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NH Collection Palacio de Burgos

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Traveller (831)
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Panoramas (13)
Room & Suite (439)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
Hotel links
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Special Offer:GET UP TO 25% OFF!
Hotel deals
2,030Reviews
1,163Photos
21Q+A
74Room tips
Traveller rating
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Popular mentions
The hotel is in a great location to visit the centre of the town. The rooms are good and clean. The restaurant is good for dinner and was very quiet during our stay. The breakfast is outstanding! The service was hospitable and helpful. Parking was easy and plentiful.
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Response from Alfonso R, Director General at NH Collection Palacio de Burgos
Responded 31 Jan 2019
Dear Bono56, I want to thank you for your feedback in Tripadvisor and by the time you've spent on it. I really appreciate the comments, that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers. I assure you that commentes like yours provides with the esteem to continue in our daily effort. Thank you for your help. Yours Sincerely. Alfonso Ruiz
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This is an excellent hotel in a perfect location just across the street from the cathedral. This is the second time we stayed there and wholeheartedly recommend it to others! The service is friendly and efficient and the rooms gorgeous for the price! Well done NH
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Review collected in partnership with NH Hotels
Response from Alfonso R, Director General at NH Collection Palacio de Burgos
Responded 14 Jan 2019
Dear Sandra O, Many thanks for your five star review, we really appreciate your loyalty and sharing your recent experience of our hotel. Your comments have been displayed on our team noticeboard for everyone to enjoy and we look forward to welcoming you back on many more occasions. Kind regards. Alfonso Ruiz General Manager
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Very nice comfortable room, we were lucky to get a parking space about 50 meters away. Nothing else to add as we did not use any of the hotel facilities.Apparently hotel parking is expensive. I think the receptionist was coming to the end of her shift.
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Response from Alfonso R, Director General at NH Collection Palacio de Burgos
Responded 21 Dec 2018
Dear Paul H, Thank you so very much for taking the time to share your experience of The NH Collection Palacio de Burgos on Tripadvisor. It was an enormous pleasure to have you staying with us for this occasion and I am thrilled to read of what an enjoyable and memorable stay you had. The NH Collection Palacio de Burgos is rather a special place and it always feels like such an achievement when this is recognised by our visitors. I very much hope to have the pleasure to welcome you back to your new Burgos home in the near future. Warm regards, Alfonso Ruiz
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I stayed here for two nights and the stay was all pleasure: 500 y.o. impressive building with big inner court for dining and special occasions (I saw wedding), spacious room with all necessary amenities, good breakfast with extremely friendly ladies serving you, small but
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Response from Alfonso R, Director General at NH Collection Palacio de Burgos
Responded 31 Oct 2018
Dear Albert T, Thank you for choosing NH Collection Palacio de Burgos and for sharing your experience with us. We hare very happy to read that our staff made you feel welcome! Our Guests' happiness is for us the most important thing, so we're honored to receive your compliments. Looking forward to have you back soon Best Regards, Alfonso Ruiz
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Lovely, spacious room and good facilities including tea/coffee making facilities in the room (unusual for this part of the world) Great shower. Ideal location for visiting the cathedral and centre of Burgos - only a few minutes walk over the river. Great stay.
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Response from Alfonso R, Director General at NH Collection Palacio de Burgos
Responded 11 Oct 2018
Dear Steve L, Thanks for your post. I was pleased that you enjoyed your stay with us and will definitely return. Our friendly team and I look forward to welcoming you back soon. Kind regards, Alfonso Ruiz GM
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Professional photo exclusively commissioned by TripAdvisorNH Collection Palacio de Burgos
The Standard at the NH Collection Palacio de Burgos
Professional photo exclusively commissioned by TripAdvisorNH Collection Palacio de Burgos
The Suite at the NH Collection Palacio de Burgos
Professional photo exclusively commissioned by TripAdvisorNH Collection Palacio de Burgos
The Suite at the NH Collection Palacio de Burgos
Professional photo exclusively commissioned by TripAdvisorNH Collection Palacio de Burgos
The Premium at the NH Collection Palacio de Burgos
Professional photo exclusively commissioned by TripAdvisorNH Collection Palacio de Burgos
The Junior Suite at the NH Collection Palacio de Burgos
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The hotel is very close to the train station. Take a Uber as they are cheaper and everywhere. Maybe ten minutes with all the one way streets in the center of Burgos. Great historic place check my review and don’t forever their incredible breakfast. Hope this helps and follow me.
1 vote
Is there parking at this hotel?
Yes, they have parking in an underground car park for which they charge €18.00 per day. The hotel can be difficult to find as many of the streets surrounding it are one way. I would not have found it without my GPS.
1 vote
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Is there parking at this hotel?
Hi mate, yes it’s underneath the hotel but it’s tight down there as it is an old convent. Beautiful hotel and the old cloisters etc can be walked round it’s amazing! Had to both get out of our car and push it back in to the space as no room to open the doors once it was in the parking place but you may be lucky and get a bigger one, there is some! Enjoy, lovely place! Cheers Phil
1 vote
Is there parking at this hotel?
Yes but space is limited and you need to chevk in first before you can access it
1 vote
Will the hotel store/hold luggage after check out?
Yes it did for us, enjoy it is a fantastic place
0 votes
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"Try to get a room in the top floors with a view to the Cathedral."
"Worth paying extra for a front room with a view"
"Get bed and breakfast!"
"If you want the cathedral view, it costs extra."
"Choose superior room or above if you want a bit of space."
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PRICE RANGE
US$88 - US$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh palacio de la merced hotel burgosnh hotels burgosnh hotel burgos
FORMERLY KNOWN AS
NH Palacio de la Merced
LOCATION
SpainCastile and LeonProvince of BurgosBurgos
NUMBER OF ROOMS
110
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