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Bahia Principe San Felipe

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1,450 Reviews from our TripAdvisor Community

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Showing 723: English reviews
Hvalsø
Reviewed 5 days ago NEWvia mobile

The Bahia Principe Hotel Puerto de la Cruz This was our second stay at the Bahia Principe Hotel. Last year we found that the hotel was quite a nice and friendly place, but unfortunately with rather indifferent cuisine. This year the food was still indifferent. The buffets are huge, but mainly spectacular and the dishes without any flavour in particular....

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1Thank Lektoreks
Largs, United Kingdom
Reviewed 1 week ago

This hotel was the second stop of our 4 destination stay in Tenerife touring round in a hire car (Avis - very poor, use another company. There are plenty to choose from). Again we had chosen a hotel that offered car parking. No hotel will let you reserve a space in advance so you just have to hope for a...

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3Thank Ann C
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Ann, First of all we would like to thank you for your detailed feedback regarding your recent stay at our hotel Bahia Principe San Felipe. It will certainly help us to keep focus on customer satisfaction. It is a pleasure to know that you enjoyed our the corner room, the food and the good staff. Regarding the points you...

Guimaraes, Portugal
Reviewed 1 week ago

Pros: Good pool, great breakfast, some of the staff was great Cons: some of the restaurant staff were simply rude, to the point of when we asked for drinks he didn't listened all and when we repeated the request for what was missing he left moaning

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Helpful?
1Thank Jose Augusto N
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Jose Augusto, We really appreciate you sent your valuable comments about your stay at Bahia Principe San Felipe Hotel. Thank you for enjoying your time at our hotel and sharing your positive comments about the pool, the breakfast and our staff. Regarding the situation described with some of restaurant staff, we are sorry that we have not exceeded your...

Hull
Reviewed 1 week ago

We have visited the San Felipe for the last 15 years wouldn't go anywhere else, it's a great hotel the staff are fantastic, the rooms are spacious and comfortable and the dining room is first class. The quality of the food is exceptionally good plenty of choices and always nicely prepared. Great outdoor area the pool complex is top class...

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2Thank Brian S
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Brian, Thank you for telling us how much you have enjoyed your 15th stay in Bahia Principe San Felipe Hotel. It is a great satisfaction for all of us to know that once again you had a lovely holiday in your favourite hotel. We would love to have you back soon in Bahia Principe Hotels & Resorts. Our kindest...

Derby
Reviewed 1 week ago

The food was very good with a superb selection at all meal times. The hotel and ground were very clean. The evening entertainment was geared to children. The hotel looks like it's moving from a couples to a family Hotel. The only negative was the queuing for the buffet restaurant, as you were taken to a table by a waiter....

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1Thank 741woody
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Guest, Thank you for your comments about your recent holiday in Bahia Principe San Felipe hotel. It is a great satisfaction for all of us to know that you had a very good stay at the hotel. We have taken note of your comments on the buffet and we have passed them to the Manager. It will be a...

Stockholm
Reviewed 2 weeks ago via mobile

Good hotel, nice, efficient and friendly staff both in the reception and in the restaurants. We stayed at the 7th floor and the room was very tidy with a huge balcony overlooking the sea, the street, the neighboring garage and mall and the pool area of the hotel. But very poorly insulated so if you are the slightest sensitive to...

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2Thank Rutig
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Guest, Thank you for sharing your opinion about your holidays at Bahia Principe San Felipe hotel. We are very sorry that you could not enjoy the peace and tranquillity of our hotel because of the room location and the mentioned noise. We have reported it to the head of maintenance to check where this noise is coming from and...

Berkshire
Reviewed 3 weeks ago via mobile

I can only echo what others have said about this wonderful hotel. It has a lot to offer, location, fantastic food, fantastic staff, clean, nice pool etc. The only reason I give it 4 out of 5 is that the aircon was ineffective and we had to leave the balcony door open at night to cool off. Then 4am a...

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2Thank Hideh
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Guest, Thank you for your time to post this review on TripAdvisor following your recent stay at Bahia Principe San Felipe hotel. It is fantastic to hear that you have found the hotel clean, the food very good and the staff fantastic. We have forwarded your suggestions to the head of each department to be taken into account for...

Preston, United Kingdom
Reviewed 3 weeks ago

Had a lovely stay, staff friendly and made your stay relaxing, hotel very clean and grounds extremely well kept, food very good and loads to choose from. Amazing view of sea from balcony, on 11th floor, pool area very clean and life guard did a really good job all the time we were there. (People do silly things). Any problems...

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2Thank Annie J
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Annie, We are extremely grateful for your lovely comments about your last stay with us in Bahia Principe San Felipe Hotel. It is great satisfaction for the Bahia Principe Hotels & Resorts Management to read that you have enjoyed a relaxing holiday thanks of the quality service and its cleanliness. We will pass your message to Juan the lifeguard....

London
Reviewed 3 weeks ago

To be fair with this review, I must say that we have stayed here many times before and it's because it is so nice that we make an effort to return each time we visit Puerto de la Cruz. I have reviewed the San Felipe previously and I'm happy to say that the standards haven't slipped since we last stayed....

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2Thank SmytheUK
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor User, We would like to thank you for choosing once again Bahia Principe San Felipe Hotel as your holiday destination and also for taking the time to share your comments with all TripAdvisor Users. We are glad to see that your overall experience in the hotel has been lovely and that you have been able to enjoy of...

Reviewed 4 weeks ago via mobile

My partner and I visited the Bahia Principe San Felipe for one week all inclusive at the end of October. On arrival we were promptly checked in and our room was on the 6th floor. There was a bottle of sparkling white wine, a bottle of honey rum , 2 tee shirts and welcome letter on the table! A very...

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3Thank Richard T
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Richard, Thank you for your time in writing about Bahia Principe San Felipe and for sharing your opinion. We are glad to hear that your experience in both Bahia Principe Hotels in Tenerife has been pleasant and you have been able to enjoy the variety of service and great facilities. We always try to do our best to satisfy...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Room Service
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 1 pool 1 children's pool Terraces with loungers and sun umbrellas Subtropical garden Towel service (deposit required in reception) BAHIA SPA (additional charge) Sports facilities: gym, tennis court 1 buffet restaurant and 2 a la carte restaurants 3 bars Meeting and convention room Golf courses: Real Club de Golf de Tenerife (20 km from the hotel) - Buenavista Golf (45 km from the hotel). Rooms 261 rooms including 4 types: Standard, Standard with views of the sea or Mount Teide and Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: Queen size, king size or 2 twin beds Air conditioning Fully-equipped bathroom: bath tub with shower, hair dryer Bathroom amenities Satellite TV Direct phone line (additional charge for external calls) Iron and ironing board (available on request) Minibar Safe (additional charge) Sitting room ( Junior Suites) Balcony or terrace Wifi (additional charge) Wake-up call service Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 Children's pool Mini Club with daytime activities for children (4-12years) Evening Mini Disco Balloon twisting or face painting workshops Babysitting service (additional charge and prior booking required) Other services 24 hour medical service (additional charge) Internet in the hotel lobby (additional charge) Postal and fax services Car park (subject to availability) Pharmacy Laundry ... more   less 

Additional Information about Bahia Principe San Felipe

Address: Avenida de Colon, 22. Puerto de la Cruz - Tenerife. Espana, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: £87 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bahia Principe San Felipe 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Tenerife/Puerto De La Cruz
Hotel Style:
#1 Top resorts Hotel in Puerto de la Cruz
#2 On the Beach Hotel in Puerto de la Cruz
#2 Spa Hotel in Puerto de la Cruz
#4 Luxury Hotel in Puerto de la Cruz
#4 Family Hotel in Puerto de la Cruz
#6 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Bahia Principe San Felipe staff and other travellers.
91 questions
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Questions? Get answers from Bahia Principe San Felipe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above 7th floor have great views, corner rooms are lovely but you have to pay extra for these and generally they are quieter.”
 of 5 bubbles H7825YRbrians, 28 Nov 2016 | Read review
“Seafront location rooms to the rear are quieter”
 of 5 bubbles 741woody, 28 Nov 2016 | Read review
“Sea view, fabulous and no sun later in evening so able to cool off.”
 of 5 bubbles anniej621, 16 Nov 2016 | Read review
“If you like sun on your balcony from noon till sunset, ask for room with a Teide view (Teide is the mountain in the distance).”
  • View of pool areas from our room on 16th floor.
  • View of the sun set from our room, floor 16
 of 5 bubbles SmytheUK, 16 Nov 2016 | Read review
“if with children ask for low floor as railing on balcony is quite low”
 of 5 bubbles Petesfiancee, 12 Nov 2016 | Read review
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