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Hotasa Puerto Resort Canarife Palace

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212 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Reviewed 3 days ago NEWvia mobile

The canarife palace is immaculately clean , the food well presented the room was spacious and well kept ... The resort is lovely and the hotel very conveniently placed .. although the beds are like wooden boards .. .however .. The reception staff hardly spoke any English, were very ignorant and bad mannered and extremely unhelpful , we arrived exhausted...

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Thank Lynn F
Reviewed 13 October 2016 via mobile

It was one week trip with my love. Only thing what was negative is the internet. You can not have free internet in the room and at the lobby is really basic internet. But because of that also it was good advantage not hanging all the time on the internet. Setting up the hot water is tricky but after a...

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Thank botondd2016
Coventry, United Kingdom
Reviewed 6 October 2016 via mobile

Visited this hotel as it was recommended by a holiday company. From the start it was a disaster,the room with a sea view well where was the sea view?? There isn't one. Rooms outdated and smell musky,stains on carpets,mini fridge needed cleaning out before we could use it. All inclusive food was always cold no matter what time of day...

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Thank sarahjane0608
Coventry, United Kingdom
Reviewed 11 August 2016

Just came back this week from the Canarife hotel. First impressions was that it looked like a decent hotel from the outside, but once you go in, the lobby and the reception area are both a bit outdated. The staff are all friendly and it's very quick and easy to check in. First impression of the room was nice, big...

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Thank immycov
Reviewed 21 April 2016 via mobile

First holiday abroad, website/pictures looked really good but not all as it seems. I wouldn't say it is a 4 star hotel. The weather wasn't very good after 2pm it would go cloudy. So had to get out & about early to catch the sun. Last few days it rained, rained, rained & I had to go buy an umbrella...

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Thank Amanda M
Vilnius, Lithuania
Reviewed 16 April 2016 via mobile

I really liked canaries palace like my kid ahead so much activities on Easter but there are a few things that you should know tip one the wifi is only in the reception and if you want wifi you need to buy it and only one person can be connected at the same time tip two ask if the room...

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Thank triprecomender1290
Reviewed 4 April 2016 via mobile

Stayed at this hotel last month with my partner and our two children. We certainly won't be returning to this hotel or the resort it's self again. Definitely is not a child friendly place at all! Staff were miserable and unhelpful. People staying at this hotel were either german or old and both as equally miserable and rude as each...

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Thank Kayleigh D
Reviewed 25 March 2016 via mobile

No, this place was not great but it all boils down to how hotels are rated. This is supposed to be a 4-star hotel, and yes there was a safety box in one of the closets and a well hidden refrigerator in one of the cupboards, but there was also ants in the bathroom and the food is hardly edible...

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Thank Martin N
Edinburgh, United Kingdom
Reviewed 6 February 2016

Had a great stay here last week would recommend it to anyone , all inclusive was well worth it , pools where freezing but when you plucked up the courage to go in it was worth it , great weather for the whole seven days

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Thank stephen h
Inverness
Reviewed 30 January 2016

Myself and my Daughter have just returned from an eleven night all inclusive stay at the Canarife palace and it was our best January holiday yet, We go away every year at this time and this was so chilled and everything we needed to hand the all inclusive was great just help yourself through the day by the pool so...

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Thank Chizcouple

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Hotasa Puerto Resort Canarife Palace

Address: Calle Acevino 10, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: £42 - £102 (Based on Average Rates for a Standard Room)
Number of rooms: 210
Reservation Options:
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Also Known As:
Hotasa Puerto Resort Canarife Palace Hotel Puerto De La Cruz
Hotasa Puerto Hotel Canarife Palace
Hotasa Puerto Resort Canarife Palace Tenerife/Puerto De La Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotasa Puerto Resort Canarife Palace staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hotasa Puerto Resort Canarife Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Here's a tip, book another hotel!”
 of 5 bubbles immycov, 11 Aug 2016 | Read review
“High sea view”
 of 5 bubbles stephenh832, 6 Feb 2016 | Read review
“pool view second or third floor.”
 of 5 bubbles Chizcouple, 30 Jan 2016 | Read review
“Avoid rooms on the 1st floor over the bar, we were room 138”
 of 5 bubbles 275annabelleh, 3 Jan 2016 | Read review
“There is a little choice to get a room with a nice view. Avoid first two floor, because you can get a room with a wall view like I got.”
 of 5 bubbles hubss, 11 Jan 2015 | Read review
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