We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Diamante Suites

    Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife, Spain
    Save
    Savings alert: 22% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$86
          US$73
          US$86
          US$73
          US$86
          Traveller (335)
          Room & Suite (245)
          Dining (67)
          Gran Hotel Turquesa Playa
          1,045 reviews
          #20 of 80 hotels in Puerto de la Cruz
           
          Hotel Puerto de la Cruz
          969 reviews
          #17 of 80 hotels in Puerto de la Cruz
           
          diverhotel Tenerife Spa & Garden
          1,088 reviews
          #27 of 80 hotels in Puerto de la Cruz
           
          Hotel Las Aguilas
          959 reviews
          #8 of 80 hotels in Puerto de la Cruz
           
          Overview
          • Excellent27%
          • Very good34%
          • Average25%
          • Poor7%
          • Terrible7%
          Travellers talk about
          Free Internet
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Wheelchair access
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Gran Hotel Turquesa Playa
          1,045 reviews
          #20 of 80 hotels in Puerto de la Cruz
           
          Hotel Puerto de la Cruz
          969 reviews
          #17 of 80 hotels in Puerto de la Cruz
           
          diverhotel Tenerife Spa & Garden
          1,088 reviews
          #27 of 80 hotels in Puerto de la Cruz
           
          Hotel Las Aguilas
          959 reviews
          #8 of 80 hotels in Puerto de la Cruz
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$73.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto de la Cruz hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "06ccbf88ceb14d9db1b29f64cc7db3f8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":529062,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[54228750],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":73,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"06ccbf88ceb14d9db1b29f64cc7db3f8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":86,"lowestMetaPrice":73,"additionalPartner":false,"highestMetaPriceDisplay":86,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":86,"lowestMetaPrice":73,"highestMetaPriceDisplay":86,"hotelName":"Hotel Diamante Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA2Y2NiZjg4Y2ViMTRkOWRiMWIyOWY2NGNjN2RiM2Y4IiwiQUlLIjoiODYxYWZmNjU4ZjAyNGUxNmEzZDM0YTM4MDA3ZDQzNGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$73", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34314888":"Expedia","54228750":"TravelocityEWS","78897686":"OrbitzEWS","35081618":"BookingCom","79450107":"CheapTicketsEWS","109259496":"HotelsCom2IB","65704551":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (522)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 134 reviews

          Reviewed 2 weeks ago via mobile

          Very disappointing stay. I've given one star review as there is no option for zero. Lovely room but that's the only positive. Not a single cup, plate or item of cutlery in sight. No kettle. The all inclusive option was very poor. Breakfast was ok...More

          Thank gentleb77
          Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 2 weeks ago

          Dear guest. We regret your disappointment. But in no case do we have detailed that our rooms include a kettle, as well as crockery. Regarding the staff, we apologize if we have not been able to assist you with any request or demand. And, of...More

          Reviewed 3 weeks ago

          We had great week here in September. The staff were friendly and couldn't do enough for us. You could cater for every possible diet from the breakfasts on offer - and the lady cooking pancakes was awesome to watch! The rooms were large and clean....More

          Thank A4297YPsam
          Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 3 weeks ago

          Dear guests. Thanks for your recommendation. We are glad that you had such a nice and pleasant stay in our hotel. Obviously, we will take note of your comments, for future improvements. Kind regards, and keep well.

          Reviewed 29 April 2017

          There are alot of mismatch reviews on here regarding this hotel which I dont think do it any justice. The hotel was great and good location for perfect views! Staff were all welcoming and friendly, The resturant staff were really nice and took a liking...More

          Thank dannymagix190726
          Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 1 May 2017

          Dear guest. We will take your comments in consideration. Thanks for sharing your opinion, and we also hope to welcome you back soon again. Kind regards.

          Reviewed 24 April 2017 via mobile

          Best things..Ok the best bit is the hotel suited so much my family..the kids swimming pool was perfect for us..the animation team especially Ana are perfect..Ana was so nice and friendly with us and our kids..Thankyou to the restaurant staff us well,for looking after us..very...More

          1  Thank Leonard B
          Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 26 April 2017

          Dear guest. We appreciate you opinion, wether positive or negative, it helps us to analyze in which services we have to improve. Thanks for sharing it with us. Kind regards.

          Reviewed 17 April 2017

          Great sized rooms, spotless pool, majority of the staff really pleasant and helpful. Great views of the volcano and a good walk into the town as long as you can cope with steep hills. Food great variety and certainly something for everyone, however, often overcooked...More

          1  Thank ClavertonBelle
          Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 18 April 2017

          Dear guest. We apologize for this incident, and we hope you have been able to solve the problem with your tooth. However, we will send your comments to the management in order to analyze what happened. Our most sincere apologies again in the name of...More

          Gran Hotel Turquesa Playa
          1,045 reviews
          #20 of 80 hotels in Puerto de la Cruz
           
          Hotel Puerto de la Cruz
          969 reviews
          #17 of 80 hotels in Puerto de la Cruz
           
          diverhotel Tenerife Spa & Garden
          1,088 reviews
          #27 of 80 hotels in Puerto de la Cruz
           
          Hotel Las Aguilas
          959 reviews
          #8 of 80 hotels in Puerto de la Cruz
           
          About
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Pool
          • Bar/Lounge
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Pool
          • Bar/Lounge
          Details
          • Price range
          • US$68 - US$123 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #16 Luxury Hotel in Puerto de la Cruz
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 174
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Expedia, Cancelon, Orbitz, Priceline, Travelocity, Hotel.de, TripOnline SA, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Hotel Diamante Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Spain >
          • Canary Islands >
          • Tenerife >
          • Puerto de la Cruz
          • Also Known As
          • Hotel Diamante Puerto De La Cruz ,
          • Hotel Diamante Suites Tenerife/Puerto De La Cruz
          Add Photo Photos
          Traveller (335)
          Room & Suite (245)
          Dining (67)
          Pool & Beach (45)
          Hotel & Grounds (207)
          Bathroom (14)
          Family and Play Areas (6)
          Business Centre & Event Rooms (3)
          Nearby
          Villa Rosalva
          55 reviews
          .24 miles away
           
          Gran Hotel Turquesa Playa
          1,045 reviews
          .11 miles away
           
          Apartamentos Bahia Playa
          81 reviews
          .17 miles away
           
          Be Live Adults Only Tenerife
          1,875 reviews
          .23 miles away
           
          Nearby Restaurants
          Terraza del Mar
          165 reviews
          .25 miles away
          Andana Beach Club
          91 reviews
          .24 miles away
          Petit Los Angeles
          51 reviews
          .15 miles away
          Restaurante Casa Julian
          55 reviews
          .33 miles away
          Nearby Attractions
          Loro Parque
          19,512 reviews
          .37 miles away
          Playa Jardin
          1,729 reviews
          .23 miles away
          Puerto Street Art
          64 reviews
          .68 miles away
          Castillo de San Felipe
          191 reviews
          .38 miles away
          Questions & AnswersAsk a question
          Simona Z
          Hi all, when the breakfast time is? I am planning some trips now and it would help me to know the time when breakfast starts:-) thanks a lot in advance! Sima
          18 June 2017|
          Answer
          Response from Ramon V | Property representative |
          Good afternoon. The breakfast is between 07:00 and 10:00 hrs. But there is also the option to have a limited breakfast from 04:00 in the morning ( previous request at reception ). Best regards.
          0
          Votes
          Google Translation
          Camille M
          Does anyone know if the junior suite all inclusive rooms have a kettle please? Also how much is a taxi from the south airport to the hotel?
          24 April 2017|
          Answer Show all 5 answers
          Response from chrispenney2014 | Reviewed this property |
          Just ask at Reception for a kettle, cups and saucers. (They also have oil-filled radiators if there's an unseasonal cold snap!) A taxi from TFS is up to 100€ Many people buy a BONO VIA pre-pay bus card at the Airport and... More
          1
          Vote
          Cassie E
          Hi is there a snack bar for all inclusive guests? As I'm pregnant and at the moment can't stand food until 11am so would struggle to eat breakfast in the morning and then won't be ready for lunch at a normal time! This is our honeymoon and rather than being excited I'm rather nervous regarding the food situation!!
          23 March 2017|
          Answer Show all 5 answers
          Response from lesleycarroll2 | Reviewed this property |
          I was there Nov 2016 and I noticed that there were snacks available all day at the pool bar. It looked like sandwiches and fries etc. I never tried anything because I always had breakfast and was never hungry till teatime... More
          1
          Vote
          Room Tips
          "The reception staff are amazing and will help with any issues, if they possibly can"
          Read review
          "floors 6 and up offer good views."
          Read review
          "Choose Rooms on the "road" side, floors 6,7,8 or 9. Some traffic noise, but sunnier and warmer..."
          Read review
          "Floor 4 had direct access to the pool.... but not great views from this floor..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing