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Hotel Horizonte

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Hotel Horizonte
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143 Reviews from our TripAdvisor Community

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Showing 29: English reviews
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Woking, United Kingdom
Reviewed 4 days ago NEW

Although the hotel has no food or drink, there is a lovely little bakery just around the corner where I had breakfast each day for just 3 Euros. The location is perfect - down a quiet street yet only minutes from the harbour, all the shops, bars and restaurants. The staff were great and spoke good English too.

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Helpful?
Thank A8223XUangelar
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear guest. Thank you so much for your excellent comment. We are really glad to know that everything was so right during your stay. We remember you that here, at the Reception we have some vending machines, with coffee, water, and some snacks. We hope to see you again, kind regards.

Reviewed 1 week ago via mobile

The hotel is cheap, and it is located centrally in Santa Cruz. That's about the only two positive things about this hotel. It is located in a back alley. The rooms were not very dirty, but not clean either. The bathroom was in a terrible condition with big cracks in the bath tub and broken tiles and a shower with...

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Helpful?
Thank Tore S
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear Tore, Indeed our Hotel is a simple establishment of the Historical Center of Santa Cruz de Tenerife Capital of the Island. We are the most economic of the City so for people with high expectations it is advisable to choose a Hotel of superior category and price. For a modest and economical hotel it is very difficult to meet...

Reviewed 1 week ago

The staff were very helpful and spoke good English. The room had 2 single beds, a fridge, a TV and ample storage. Great location with a fabulous bakery around the corner for a cheap breakfast. The hotel has no food on offer at all though and the walls are very thin.

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Helpful?
1Thank angelarI5821JA
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear Angela. Thank you so much for your excellent comment. We are glad to know that everything was right during your stay. Hope to see you soon!

Milton Keynes, United Kingdom
Reviewed 2 weeks ago

The hotel was good in overall, rooms were tidy, close to Plaza de Espana and local old town and restaurants. Motorbike parking in front of the hotel, good for me as I was traveling on motorbike. Staff was friendly and helpful, gave us the map and showed where to go and where to eat something. Main problem was water in...

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Helpful?
Thank Maciej R
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear Maciej. Thank you for your value abour your stay with us. We are really sorry to hear from you the problem with the water. We are fixing the problem. Kind regards.

London
Reviewed 4 weeks ago

Spent an enjoyable week here. Sullivan was my favourite receptionist being considerate, funny, knowledgeable & he spoke English well though he didn't think so! All staff were engaging & cheerful. My room was large & though the water pressure varied (best to shower early & at times when demand is less) Just off one of the many squares, it was...

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Helpful?
Thank LondonMumtaz
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear Customer. We are proud that you had a good stay at the Hotel. We appreciate your comment and rating. And we hope to see you soon!

Amsterdam, The Netherlands
Reviewed 3 December 2016

The hotel is situated in the the centre of town, but in a quiet street, so convenient for the very appealing evening walk and diner/drinks. The presence of a small fridge in the room is very useful. Also the staff was helpful and kind. The room was nice too, although there were some small maintenance issues. So far the average...

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Helpful?
Thank Pieter O
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear Customer: We appreciate your positive words and regret the inconvenience. Our Reception is open 24 hours a day, so we ask that the next time other customers make a fuss, let us know so our night receptionist can tell them something. We are glad to know that our staff and location were to your liking. Regards.

Krakow, Poland
Reviewed 26 November 2016

My family and I have stayed in the Horizonte hotel for few nights during our vacation in November 2016. We have chosen this hotel for the ratio of the price, ranking on booking and kids friendly policy. During our stay all the staff was friendly and very helpful (helped a lot with navigation in the city :) ). Rooms were...

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Helpful?
Thank Vladimir K
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear: Thank you very much for your excellent comment about Hotel Horizonte. We apologize for the water pressure issue, as you well explained, when the hotel is full, at rush hour, it's possible a bit less pressure, but weare taking steps to fix the problem. We look forward to seeing you and your family again in the future. Kind regards!

Tenerife, Spain
Reviewed 15 November 2016

This hotel is cheap, it is clean and the staff are friendly other than that it was definitely a one star hotel. It was down a back street full of dustbins, the only good side to that it was in the centre of the old town which is what we wanted. The hotel is very basic, vending machine in reception...

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Helpful?
Thank sammy186262
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear Guest, Thank you for taking the time to evaluate our establishment and for the positive aspects you say in your comment. Indeed, we are the cheapest hotel in the city of Santa Cruz de Tenerife, and we are located in the center of the city. We apologize if some people aren't respawning with the rest of the others and...

Leicester, United Kingdom
Reviewed 25 September 2016

I wanted to visit Santa Cruz for a couple of days whilst staying on the Island and this place is pretty bang central to it all. The friendly guy on the desk was very helpful and tried to help with parking of my rental car... be warned, parking on the street is free but hard to find. I parked at...

Review collected in partnership with BudgetPlaces
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Helpful?
Thank Onceayear_10
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear guest. Thank you so much for your review. We are glad to know that our location and cleaning were nice for you. About the parking, we have some parking lots in a near parking, and the price is more economical (only 8€ per day). Concerning the shower, we are sorry for the inconveniences, we are trying to fix all...

Reviewed 3 August 2016 via mobile

Clean and big rooms. Wifi works great in our room and we got mini fridge. Staff are friendly. Location is near center and the sea (less than 10min). A lot of clothing shops nearbay. No air condition and toilet door can not close or lock.

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Helpful?
1Thank Jan H
Horizonte H, Director de Recepción at Hotel Horizonte, responded to this review

Dear Jan. Thank you so much for your comment. We are glad to know that everything was good during your stay with us. About the air condition, we are a 1 star hotel, but we hace fans in all the rooms. Regards!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
Official Description (provided by the hotel)
Renovated in 2012, the new Horizonte Hotel offers 46 comfortable rooms, 2 meeting and event rooms, 24 hours reception, free Wi-Fi and private parking upon request in order to ensure that our guests have a pleasant stay. Special prices for groups and stays longer than 10 days. We are situated on a quiet street in the Centre of Santa Cruz de Tenerife, just 100 meters away from Plaza del Principe and a few minutes from Castillo street, Plaza de la Candelaria and the Harbour of Santa Cruz. Las Teresitas Beach is 10 minutes away, Tenerife North Airport 15 minutes by car and Tenerife South Airport is 40 minutes away.Great location for visiting all the natural charms of Tenerife and enjoy the climate in Canary Islands considered one of the world's best. ... more   less 

Additional Information about Hotel Horizonte

Address: Calle Santa Rosa de Lima 11, 38002 Santa Cruz de Tenerife, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range: £28 - £44 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hotel Horizonte 1*
Number of rooms: 46
Reservation Options:
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Also Known As:
Hotel Horizonte Tenerife/Santa Cruz De Tenerife
Hotel Style:
#1 Best Value Hotel in Santa Cruz de Tenerife
#3 Business Hotel in Santa Cruz de Tenerife
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Questions & Answers

Questions? Get answers from Hotel Horizonte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to have a room at the end of the corridor.”
 of 5 bubbles angelarI5821JA, 14 Feb 2017 | Read review
“4th floor was quiet & the lift is not noisy nor used constantly.”
 of 5 bubbles LondonMumtaz, 25 Jan 2017 | Read review
“No views, back streets around the hotel.”
 of 5 bubbles sammy186262, 15 Nov 2016 | Read review
“There is a lift up to the rooms but I am not sure it would not accommodate a disability buggy or similar as was very compact...just for info....you may wish to enquire first.”
 of 5 bubbles Onceayear_10, 25 Sep 2016 | Read review
“he higher you are the better - more sun and views :)”
 of 5 bubbles Vitproch, 2 May 2016 | Read review
5 of 5