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Hotel Riu Garoe

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Hotel Riu Garoe
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695 Reviews from our TripAdvisor Community

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Showing 349: English reviews
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Norwich, United Kingdom
Reviewed 2 days ago NEW

Before booking this hotel, I look at reviews. They seemed to good to be true. I must admit I was very impressed. It was a well run hotel with excellent staff. It was very attractive, clean, plenty of space to be on your own if you wanted, even when the hotel was full. The food was excellent with plenty of...

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Helpful?
1Thank kiwinorfolk
Newton Abbot, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed here for three weeks, I have to agree with many other reviewers in that there are lots of Germans here ,I'd say there's 30 or more to every British. Some are very rude , not friendly and their manners to the staff aren't good. However I shouldn't generalise as some we met were very nice. The staff here...

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Helpful?
Thank Valerie N
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Valerie N, thank you very much for your review on tripadvisor and for sharing your experience with other travellers. We are glad to hear you found our staff great and pleasant, especially Gustavo, our pool attendant, whom we will look after definitely, as well as the restaurant and reception members of staff. Regarding your comments about your room, we...

Chesterfield, United Kingdom
Reviewed 1 week ago

Just returned from second visit to this wonderful hotel. We stayed 4 weeks this time, because we were so impressed last time. It is an excellent hotel in all ways, quality of cleanliness, professionalism of management and staff, who are always smiling and would do anything for you , they work so hard but are happy in what they do....

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Helpful?
Thank PollyCase
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent comments on Riu Garoe Hotel. Thanks for the positive comments about our professional staff. I personally tell to all the staff your good comments about the service in the Riu Garoé Hotel. Comments like wonderful, quality and cleanliness hotel, and exceptionally food are great comments which help us to continue growing...

Wirral
Reviewed 1 week ago

We have just returned from our 2nd visit to this wonderful hotel and will definitely be returning again. The hotel is in the quieter La Paz area away from the hustle and bustle of the main resort. Everything here is of the highest standard. Rooms are spacious, comfortable and spotlessly clean. Restaurant serves a wide choice of delicious food, with...

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Helpful?
Thank Mabs172
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel. Thanks for the positive comments about our wonderful staff. Thanks also for the good comments about our highest standard hotel, sapcious, comfortable and clean rooms and delicious food. These are great comments which help us to continue growing and providing our customers with holiday as their...

Poole, United Kingdom
Reviewed 1 week ago via mobile

This is our second stay at the excellent Riu Garoé Hotel in the upmarket La Paz area of Puerto de la Cruz. As last time we thoroughly enjoyed our stay. The rooms are very pleasant, clean and well equipped, and the breakfast and dinner buffets are very good with a large variety of foods to suit all on offer. The...

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Helpful?
Thank 797LesleyCG
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank once again for your fabulous comments about our pleasant and efficient staff and for have perceived our good job and have seen great interest to satisfy our customers. Comments like pleasant, clean and well equipped rooms, are great comments which help...

Cottingham, United Kingdom
Reviewed 2 weeks ago via mobile

Still at the Riu Garoe until Friday but have to say the standard still remains the same. High Class. Stayed her twice before and are never disappointed. Attentive staff,beautiful rooms,good food,fab gardens and pool area, great management by Luis Hernandez Garcia. Would highly recommend this hotel.

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3Thank Tony H
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent description about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our high class hotel, attentive staff, beautiful rooms and good food. These are great comments which help us to continue growing and providing our customers the best of us. Thanks for recommending the hotel Riu Garoé...

Reviewed 3 weeks ago via mobile

Wish we had stayed here for 2 weeks instead of going on the Thomson cruise. Lovely hotel great staff. Food buffet style plenty of choice. New years eve gala night food was fabulous. Highly recommend this hotel.

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4Thank Dawn L
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you so much for the excellent comments about Riu Garoé Hotel. Congratulations for your recent honeymoon. Thanks for the positive comments about our lovely hotel, great staff and good food. These are great comments which help us growing and providing our customers great vacations. If you need a soft mattress you can ask at reception. We are...

Lancashire
Reviewed 3 weeks ago

Riu Garoe (pronounced Garroway as in Kate Garroway!) is a beautifully planned, spacious, quiet hotel set back from a rather rough resort in Porto de la Cruz. Really glad we were staying here and not in the tired old hotels on the front. Came for three nights following a cruise, and had mainly cloudy days in January, but not cold....

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3Thank divalancashire
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments about our Riu Garoé Hotel. Thanks for the positive comments about our spacious, clean and quite hotel. These are great comments which help us to continue growing and providing our customers with holiday as their own. For next time, you can ask at the reception for your mattress topper to...

Axminster, United Kingdom
Reviewed 4 weeks ago via mobile

Upon arrival check in was easy, especially with a little drink we were given. Staff were very friendly and gave us all the information we could possibly need including maps, shuttle bus times and wifi codes. The hotel room was superb, quite large with a beautiful bathroom and spacious balcony with a table and two chairs. Everything was spotless. There...

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Helpful?
6Thank Jacqui H
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for your kind Comments. We are so glad to hear about your stay with us. It makes us very happy to receive such nice comments about our friendly, brillant and efficient staff, superb hotel, quite rooms and high standard food. We have shared you thank-you comments with all the staff. Please, do not hesitate...

Birmingham, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel is beautiful and placed in the North with shops and some restaurants with in walking distance. If you like a lye in past the normal day to day back home then forget it. Its very noisy from 7am onwards if not before. The walls are very thin and you can hear all that your neighbours are saying. The...

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3Thank webb77
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you so much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our beautiful and spotless hotel. These are great comments which help us growing and providing our customers great vacations. We take note about the noise in the rooms to improve our facilities in the next renovation. We are satisfied to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
* Located in the La Paz district in Puerto de la Cruz * 4-story building * Sauna, Squash, minigolf, children playground * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 Km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about Hotel Riu Garoe

Address: Calle Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: £81 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Garoe 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz
Hotel Style:
#1 On the Beach Hotel in Puerto de la Cruz
#1 Luxury Hotel in Puerto de la Cruz
#3 Family Hotel in Puerto de la Cruz
#3 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Garoe staff and other travellers.
61 questions
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Burnham-On-Sea, United Kingdom
Warminster, United Kingdom
Stoke-on-Trent, United Kingdom

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Questions? Get answers from Hotel Riu Garoe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a sunny room, pick one facing road we had 311.”
 of 5 bubbles kiwinorfolk, 23 Feb 2017 | Read review
“Top floor facing the sea gets no sun, but lovely quiet view.”
 of 5 bubbles PollyCase, 18 Feb 2017 | Read review
“High floors to avoid kitchen noise. Lifts. Rooms are large and clean and all have nice views.”
 of 5 bubbles divalancashire, 2 Feb 2017 | Read review
“All the rooms are different some look to the pool others to the sea”
 of 5 bubbles tcider, 8 Jan 2017 | Read review
“Higher floors facing the sea.”
 of 5 bubbles lilliangrepne, 4 Jan 2017 | Read review
5 of 5