HM Balanguera
Calle Balanguera 37, 07011 Palma de Mallorca, Majorca Spain
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About
#341 of 1,917 hotels in Majorca
Location
Cleanliness
Service
Value
Travellers' Choice
The HM Balanguera Hotel is an urban 4-star hotel built in 2012. Its Mediterranean character and special design make it an attractive option for those seeking accommodation in the city of Palma de Mallorca. Its exceptional location, close to the city center, allows guests to reach the main attractions in a few minutes walk. Museums, historic buildings and shopping areas are easily reached without the need of a car.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Taxi service
Rooftop terrace
Baggage storage
24-hour check-in
Wifi
Rooftop pool
Outdoor pool
Bar / lounge
Breakfast buffet
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Safe
Telephone
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Modern
Languages Spoken
English, Spanish, Catalan, German
Location
74Somewhat walkable
Grade: 74 out of 100
49Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Calle Balanguera 37, 07011 Palma de Mallorca, Majorca Spain
Name/address in local language
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Car HireSee car hire from US$16/day
1299Reviews55Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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+1
Just arrived back from Palma having stopped at the HM Balenguera, the only tiny issue we could have with the hotel was its location, it is approx. 20-minute walk to the front, though this is along one straight road all the way down, though this was part of why we chose it but it was perhaps slightly further than we had thought, though you can walk half down then take a left which will take you on to Jaime 111 avenue which takes you straight into the heart of the city. Other than that the hotel and its staff were fantastic, we couldn't fault anything, the breakfast was good and in a communal style, non-formal setting which was great, all the usual options, cereals, cold meats, cheese, bread, hot food, pastries, tea, coffee, etc. Other reviews complain about the rooms, we did find some of the issues that people mentioned, limited storage, etc. but this certainly didn't bother us nor ruin our holiday we just dealt with it. The hotel is a modern take on traditional Spanish cave houses, so all the lines are soft and round as though sculpted from stone, with solid white walls the pool is small, which we were informed of by reception at check-in, personally if you wanted a hotel with a proper pool, etc. you wouldn't be looking at this hotel in this location, maybe something more towards the harbor. When checking out we asked if reception could order us a taxi for 8.30 which they did without hesitation, the taxi was at the door at 8.35, which was perfect and not under the control of the hotel, all in all, I would highly recommend the HM Balenguera and would definitely stop there again if we were to return to Palma. Muchos gracias to all the staff for making our stay so wonderful.…
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A fabulous boutique hotel ideally located on the outskirts of the city. A gentle 15 minute walk from the tourist hotspots and the city centre. The hotel is modern, clean and the staff are friendly and helpful. The room we had - a junior suite- was very well designed and comfortable. Great bathroom arrangement, separate sitting area with facilities for making tea/coffee, a super terrace for relaxing outside and the most comfortable bed ever!
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Be prepared to walk and use the opportunity to explore the less visited area of the city - we...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
flossytupps wrote a review Sept 2023
North East England, United Kingdom39 contributions25 helpful votes
Room was very basic! Smallest shower room ever! No drawers! Tiny hanging space! Room smelled damp! Air con was ok but would reset itself to higher temp! Window doesn’t open! Very small pool! Check out 12 noon (night flight home & no facility for proper shower before leaving!). No comfy seating areas. Staff very friendly. Could order drinks & food which got delivered to pool area (where there aren’t enough beds but we were lucky in that respect) had to go down from pool to room to use toilet. Got pool towel from reception leaving deposit. Could’ve gone that with kettle too but didn’t bother. Good selection of complimentary drinks in room on arrival - had to pay to replenish stocks incl water! (didn’t bother as little shop next door sold water, drinks, ice creams). Great selection at breakfast…… but this is not a 4 star hotel!! & it’s about 20/25 min walk into central area - poss just a tad too far out for a city break. Not disability friendly. …
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Tiny pool caters for limited numbers & no reserving beds! Take water bottle & top up at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel has been marketed as a boutique hotel. I do not feel that this is an accurate description. It is more a hostel than a hotel. Basic rather than minimalistic. There were no draws for smaller clothes. I had to ask for a kettle in the room which is normally standard and the pool is really tiny! There were a handful of sunbeds on the small roof top and no room for any more. Totally insufficient for the number of potential guests. The towels were of an inferior quality and the rooms really noisy from the road. There was no bar area or cosy seating areas. Breakfast was served in the lobby area.
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Date of stay: September 2023
Cleanliness
Service
Sleep Quality
Room Tip: Any room not facing the road
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Helpful
+1
Spent 3 nights here & enjoyed our stay. Quirky hotel & we found all the staff friendly & helpful. Breakfast good & nice selection. Yes rooftop area is small but it is a hotel in a city so not surprising. Walk was about 15 / 20 minutes to the old town & about 10 minute walk to Santa Catalina area for great food & drinks.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Sister hotel much better. Just left a not great stay. The hotel is modern but needs some tlc. Pool is tiny and there is a lack of facilities. Our room wasn’t ready early and then when we got the keys stunk of bleach. Bed uncomfortable, furniture in room needs tlc.staff need more training to prevent errors.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Don’t expect any flex on check in or out times.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel was situated outside city centre. It has done well with the space. The rooms are clean and have all you need. Breakfast was quite basic but did the job. The pool area was very small but still a bonus for a city hotel. All in all, perfect for a city break.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Pool area is limited, so don’t count on spending a day there. If you get a bed, it is lovely.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not good at all! Rooms tiny and bathroom non existent. Was a sing in room. There was a tiny space to hang a few items clothing but no draws at all! Room felt very claustrophobic. There was no bar round the bathtub they called a pool and only a couple of Sunbeds. Oh along with a vending machine that didn’t work. I go to Palma a lot and have never stayed in the area and never would again. For what we paid I expected much much more. I complained to receptionist but was told I needed to see the manager. I eventually spoke to her but she took the words from my mouth and said she knew of the issues as she had heard it all before and that the owner would take it in to account when it is refurbished. It totally spoilt my holiday to be fair.these are only two pics I have! Any way……to anyone thinking of going …..DONT! …
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A bit overpriced when it came to both the rooms, pool and the service. Definitely expected more. No bar/restaurant service by the pool (they had a vending machine lmao) and only 5 sunbeds.The staff were a bit hard to communicate with. Overall a very avarage experience for a not worth it price. A positive was the actual hotel though, it looked nice and the architecture was interesting!
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Bring good walking shoes, the location is not the best so a lot of walking / taxis will occur
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Intimidating receptionist!!!! After arriving back to my hotel in the evening, we asked the receptionist if he could please order a taxi, to which be produced a typed piece of paper which stated THEY COULD order a taxi, but not responsible for the wait time. We said this was ok & asked him to please order one, to which he rudely responded that he wouldn't! We asked again & he just gave us the piece of paper, we pointed to the text that said WE CAN ORDER A TAXI, he still refused, barely looking at us & watching his mobile phone which seemed to have loud music on. I tried to get his attention but just kept saying it was impossible! This is now 1am & my mum is stranded trying to get back to her resort. My mum phoned her own taxi, they rang back 10 mins later & asked why she wasn't there, it seems they had gone to the wrong hotel. I then asked if the receptionist could speak in Spanish & explain the correct address, he took my phone & spoke for almost 5 mins, then passed the phone back, I asked if they were coming & he shook his head, I then asked what did they say & he said he wouldn't tell me!!! I asked him again if he could tell me what they said & he just shook his head, all the time being aggressive & not even looking away from his mobile phone & completely refusing to even acknowledge our presence, let alone our question. After I eventually sort my own transport out, which I may add, arrived in 5 mins! He then asked for my daughter's name & room number as she walked back in alone after seeing me into a taxi, to which she found threating & aggressive, she should of been meant to feel safe that there was a night porter on as she was staying at your hotel alone!! But she felt intimidated by this member of staff! We appreciate that is not your sole responsibility to order taxis & we appreciate that this was a busy time in the region of Palma, but to be treated in this manner by a rude, aggressive member of staff is not acceptable. You are an expensive 4* hotel, with a boutique style offering, this WAS NOT what you are portraying by this staff member. I have never been spoken too like it before, this made us both upset & very distressed. After yet another incident (pool night), it seems we were not the only guests he was rude too! It got to the point my daughter had to record the conversation with the staff member because she felt intimidated! On the other hand, when I raised this complaint, the staff were lovely and couldn’t apologise enough. They provided me with an email to send the details to but I haven’t heard back as of yet. Good location if you take away the rude staff member who enjoyed intimidating a young girl. His name was Miguelito. The rest of the staff could not help enough. Good room everything I needed and more. …
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$110 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
40
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Claim Your ListingHM BALANGUERA - Updated 2023 (Palma de Mallorca, Spain)
Frequently Asked Questions about HM Balanguera
Which popular attractions are close to HM Balanguera?
Nearby attractions include CUBALIVE, DISCO BAR (0.3 miles), Mamy Poppins (0.2 miles), and Centre Cultural Casa Planas (0.2 miles).
What are some of the property amenities at HM Balanguera?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at HM Balanguera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at HM Balanguera?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to HM Balanguera?
Conveniently located restaurants include Sandro Restaurante, Sabores De Sandra Vegan Food, and Michael & Giulio's.
Are there opportunities to exercise at HM Balanguera?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at HM Balanguera?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HM Balanguera?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to HM Balanguera?
Many travellers enjoy visiting Sa Llotja (0.8 miles), Palau de l'Almudaina (0.9 miles), and Son Marroig (0.8 miles).
Is HM Balanguera accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.