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AC Hotel Gran Canaria

AC HotelsUS$112*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$122*
US$112*
US$122*
US$112*
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AC Hotel Gran Canaria
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782 Reviews from our TripAdvisor Community

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Showing 322: English reviews
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Reviewed 4 days ago NEW

My husband & I spent a week here at this busy hotel that mainly caters for business functions + conventions. The main entrance is somewhat obscured from view & the hotel lays back off of Gran Canaria's one & only motorway GC001 - hurrah for sat nav! I am disabled &there was just 1 Disabled parking space which we had...

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Helpful?
Thank mopearson
USA
Reviewed 4 days ago NEWvia mobile

Not in the best of neighborhoods. Room was the typical size for Europe with small rooms and no AC. Certainly not up to par with an American branded hotel. Pool was very dated and in need of an overhaul. Because of its layout you do not get full exposure to the sun. You have to constantly move. Wifi only worked...

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Thank jontomsam
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Dear guest, Thank you for your comments about our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We will share your comments with the appropriates departments. We hope to have a new opportunity to better your experience...

London, United Kingdom
Reviewed 6 days ago NEW

After staying in Marriott Hotels elsewhere, it seemed a no brainer to book a Marriott branded hotel in Las Palmas. However it should be remembered this is an AC hotel, run by Marriott, and as such the hotel didn't quite meet our expectations. Let us start with the positives: The hotel has a brilliant location in Las Palmas, just a...

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1Thank niraj n
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Dear Guest, Thank you for your confidence in AC Hotels for your recent stay in Las Palmas. Thank you for your comments about our hotel. We would like to assure you that your comments will be share with the appropriates departments in order to improve our service. Kind regards,

Toronto, Canada
Reviewed 1 week ago

This could be a really nice property but certain aspects of it keep it from being excellent. Rooftop pool is VERY small, not heated, and closes at 6 pm! I am a Marriott Gold member and didn't receive any recognition or upgrade during my stay -- not even a welcome amenity. Bar / Restaurant staff is excellent; pool attendant isn't...

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Thank JandJNYC
Ipswich, United Kingdom
Reviewed 2 weeks ago

ON arrival reception staff unfriendly and not helpful. We found the hotel lobby/lounge area dark with little natural light, the only place to sit out is the roof top pool area, on the 11th floor which if the weather is unkind can be very windy and cold. Breakfast was basic. In this part of the city restaurants open usually lunchtime...

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Helpful?
Thank Alison T
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Dear guest, We are sorry to hear your comments but we think that you have been stayed in AC Iberia because from our hotel you can go walking to the beach and it takes you 5 minutes. On the other hand, our pool is on the 25th floor not on the 11th floor. Kind regards,

Reviewed 4 weeks ago via mobile

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Thank Renata G
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

London, United Kingdom
Reviewed 5 weeks ago

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Thank John C
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

ayrshire
Reviewed 5 weeks ago

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Thank Voyager2B
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Wrexham County, United Kingdom
Reviewed 16 March 2017

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Thank karencook2005
EventSales, Guest Relations Manager at AC Hotel Gran Canaria, responded to this review

Lancaster, United Kingdom
Reviewed 3 March 2017

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1Thank Pam P

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Gran Canaria staff and other travellers.
11 questions
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Questions? Get answers from AC Hotel Gran Canaria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor facing west (not the Marina)”
JandJNYC, 11 Apr 2017 | Read review
“Ask for a higher with BEACH view. the problem will be if yiou are booking a De Luxe room they are mostly on the lower floors.”
Voyager2B, 19 Mar 2017 | Read review
“No free wifi in rooms .”
karencook2005, 16 Mar 2017 | Read review
“Higher up views are going to be better, plus less street noise.”
angelac930, 23 Feb 2017 | Read review
“I recommend a higher floor to take full advantage of the magnificent views. Balconies are small and not really necessary.”
BarryRhodes, 28 Jan 2017 | Read review
5 of 5
AC Hotels
US$112* /night
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Prices are for 1 room, 2 adults
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