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Pol & Grace Hotel

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#63 of 521 Hotels in Barcelona
Certificate of Excellence
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1 room 2 adults 0 children
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Pol & Grace Hotel
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747 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Reviewed 2 days ago NEW

The hotel was great, all the staff was extremely friendly and helpful, we felt welcomed the minute we walked in. The room was also really nice, not huge but enough for three people and really bright and neat, stylish. The only thing I wasn't perfect was that my parent's backpacks(2 of them), were stolen right in the lobby :( we...

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Helpful?
Thank Amy C
Nottingham, United Kingdom
Reviewed 2 days ago NEW

Spent 4 days in Barcelona, staying at the Pol and Grace. What a lovely place! Helpful and friendly English speaking staff, lovely, spacious room with a safe, good quality breakfast and many extras such as library and hot drink facilities in reception . It is well located with respect to public transport and the Gracia area. The Sagrada Familia is...

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Helpful?
Thank minniethecat2017
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear minniethecat2017, Thanks for your fantastic comments: it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. Our neighborhood for this is ideal and next to the Gracia district, which is our favorite. We are at one minute from all the transports....

Mexico City, Mexico
Reviewed 3 days ago NEW

The best thing about this hotel is the staff. They are all really kind and helpfull. The hotel is a little far away from downtown but, there is a subway station around the corner from the hotel, and the subway is really safe and easy to use, so getting to the turistic spots wont be a problem. We forgot something...

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Helpful?
Thank MarisolCS
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

DearMarisolCS, Thanks you for your wonderful feedback about our Staff. Each of us bring our personality but always with the same message, make you feel like at home. When we have friends, we want to share our places, our passions, our habits so that you live the city, far from the beaten tourist trails. Our neighborhood for this is absolutely...

Addlestone, United Kingdom
Reviewed 3 days ago NEW

Hotel near to metro and buses. Breakfast good, rooms spacious and very clean. Facility for coffee and water in Reception area. Interesting decor. Near to shops and places to eat. Staff couldn't have been more helpful.

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Helpful?
Thank anneshaw132016
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Anneshaw132016, It was a pleasure helping and taking care of you. Thanks for your fantastic comments: it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. We are so happy that you´ve loved the Breakfast. We are working on it every...

Epping, United Kingdom
Reviewed 1 week ago

I would start on a positive note,we are pleased with the staff and hotel was very clean I would call it a bed and breakfast but not four stars our room was lovely to look at but our sink had a crack, the window didn't shut and the right side of the bed was extremely noisy! I have read reviews...

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Helpful?
2Thank kathleenbooth
Julian D, Hosptality Manager at Pol & Grace Hotel, responded to this review

Dear Kathleenbooth, First of all sorry for all these problems! Thank you for sharing this will help us to improve. I take note of each and I meet with the corresponding departments. Next time you notice the concern right away and you are moved directly from your room. Your comfort and your rest are our priorities. You have seen that...

Whiteley, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for a couple of nights and we're made to feel very welcome by the friendly and helpful staff there. The rooms were very comfortable and clean with a large ensuite. Breakfast was a self service buffet style with a good selection of food. It was a few minutes walk to the metro station which proved helpful as...

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Helpful?
Thank Elaine S
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Elaine S, Thanks for your amazing words! Our staff is the base of the experience. Always attentive to your requests and especially to show you the real Barcelona. We care a lot our House so that you feel like in yours! All the details matter! Starting with the apples of welcome, the water bottle, the lobby and its free...

Reviewed 1 week ago

As a first time visitor of Barcelona, I didn't expect that the hotel I booked with my holiday package was very modern; taken away those standing reception area and added a very cool, laid back check in process. There was a free unlimited tea and coffee offering in the lobby for guests, which you can enjoy on their seating area....

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Helpful?
Thank Dean Justin R
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Andy, What a pleasure to read you and we love the title of your review:" Chic and Cool!" It is true that our staff is the basis of the experience. Everything begins between us and then we share it with you! We are great enthusiasts in the sense of the term and especially very good friends. As with friends...

Reviewed 2 weeks ago via mobile

Gentle and professional staff always ready to help you out in every situation. The room is lightfull , cleaned and warm like your home. The breakfast was very delicious full off fresh food. I can recomand at everyone this amazing and beautiful hotel situated close to the train that takes you to the center in 5 minutes. Thanks to all...

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Helpful?
Thank Elisa Z
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Ciao Andrea & Elisa, We remember you perfectly, it was a pleasure helping and taking care of you. Thanks for your fantastic comments: we love "warm like your home", it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. Our neighborhood for...

Beaulieu, England, United Kingdom
Reviewed 2 weeks ago

What a lovely little place, Very nice decor, nice size room with huge bed. The staff are wonderful, very helpful, and great at recommending were to go, We would have missed out on great places if they hadn't told us. At a weekend the surrounding roads are very quiet, and very little road noise. Very near the metro station, so...

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Helpful?
Thank Gilly J
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Hi Gilly J, Thanks so much for your wonderful words, they go straight into our Heart! It´s true that our Staff is our Best value to make you feel as at home with Friends. When you have Friends at Home you want to make them feel comfortable and attend them if they have any issue or questions! It´s a pleasure...

Reviewed 2 weeks ago via mobile

Lovely hotel in a great area, friendly staff who just want you to enjoy your stay. Before we arrived I asked for a room on the 1st floor as my hubby does not do lifts and, this was ready for us when we arrived a bit earlier than check in. They must have been advised by B. A that it...

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Helpful?
Thank Caroline B
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Caroline B, What a pleasure reading yours comments! This is exactly what we want you to experience. Surprises and presents are part of the Experience, we have always a lot of good ideas! When we have friends,we want them to make it easy, so we take care of everything! With our Friends we share our places, our passions, our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Pol & Grace Hotel is a lot more than a 4-star hotel in Barcelona. It’s our dream. We’re a young couple who decided to give this business their name, wishing to give guests the feeling of being at home. A home that has a life of its own, because it reflects our passions. A home filled with Barcelona, its traditions and customs, literature, music and art. A home for our friends, and, as is always the case when welcoming friends and acquaintances, we treat them with care and attention, and offer them the best we have, our smile. We would like you to have a good time and go out and discover Barcelona inch by inch, neighborhood to neighborhood to find the most secretive spots, the most beautiful places, our festivals, traditions, culture and art which all makes us different. If you’d like to discover Barcelona and be a part of this unique experience, we’d be happy to welcome you at Pol & Grace Hotel! #polgracestories ... more   less 

Additional Information about Pol & Grace Hotel

Address: Carrer Guillermo Tell, 49, 08006 Barcelona, Spain (Formerly Hotel Guillermo Tell)
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range: £63 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pol & Grace Hotel 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Guillermo Tell Hotel
Guillermo Tell Barcelona
Pol & Grace Hotel Barcelona, Catalonia
Hotel Style:
#52 Luxury Hotel in Barcelona
#62 Family Hotel in Barcelona
#73 Business Hotel in Barcelona
#75 Romantic Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Pol & Grace Hotel staff and other travellers.
27 questions
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1 month ago
Pen-y-cae, United Kingdom
1 month ago

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Questions? Get answers from Pol & Grace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please ask as the front is very busy and noisy”
 of 5 bubbles kathleenbooth, 12 Feb 2017 | Read review
“Request a room away from the lifts”
 of 5 bubbles deanjustinr, 8 Feb 2017 | Read review
“Third floor was quiet”
 of 5 bubbles 110venlas, 23 Jan 2017 | Read review
“Just ask! But the Hotel is off a street leading to the main road, therefore its quiet anyway”
  • View from staircase
 of 5 bubbles Sodeep, 18 Jan 2017 | Read review
“Single room is tiny but comfortable. So if you are looking for more comfort take room higher class.”
 of 5 bubbles HooliganHugo, 8 Jan 2017 | Read review
5 of 5