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All reviewstrain stationtransport hubhotel in central locationold townsmall reception areafresh fruit etcair conclean comfortable roomssuperior roommini barwifi is freebreakfast room iseasy walking distancelocation is greatminute walk to the cathedralgood sizecity break
The main attribute of this hotel is its location - handy for the city centre, airport bus as well as train and bus connections to all parts of the island from the adjacent transport interchange. Although our room was spacious and comfortable, its decor was...More
1 Thank Swetrat
Response from UR_Hotels, Director de Relaciones con Clientes at UR Palacio AvenidaResponded yesterday
Dear Mr. Swetrat,
Firstly, we would like to thank you for having chosen our Hotel for your stay in Palma.
We have taken note of your feedback and we can inform you that we will use it as a tool for our improvement.
The hotel misrepresents itself completely in its own publicity.The hotel purports to be four star, but it is impossible to comprehend how it got this designation or who awarded it.
I made a booking for four of us, six months in advance, and requested rooms...More
1 Thank duncan53
Response from UR_Hotels, Dirección at UR Palacio AvenidaResponded 2 weeks ago
First of all we would like thank you for your time to share your feedback of your stay at our hotel.
In regards to the breakfast, we can inform you that we do have a menu available where you could find a wide variety of...More
We spend one night at this hotel after travelling around the island. Even if the hotel is located at very center in Palma, we thought it was too busy atmosphere around because of big route and buss-station.
We booked suite room, but because of winter...More
1 Thank pilviliini
Response from UR_Hotels, Director de Recepción at UR Palacio AvenidaResponded 1 December 2017
First of all, I would like to thank you for having chosen us for your stay in Palma de Mallorca, as for taking the time to post your opinion on Tripadvisor. We appreciate the time you took to share your concerns, and it...More
The location is perfect and the staff really friendly and helpful. If you rent a car, the hotel will provide you a card for the nearby parking.
A better or perhaps a bigger fridge would be much appreciated especially during july and august.More
1 Thank Maria_Skaber
Response from UR_Hotels, Director de Recepción at UR Palacio AvenidaResponded 23 November 2017
Dear Maria S,
I would like to thank you for having chosen the UR Palacio Avenida Hotel and for publishing your words on Tripadvisor, which will help us with our continuing effort to improve the services quality for our guests.
Looking forward to welcoming you...More
Stayed here for 3 nights in October.This is our second time returning to this hotel (stayed in 2013). Great location for Bus/Train stations,very central.Carpets could do with an upgrade. Rooms are a good size,Tea/Coffee maker would be nice.Staff are good and helpful.Would stay again for...More
Response from UR_Hotels, Gerente at UR Palacio AvenidaResponded 9 November 2017
Thank you very much for taking the time to write this wonderful review of your recent experience at UR Palacio Avenida.
We are really glad to know that You enjoyed our location and high services.
Thank you again for sharing your motivating comments...More