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Sercotel Las Torres

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Traveller (98)
Room & Suite (42)
Dining (5)
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Overview
  • Excellent21%
  • Very good42%
  • Average27%
  • Poor3%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Concierge
Wheelchair access
Dry Cleaning
3 Star Hotel
All hotel details
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Reviews (234)
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7
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Show reviews that mention
All reviewsnice toiletriesexcellent breakfastthe main squarefresh fruitplaza mayorcentral locationexcellent locationone nightagreementnoisebalconyparking
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1 - 5 of 29 reviews
Reviewed 1 week ago

We booked on Hotels.com BECAUSE of the location, and paid a premium for what we thought of a large room. The location was great, but the room was tiny. If one of us was getting dressed, the other had to crouch on the bed to...More

Thank Kathy S
Reviewed 3 weeks ago

The hotel has the best possible location for sightseeing around the old town, being situated just off the Plaza Mayor. We had a room on the side facing a smaller square in Concejo, which is a busy exit from the main square. However, the double...More

Thank Nigel T
Reviewed 5 weeks ago via mobile

The location and breakfast is great. I just don't think the management knows what business they have. A small issue caused me a great concerned and upset. Advice to management: listen better, and never upset the clients for minor the issue is. It can become...More

1  Thank Pedro F
Response from Rocío V, Director General at Sercotel Las TorresResponded 4 weeks ago

Dear pedro, There is nothing that worries me more than the satisfaction of our guests, so I invite you to contact me and explain what your problem was. I apologize in advance for any failures we may have made, and I offer my undivided attention...More

Reviewed 10 April 2018 via mobile

The hotel is located inside the “Plaza Mayor” in Salamanca, one the most beautiful places there! Price is very reasonable. The staff goes way beyond what’s expected to make you feel welcomed and are always willing to help you. I couldn’t find my adapter to...More

Thank Milidf
Response from Rocío V, Director General at Sercotel Las TorresResponded 4 weeks ago

Dear guest, Thank you very much for evaluating and commenting your stay at Sercotel Las Torres. We are glad you had a perfect experience at our hotel. We work every day because all our guests enjoy fully, we are glad we got it in your...More

Reviewed 31 January 2018 via mobile

Great location in centre of Salamanca, clean, tidy rooms, and great value for money at €40 a night. Only downside was the amount of noise from the busy street outside! Helpful and attentive staff, and nice toiletries and other touches in the roomsMore

1  Thank MaryBarryJackson
Response from Rocío V, Director General at Sercotel Las TorresResponded 2 February 2018

Dear guest, It is a pleasure to know that you have had a positive experience in our establishment. Every day we strive to achieve this effect in all our guests. We thank you for letting us know your opinion, and we hope you will come...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$56 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$56 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (98)
Room & Suite (42)
Dining (5)
Questions & Answers
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Christine R
26 March 2017|
AnswerShow all 3 answers
Response from Stephanie M | Reviewed this property |
There is a parking garage a block away
0
Votes
adca55
14 January 2015|
AnswerShow all 5 answers
Response from Rocío V | Property representative |
Dear Sir, The hotel offers different types of rooms with the possibility of having a double bed or twin beds. The petit double rooms are the only always have double beds. Each client can indicate your preference, you will... More
0
Votes
Google Translation
Faraday2014
4 December 2014|
AnswerShow all 2 answers
Response from Ruben G | Property representative |
Dear guest, We are just in the Plaza Mayor. It is a pedestrian area so you can get the hotel by car only until 11.00 AM. . There are are many parkings around the area. The closest one is Parking Lemans in Plaza de los... More
0
Votes
Google Translation
Room Tips
"Central location with no space to get dressed"
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"Rooms with a view tend to have some light pollution from the night floodlights"
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"ask for room overlooking the Plaza"
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"Ask for a plaza view hotel, but be willing to have difficulty sleeping at night"
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