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      Hotel Botanico & The Oriental Spa Garden

      1,588 Reviews
      #2 of 80 Hotels in Puerto de la Cruz
      Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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      Best prices for your stay
      30/07/2017 31/07/2017
      US$243
      US$212
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      SAVE US$31
      US$243
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      US$218
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      Booking.comUS$218
      Orbitz.comUS$243
      Hotwire.comUS$212
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
      All photos (1,774)
      Full view
      Certificate of Excellence
      Traveller (1231)
      Room & Suite (499)
      Dining (252)
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      Overview
      4.5
      1,588 reviews
      • Excellent79%
      • Very good15%
      • Average4%
      • Poor1%
      • Terrible1%
      Travellers talk about
      “black swans” (49 reviews)
      “putting green” (30 reviews)
      “koi carp” (29 reviews)
      Free Wifi
      Free Parking
      Breakfast included
      Pool
      Non-Smoking Rooms
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair access
      Business Centre
      Dry Cleaning
      Tennis Court
      Butler Service
      Shuttle Bus Service
      Babysitting
      Private Balcony
      5.0 Star Hotel
      All hotel details
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      RedLevel at Gran Melia Palacio de Isora
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      Rooms
      30 Jul31 Jul
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,588)
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      6 - 10 of 964 reviews

      Reviewed 1 week ago
      Wow just wow

      All the positive reviews re the food and hotel are true so I won't waste time on that hotel is amazing, don't book a boat trip to see the Dolphins it's an ordeal, the hotel need to look into this as it was dire!! Dolphins...More

      Thank JillLiverpoolUK
      Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 1 week ago

      Dear JillLiverpoolUK, Thank you very much for taking the time to review us in TripAdvisor Your suggestions are very important to us, we are very sorry, for the problems with the boat trip, we do not have any connection with that enterprise. We look forward...More

      Reviewed 1 week ago
      Total indulgence

      My wife and I spent two wonderful weeks here. It has got the perfect balance between high standards and a very personal touch. The staff are friendly but sensitive and discrete. The breakfast buffet was superlative and the restaurants very good indeed. The spa itself...More

      Thank Kevin W
      Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 1 week ago

      Dear Kevin W, Dear guest, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are...More

      Reviewed 2 weeks ago
      The loveliest hotel in the World ?

      This is a wonderful hotel. Although we live an hour away in the south of Tenerife we come and stay here for a couple of days 7 or 8 times a year. All the staff are delightful and the spa is excellent. As long as...More

      Thank michaelcarlton
      Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 1 week ago

      Dear michelcarlton, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know...More

      Reviewed 2 weeks ago
      Terrific

      We booked this hotel for eleven days as a treat for our wedding anniversary and birthday, the hotel was just up the road from the beach but the hotel laid on a free coach to and from during the day, the hotel itself is wonderfully...More

      Thank Ron_the_builder_58
      Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 1 week ago

      Dear Ron_the_builder_58, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed evermore for your birthday and Anniversary...More

      Reviewed 2 weeks ago via mobile
      super good, but...

      ok, the place is fantastic, but I came for a full day conference, and the gym, spa and swimming pool are open between 8am to 8 pm, so for all my free time it was closed. I have to say that the place is amazing,...More

      Thank Angeliuska
      Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 1 week ago

      Dear Angeliuska, Thank you for your constructive feedback of our hotel. We appreciate your comments and thorough review. We are very glad to hear that you have enjoyed your stay at The Botánico Hotel. Looking forward to welcoming you back, Gustavo Escobar Hotel Manager

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      About
      Awards & Recognition
      GreenLeadersSilver level
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Free Parking
      • Bar/Lounge
      • Spa
      • Breakfast included
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Free Parking
      • Business Centre with Internet Access
      • Children Activities (Kid / Family Friendly)
      • Shuttle Bus Service
      • Breakfast included
      • Airport Transportation
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Room amenities
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      • Hot Tub
      • Tennis Court
      Details
      • Price range
      • US$180 - US$400 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #1 Romantic Hotel in Puerto de la Cruz
      • #1 Family Hotel in Puerto de la Cruz
      • #1 Spa Hotel in Puerto de la Cruz
      • #2 Green Hotel in Puerto de la Cruz
      • #2 Luxury Hotel in Puerto de la Cruz
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms ,
      • Accessible rooms
      • Number of rooms
      • 252
      • Reservation Options
      • TripAdvisor is proud to partner with Hotels.com, Orbitz, Priceline, Booking.com, DerbySoft Ltd Shanghai HQ, TripOnline SA, Cancelon, Evoline ltd, Hotwire and HotelQuickly so you can book your Hotel Botanico & The Oriental Spa Garden reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Spain >
      • Canary Islands >
      • Tenerife >
      • Puerto de la Cruz
      • Also Known As
      • Hotel Botanico And The Oriental Spa Garden ,
      • Botanico Hotel ,
      • Hotel Botanico Tenerife ,
      • Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
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      All photos (1,774)
      Full view
      Traveller (1231)
      Room & Suite (499)
      Dining (252)
      Pool & Beach (82)
      Hotel & Grounds (801)
      Bathroom (36)
      Family and Play Areas (14)
      Business Centre & Event Rooms (1)
      Nearby
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      Ask a question
      Questions & Answers
      See all 81 questions
      Matt G
      6 July 2017|
      Answer Show all 6 answers
      Response from taytofan | Reviewed this property |
      Hello Matt, while this is a beautiful hotel for adults, there are few activities or facilities provided for young children. The children's pool is a shallow paddling pool just beside the main pool- there are no slides or... More
      1
      Vote
      Nicnac6-2013
      19 June 2017|
      Answer Show all 5 answers
      Response from Dave F | Reviewed this property |
      No only some very cute Geckos and beautiful fish and birds.
      1
      Vote
      catcarn
      8 May 2017|
      Answer Show all 2 answers
      Response from Hotel B | Property representative |
      Dear Guest, many thanks for your reservation in our hotel. We will be delighted to welcome you and are pleased to inform you that the use of the Spa facilities, including the turkish baths, saunas, jacuzzis, etc are... More
      0
      Votes
      Google Translation
      Room Tips
      "Ask for a room overlooking the pool"
      Read review
      "Which ever room you choose it has a good view. depends on whether u want a sea view or overlooking the pool..."
      Read review
      "I can only comment on the room we had which overlooked the gardens"
      Read review
      "Good views all round."
      Read review
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