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Santa Clara Urban Hotel & Spa

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Traveller (147)
Room & Suite (167)
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Overview
  • Excellent68%
  • Very good24%
  • Average4%
  • Poor3%
  • Terrible1%
Travellers talk about
“roof terrace”(59 reviews)
“old town”(117 reviews)
“stone walls”(10 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (565)
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214
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6
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214
77
20
14
6
Show reviews that mention
All reviewsroof terraceold townstone wallsglass panelquiet streetjunior suiteperfect locationtapasnarrow streetssmall hotelrooms are largesteam roomstayed here for nightslovely hotelquiet roomchoose this hotelbeautiful city
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1 - 5 of 331 reviews
Reviewed 2 weeks ago

Had a 3 night break with my husband at the end of April and I can’t recmment this boutique hotel enough. We had a Standard room but it felt like a superior as it was spacious, beautifully appointed with a beautiful view of the neighbouring...More

1  Thank Anna C
Response from Lisa O, Director de Recepción at Santa Clara Urban Hotel & SpaResponded 1 week ago

Dear Anna C, First of all we would like to thank you for choosing Hotel Santa Clara for your stay in Palma. It is a pleasure for us to receive your review. We are glad to know that you have had an enjoyable stay and...More

Hotel's Favourite
Reviewed 7 October 2017

Great location as very central but in a quiet area. Very friendly and helpful staff, great roof terrace and spa and rooms very clean and spacious. Breakfasts nice and coffees fab! Only 15 minutes to the airport so really convenient, we will be back!

Review collected in partnership with this hotel
Thank tracyrowberry
Response from Lisa O, Front Office Manager at Santa Clara Urban Hotel & SpaResponded 2 December 2017

Dear Guests, Thank you very much for your feedback. We are happy that you enjoyed your stay at Santa Clara and that you would like to come back. Kind Regards,

Reviewed 3 weeks ago

The room was exceptionally clean and the staff went above and beyond assisting us in our travels through Old Town Palma. They were wonderfully welcoming. We had a single room with a king sized bed and the room was larger than I expected for an...More

Review collected in partnership with this hotel
Thank bcuty
Response from Lisa O, Director de Recepción at Santa Clara Urban Hotel & SpaResponded 3 weeks ago

Dear bcuty, Thank you very much for your lovely comments. It is delightful to hear that you had a nice stay in Santa Clara. It makes us very happy knowing that you liked the room and the attention from the staff. We really hope you...More

Reviewed 3 weeks ago

We have just returned from yet another beautiful stay and this gorgeous little hotel. Still the same staff which speaks volumes in itself! We have visited for the last 3 years and it still retains its very same high standards. The spa, location, rooms and...More

1  Thank GreatAshleyFarmOwner
Response from Lisa O, Director de Recepción at Santa Clara Urban Hotel & SpaResponded 3 weeks ago

Dear Client, Thank you for taking time to share your opinion. Your opinion is highly appreciated and we can not thank you enough for your nice words. It makes us very proud to know that you have been here several times and that you plan...More

Reviewed 4 weeks ago

We had a booking for two nights but changed it to only one (and were lucky to choose the great Nakar Hotel). We were very disappointed by the Santa Clara Hotel, which clearly lacks proper management. We noticed: - Lady at check-in answers a fairly...More

Thank SaskiaJohannesburg
Response from Tomeuescalas, Director General at Santa Clara Urban Hotel & SpaResponded 3 weeks ago

Dear Ms Johannesburg, First of all thank your for your comments. I would like to apologise for your dissapointing experience at our Boutique Hotel. I had a meeting with all the staff regarding all the issues you raised and made made actions on every one...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$210 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#12 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$210 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#12 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
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Traveller (147)
Room & Suite (167)
Dining (29)
Pool & Beach (13)
Amenities (23)
Questions & Answers
Ask a question
fionalydon
20 January 2018|
AnswerShow all 4 answers
Response from Lisa O | Property representative |
Dear Fiona, Thank you for contacting us. Yes, the hotel has a lift to acces all the floors in the establishment. Kind regards Lisa Olin
0
Votes
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IamFromNewYork
28 December 2017|
Answer
Response from Tomeuescalas | Property representative |
In the junior suites the bathrooms are a little bit bigger that in the doble rooms and double superiors, they all have a marble table with a sink, amenities, hairdryer, makeup mirror, and a large walk in shower. If you would... More
1
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Google Translation
tawom1
25 December 2017|
Answer
Response from AdrianBooth67 | Reviewed this property |
When we visited, meals were not included. To be honest, there are so many great restaurants and bars around the hotel that we felt that it would be a shame to stay in the hotel and eat. There are restaurants literally 5... More
0
Votes
Room Tips
"Great central location in old town, quiet."
Read review
"We stayed this year at the front and thought it may be noisy but it wasn't in the slightest Room 202 Fab!"
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"Back side overlooking courtyard and bell tower"
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"Suite No 003 was perfect"
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