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Hotel Botanico & The Oriental Spa Garden

Hotels.comUS$196*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$256*
US$196*
US$256*
US$256*
US$196*
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Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden
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1,537 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Botanico & The Oriental Spa Garden
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Showing 942: English reviews
Reviewed 3 weeks ago via mobile

So glad we chose this hotel last minute ahead of all the others on Tenerife. About an hours transfer time from the airport in the south. Would recommend hotel VIP transfer a little bit more expensive than others but luxury and a nice relaxing drive north. A small hiccup on arrival as we waited over an hour for our cases...

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Helpful?
1Thank STUART J
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear STUART J, Thank you so much for your review about your recent stay with your family. It's great to read that you enjoyed the Suite Ambassador which is one of the best one and all of our restaurants making you stay lovely. Hope you give us the opportunity to welcome you back in the future. Best regards, Gustavo Escobar...

Devon, United Kingdom
Reviewed 3 weeks ago

From the minute we arrived the staff were very attentive and helpful. The room, we had one facing west over the main pool and gardens towards the mountains, was very good, clean with all usual amenities including shower plus bath etc and a large balcony great for the evening sun. Restaurants and menu was ok and our favourite restaurant of...

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Helpful?
Thank mikedevon2008
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed the gardens, all our restaurants, the breakfast buffet and in special...

Northampton, United Kingdom
Reviewed 3 weeks ago via mobile

What a lovely place to stay. The spa in the hotel is out of thus world. Well worth a stay the hotel is well worth the 5* it shows lots to do and the restaurants show all the menus and a good selection of foods to choose

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Helpful?
Thank colinlovesy
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear colinlovesy, Thank you for sharing your great experience in The Botánico Hotel with with all Tripadvisor users. It is fantastic to read that you keep lovely memories of your holidays in the hotel because of the professional and attentive service and the high quality of foo. It would be a pleasure to welcome you again at Hotel Botánico &...

Kent, United Kingdom
Reviewed 4 weeks ago

Wow, where do I start? Hotel Botanico is the single most beautiful hotel I have ever had the pleasure of staying in. Being on holiday with my mother, I definitely have to say the crowd are very mature, but it suits the chic nature of the establishment. I am in my 20's and felt so at home. The guests were...

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Helpful?
1Thank _frankiemilani
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Fear _frankiemilani, Thank you very much for this review about your fantastic holiday in Hotel Botánico & The Oriental Spa Garden We are very glad to know that you were very satisfied with the wide selection of food, the relaxing atmosphere and to know you felt like at home. We hope to welcome you once again at The Botánico Hotel....

Hertfordshire, United Kingdom
Reviewed 4 weeks ago

Hotel Botanico is ideally situated for visiting Puerto de la Cruz attractions. The hotel grounds are beautiful. Staff and facilities first class with spacious bedrooms with all facilities, with exception of poor wifi reception which should be better for five star rating. Breakfast service provided everything you would want and restaurants were varied and with good quality cuisine. Would recommend...

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Helpful?
Thank MartLin48
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear MartLin48, Thank you for having chosen The Botánico Hotel to spend your recent holidays and for giving us some feedback. It is a pleasure for us to read that you have found the hotel beautiful, clean, the staff hard-working, the breakfast buffet and the spacious rooms as five stars rating. We have forwarded to the head the wifi service...

Reviewed 5 weeks ago

My wife and I spent week there, and almost everything was perfect. The staff made some mistakes during our stay (eg. wrong dish, delayed foods) but that's what will happen with people, we make mistakes. The way which the mistakes were taken care of was excellent, and we can't complain about anything. The staff was really caring and service-oriented. We...

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Helpful?
1Thank Markus_S_FIN
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Markus_S_FIN, Thank you for having chosen for a week the Botánico Hotel to spend your recent holidays and for giving us some feedback. It is a pleasure for us to read that you have found the hotel beautiful, clean and the staff hard-working. We have forwarded to the head of the food and beverage department your improvements´suggestions in order...

Reviewed 5 weeks ago

On the whole, we had a really lovely and relaxing time and I would highly recommend this hotel. However, there were many screaming children at breakfast and echoing through the walls in the night. In the days we were able to retreat to the adults only pool in the spa which was amazing so the wee tots weren't too much...

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Helpful?
Thank Hannah B
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Hannah B, Thank you so much for your review about your recent stay and for recommending us. It's great to read that you enjoyed the island, the special service of our staff, the restaurants including Brunelli's Steakhouse. Easter time is the best for the families to visit us, if you want a little more quite we can guarantee you...

Oxford, United Kingdom
Reviewed 18 April 2017 via mobile

My family and I have just returned from a weeks holiday at hotel botanico. All in all we had a lovely time with a week of stunning weather. The hotel was very good. Rooms were clean and a reasonable size. Staff were very friendly and attentive but we were surprised at some of waiter staffs lack of basic English. Breakfast...

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Helpful?
Thank nigel g
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear nigel g, We're delighted to read that you and your family have enjoyed the island and the hotel during your recent stay at The Botanico Hotel. Thank you so much for sharing such a great review. Looking forward to welcome you back when your travel brings you again to Tenerife. Best regards, Gustavo Escobar Hotel Manager

london
Reviewed 18 April 2017 via mobile

What more can be said about this hotel Perfect from start to finish Staff all pleasant and always willing to help Spa area was great and had two Thai massages and the wife had a couple of girly things Ate in the Thai restaurant and food was good along with great service Would prefer if the pool restaurant/bar area was...

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Helpful?
Thank dtgwhu
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Thank you very much for your review. Our goal is to deliver the best service to our guests so they can experience a wonderful and unforgettable experience. We are pleased to know that you have enjoyed all the Restaurants in the hotel, the Spa and its special treatments as the Thai massage. We are willing to welcome you...

Greater London, United Kingdom
Reviewed 18 April 2017

Return visit after a couple of years. Definitely my favourite Tenerife Hotel. Fantastic rooms with good size balconies and bathrooms with separate walk in showers. Beautiful grounds which also include an immaculate 18 hole putting green. Children's club which my kids loved. Food was great - favourite restaurant is the oriental which has really top quality Thai/oriental food. Breakfasts if...

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Helpful?
Thank ianlj0hns0n
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Thank you very much for your kind contribution. We are delighted you and your family had an excellent experience at our hotel, enjoying all the facilities, the kids club, the Oriental restaurant andd the breakfast buffet. Your feedback stimulates and helps us improve our service and quality standards. It would be a pleasure to see you again at...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: £131 - £292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Family Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Botanico & The Oriental Spa Garden staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All mrooms are good”
GeordieLad70, 17 May 2017 | Read review
“overlooking mountain tedie at night the lights of the surrounding areas sparkle and in the morning you see the sun rising over the volcano.”
pobbleday1, 17 May 2017 | Read review
“Ambassador suites overlooking the golf for evening sun”
KeithE330, 17 May 2017 | Read review
“Wifi can be patchy in places, so ask for a router in your room. Rooms overlooking the large pool are quieter.”
  • View from our 3rd floor balcony
C1070EObillb, 16 May 2017 | Read review
“All rooms are the same - high class, so no worries where you are located. But ask for great view”
fredd234, 11 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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