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29/10/2017 30/10/2017
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    Be Live Experience Orotava

    Avenida Aguilar y Quesada 3, 38400 Puerto de la Cruz, Tenerife, Spain
    011 800 7376 2747
    Hotel website
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    29/10/201730/10/2017
    1 room, 2 adults, 0 children
    Traveller (215)
    Room & Suite (284)
    Dining (59)
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    Overview
    • Excellent24%
    • Very good39%
    • Average25%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “burn marks” (2 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Wheelchair access
    Conference Facilities
    Laundry Service
    4.0 Star Hotel
    All hotel details
    Offers from Be Live Experience Orotava
    Offers & Announcements: Package Deal
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    Bahia Principe San Felipe
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    #6 of 82 hotels in Puerto de la Cruz
     
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (654)
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    1 - 5 of 115 reviews

    Reviewed 1 week ago

    we went to orotava 22nd sept for two weeks i emailed that i would like a room on the 7th floor which we got it was great the staff who cleaned the room were excellant clean towels every day also bed changed loads of time...More

    1  Thank woody033
    Response from Hoteles_Be_Live, Gerente at Be Live Experience OrotavaResponded 1 week ago

    Dear Mr. woody033, I want to thank you for taking your valuable time to write your opinion in Be Live Experience Orotava, specially to your lovely comments of our food, the kindness of our staff, the cleaning of the room... From November we will have...More

    Reviewed 2 weeks ago via mobile

    A very nice Hotel,area,staff and food,although yet again not enough entertainment nor clubs for the kids. A holiday rep would have been useful for booking trips as it would have saved us a lot of money.Thompson needs to get this right with their advertised family...More

    3  Thank eve-mac1
    Response from Hoteles_Be_Live, Gerente at Be Live Experience OrotavaResponded 6 days ago

    Dear Mr./Mrs. eve-mac1 Thank you very much for your positive comments through tripadvisor, which always help us to improve. We are glad that you enjoyed your stay although the facilities have not been totally to your liking. Sincerely, Be Live Experience Orotava direccion.orotava@belivehotels.com

    Reviewed 9 September 2017 via mobile

    I spent one week in this hotel recently and found that we liked the hotel as a whole with it being in a good location and central to everything. However, we did not enjoy our half board experience due to the very bland food which...More

    4  Thank 02lauren
    Reviewed 28 August 2017

    Their kitchen served everyday local food (though I missed a bit more fish, for an island...). Great pure food, not messed up with tons of ketchup or mayonaise. Though I'm sure a lot more local products should end up in their kitchen (wine, beer, ...)....More

    2  Thank Strand J
    Response from Hoteles_Be_Live, Gerente at Be Live Experience OrotavaResponded 31 August 2017

    Dear Strand J, Thank you for letting us to know your opinion about your stay in our hotel. We are going to make some changes regarding WIFI soon. Best regards, direccion.orotava@belivehotels.com

    Reviewed 22 August 2017

    I stayed in this hotel for a week and didn't know what to expect. I read excellent reviews and very bad ones as well. First of all the rooms were dated, this a fact that no matter how good the service is cannot be ignored...More

    Thank NnudEilrahc
    Response from Hoteles_Be_Live, Gerente at Be Live Experience OrotavaResponded 31 August 2017

    Dear NnudEilrahc, Thank you so much for your opinion on TripAdvisor. We highly appreciate your comments and we will try to improve some aspects that you has commented. Greetings! direccion.orotava@belivehotels.com

    Bahia Principe San Felipe
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$71 - US$155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 225
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Be Live Experience Orotava reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Be Live Orotava Hotel Puerto De La Cruz ,
    • Orotava Palace Hotel ,
    • Be Live Experience Orotava Tenerife/Puerto De La Cruz
    Add Photo Photos
    Traveller (215)
    Room & Suite (284)
    Dining (59)
    Pool & Beach (10)
    Hotel & Grounds (170)
    Bathroom (14)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Jobloggs_37
    18 October 2017|
    AnswerShow all 4 answers
    Response from jackie123278 | Reviewed this property |
    I think the smaller indoor pool is heated. The indoor pool room certainly felt warm.
    1
    Vote
    Room Tips
    "room 7th floor pool view great"
    Read review
    "One side of the hotel has lateral sea view, the other side has sea view (but is more noisy)"
    Read review
    "higher rooms the left of the hotel (right looking from the poolside) with a sea view offer a better view."
    Read review
    "We recommend upper floors with Ocean view"
    Read review
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