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Hotel Conde Duque Bilbao

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#12 of 43 Hotels in Bilbao
Certificate of Excellence
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Hotel Conde Duque Bilbao
Hotel Conde Duque Bilbao
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477 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Los Angeles, California
Reviewed 4 weeks ago via mobile

Very conveniently located hotel. Located next to the bridge that takes you to Guggenheim museum. It is only 15 min walk to Guggenheim museum and 15 min walk to old town. It is 3 star hotel but the room was good size , lots of storage. Good breakfast buffet. Very helpful reception stuff. Talked to Oksana. She recommended good tapas...

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Helpful?
Thank lkpins
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Thanks! Is good to know your helpful reception team helped you during your jurney here with us. Nice plan to enjoy the city and most interesting places in basque country, I bet future travelers will find it handy. With that much info, not much to add, but let me recomend the hotel App where to plan your journey ahead and...

Province of Granada, Spain
Reviewed 4 weeks ago

Having had a flight cancelled and preferred my independence from the arrangements proposed by the airline, i hopped into a cab and was taken to this hotel. It is many years since i've just walked in and asked 'do you have a room'! I normally stay at a minimum of four stars. From the moment i walked in I liked...

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Helpful?
1Thank Edward T
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear Edward, What a nice litle coincidence from a flight cancelled. A real pleasure to induce a four star hotel customer such a positive reaction on the walk in moment. Thanks for highlingting our staff behaviour and good to know you like our room & services. Many thanks for your recomendation, and hope next time you can plan ahead and...

Cardiff, United Kingdom
Reviewed 4 weeks ago via mobile

This well presented hotel is located next to the Zubizuri Bridge in central Bilbao. Main points: - large attractive reception area. I should just give an extra mention here to the staff at reception - they were fantastic from check-in to check-out. Friendly, attentive and always happy to help. A real credit to the hotel. - the room was fine....

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Helpful?
Thank rhyd78
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear guest, Can´t add one more detail, your real experiences is more than expected and we trully appreciate. Many thanks and hope we are lucky to meet you one more time, Kind regards I.Armada

Adelaide, Australia
Reviewed 4 weeks ago via mobile

We had a lovely little room. Modern. Nice bathroom. Friendly and helpful reception. Really nice food and reasonable prices at their restaurant. Got free Guggenheim tickets and a discount to the Guggenheim shop from the hotel. Buffet breakfast was good and discounted if you get the hotel app. Also very close to the Guggenheim and tram stop. Great stay.

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Helpful?
Thank aflew33
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Thank you ver much endeed, We really appreciate your kind words on your review. We won´t add anything, since you have clearly highlighted most importante things that we normaly recomend, but is better to have the real guest experience just like you have done. Many thanks and we hope to have the chance to get to see you soon, Kind...

Austin, Texas
Reviewed 30 October 2016

The hotel was very spacious, clean and light. The room was large with desk, chair and drawers as well as closet and safe. Bed was very comfortable. The breakfast express ($2.50e - coffee/pastry) got us going in the morning. The Guggenheim was an easy walk and even more impressive than I expected - Museo Bellas Artas was also fabulous with...

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Helpful?
Thank btaustintx
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Thank you so much! Seems that you enjoyed a lot Bilbao city, and we are very happy to contribute to it. Kind regards I.Armada G.S.M.

Western Ireland, Ireland
Reviewed 22 October 2016 via mobile

Had one of the rooms on the inner courtyard with opaque glass. These rooms windows open onto views of an apartment block where ordinary locals live with washing and bikes on balconies etc but this didn't bother me. It was quiet except for one evening when loud music was going on in one apartment but in ended very early. Breakfast...

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Helpful?
Thank oreganoItaly
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Thank you! We appreciate your references you share and we look forward to host you one more time to improve some of the experiences. We always aim higher, and we will. Thank you for your recomendations and highlinghting staff and value. Kind regards I.Armada G.S.M.

Dublin, Ireland
Reviewed 10 October 2016

We stayed in the Conde Duque for 3 nights on a recent visit to Bilbao. We can recommend this premises highly. The location is great, right on the river and just a short walk to the Casco Viejo, the Guggenheim Museum and the modern city shopping area. The bedroom was comfortable and spacious and the bathroom perfect. One minor reservation...

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Helpful?
Thank TomJosephine
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear guests, So glad to know so many things about your visit. Is great to have your recommendation for breakfast and such a nice testimonial for the dinner in our restaurant. Yes, I remember her tell me about your situation, and of course, we always try our best to help our guests as far as we are able to. Thank...

Reviewed 2 October 2016 via mobile

Clean and good value relative to others in the area. €1 breakfast was great value and kept you going into the morning. Reception were incredibly helpful and welcoming. They were also very useful with recommendations of where to eat/visit.

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Helpful?
Thank Max K
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Thank you very much Max! Glad to know you were well attended by our staff and help you out with all your requests. I good to have your recomendation on breakast area, and cleaness and you share the good value for your. Kind regards I.Armada GSM

Reviewed 25 September 2016

Hotel is ideally located beside the Zubizuri footbridge and equidistant between the Old Town (Casco Viejo) and Guggenheim Museum. However, the hotel itself could do better. Firstly, room insulation is non-existent particularly from rooms above. I had two nights and early mornings of somebody in street shoes walking back and forth between room and bathroom. Sleep interrupted so much that...

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Helpful?
Thank PaulArm123
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear Paul, Thanks for sharing your experience, we appreciate to have your point of view and that helps us keep improving every day. Please check our free App to get discounts, such as the one you mentioned for breakfast, and also for lunch or dinner. We offer it to all direct guest that want to try any of our proposals....

Copenhagen, Denmark
Reviewed 13 September 2016

That was a nice hotel. It was in the middle of everything in walkable distance. The room was really nice and not noisy. The bathroom and the facilities were ok. The staff was really helpful with the departure and helping calling a Taxi. However the breakfast was not so good. and it was poor.

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Helpful?
Thank AriadniDrou
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear Ariadni, Thanks for sharing your experience. We wish to have had better rate from so many nice references, but I guess there is more things to take care to achieve excellence and we will work hard for it. Kind regards I.Armada GSM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located down town, Hotel Conde Duque Bilbao is by the river side just a few minutes walk from Guggeheim museum and Old city center. We offer free wifi access anywhere in the hotel, and all our rooms and bathrooms are recently refurnished. You'll find differetn types of rooms, choose the one is adapted to your planed journey, either tourism or bussiness issues. There is a restaurant in the hotel where you can either enjoy the buffet breakfas, lunch, dinner or even the typical pintxos of the basque gastronomy. We all speack different languages and we find the way to provide you all the info and services you need with a warm welcome Nº registro empresa turistica HOTEL CONDE DUQUE BILBAO H.BI.00309 ... more   less 

Additional Information about Hotel Conde Duque Bilbao

Address: Paseo Campo de Volantin 22, 48007 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: £52 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Conde Duque Bilbao 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western Bilbao
Best Western Conde Duque
Bilbao Best Western
Hotel Style:
#12 Business Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Conde Duque Bilbao staff and other travellers.
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Questions? Get answers from Hotel Conde Duque Bilbao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a very good hotel to just walk in”
 of 5 bubbles 470edwardt, 8 Nov 2016 | Read review
“As for outside facing room”
 of 5 bubbles tandemflyer32, 13 Sep 2016 | Read review
“this spot is not busy for traffic, so you should be ok”
 of 5 bubbles JenniferRidge, 14 Aug 2016 | Read review
“Higher floor are possibly quieter - mine was the top one.”
 of 5 bubbles CulturvultureLeeds, 11 Aug 2016 | Read review
“book an exterior room”
 of 5 bubbles everfreebird, 26 Jul 2016 | Read review
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