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I went self catering as I like to be flexible. My first room did not have a balcony as booked and the table was insecure to the wall. My second room had a very small balcony. The cooking facilities were 2 electric hotplates, sink and...More
2 Thank ken9992014
Response from Qmanagerservice, Director de Relaciones con Clientes at Aparthotel TropicalResponded 20 November 2015
We regret that your experience was not satisfactory. Outside noises are due to the central location of the apartments. Visit the rest of our accommodations where you can find more quiet spaces.
Lets just start by saying this is a budget Hotel (maybe 2 star i am not sure) and i will judge it on that.
I stayed at this hotel because it was very cheap, and available. We had struggled to find something in a busy...More
7 Thank Mitch C
Response from Qmanagerservice, Director de Relaciones Públicas at Aparthotel TropicalResponded 8 August 2015
Nos satisface que haya disfrutado de su estancia en nuestro hotel.
Agrademos sus comentarios y tomamos nota de...More
We booked for seven days but decided to move resort after one night as Puerto de la Cruz is for the elder generation and lacks beaches and nightlife. The hotel is great value if you just want to put your head down but do not...More
Terrible horrible dirty place. Turned on my heal and left. I was nearly going to wipe my feet in the way out. Carpet filthy, 2 small camper like beds. Door wouldn't lock. One small window overlooking someone else's balcony. Would not stay here if I...More
The hotel was in a great location. We stayed on the 5th floor room 507 which is the best room on that floor. Large balcony ideal for people watching on the busy road below although quite noisy. I heard the bin men every morning at...More
5 Thank SmartieBrauntonDevon
Response from Apartamentos P, CLUSTER REVENUE MANAGER at Aparthotel TropicalResponded 26 August 2013
Thank you for taking your time to share your opinions with all of us in Tripadvisor. We are pleased to see that you enjoyed your stay in the heart of Puerto de la Cruz. Sorry to hear that the weather wasn't as sunny...More