion regarding your stay with us. According to your review of the wifi we are deeply sorry to know that it didn't reach your expectations. At any moment you can transmit your problem to reception to help you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sercotel Gran Bilbao Hotel is a 4-star hotel in Bilbao strategically located just 500 metres away from the historical centre and very well connected to financial and commercial area, as well as to the international airport. The hotel offers 202 rooms with a modern decoration and fully equipped, including free Wifi and views of the city as well as the mountains. You can also take advantage of our free gym and our renowned buffet breakfast, with fresh juices, homemade products and live cooking. The Sercotel Gran Bilbao Hotel offers 10 function rooms including an auditorium that can accommodate up to 285 guests, the ideal venue for meetings and events. ... more   less 

Additional Information about Sercotel Hotel Gran Bilbao

Address: Avenida Indalecio Prieto, 1, 48004 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: £52 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Hotel Gran Bilbao 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Sercotel Gran Bilbao Hotel Bilbao
Hotel Style:
#2 Luxury Hotel in Bilbao
#3 Best Value Hotel in Bilbao
#7 Business Hotel in Bilbao
#9 Romantic Hotel in Bilbao
#9 Family Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Hotel Gran Bilbao staff and other travellers.
18 questions
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Questions? Get answers from Sercotel Hotel Gran Bilbao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had Room 701 - perfect for a family of 4.”
 of 5 bubbles AbsoluteAndy, 15 Feb 2017 | Read review
“Top Floors have good views available”
 of 5 bubbles 650JohnR, 16 Jan 2017 | Read review
“We were on the 8th floor and it was lovely and quiet.”
 of 5 bubbles Razzy68, 23 Nov 2016 | Read review
“A good view is a big plus!”
 of 5 bubbles shelley134, 14 Nov 2016 | Read review
“You can ask for a kettle and tea/coffee if there is none in the room.”
 of 5 bubbles H237ILsandrab, 27 Oct 2016 | Read review
5 of 5