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Pol & Grace Hotel

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#67 of 521 Hotels in Barcelona
Certificate of Excellence
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1 room 2 adults 0 children
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Pol & Grace Hotel
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787 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Sheffield, United Kingdom
Reviewed 19 February 2017

Stayed here for two nights and it was perfect. The location is good, and just a minute away from the metro station. The room was lovely, clean, and spacious - the bed was huge! We will definitely be returning the next time we are in Barcelona.

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Helpful?
Thank Misha A
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Misha A, Thank you very much for your beautiful words! How good you were in your room! We take great care to make you feel at home. We are in a neighborhood very Barcelona that we love and next to all public transport. The T10 is the best way to get around the City. We hope to see you...

Reviewed 17 February 2017

The hotel was great, all the staff was extremely friendly and helpful, we felt welcomed the minute we walked in. The room was also really nice, not huge but enough for three people and really bright and neat, stylish. The only thing I wasn't perfect was that my parent's backpacks(2 of them), were stolen right in the lobby :( we...

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Helpful?
Thank Amy C
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear amy C, We really sorry for your stole that you have spoiled your lovely experience among us. As you have seen we are in a super secure area but there are always these unforeseen in big cities. Unfortunately these individuals are very well organized and it is complicated to control everything. It was a pleasure to help and advise...

Nottingham, United Kingdom
Reviewed 17 February 2017

Spent 4 days in Barcelona, staying at the Pol and Grace. What a lovely place! Helpful and friendly English speaking staff, lovely, spacious room with a safe, good quality breakfast and many extras such as library and hot drink facilities in reception . It is well located with respect to public transport and the Gracia area. The Sagrada Familia is...

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Helpful?
Thank minniethecat2017
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear minniethecat2017, Thanks for your fantastic comments: it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. Our neighborhood for this is ideal and next to the Gracia district, which is our favorite. We are at one minute from all the transports....

Mexico City, Mexico
Reviewed 16 February 2017

The best thing about this hotel is the staff. They are all really kind and helpfull. The hotel is a little far away from downtown but, there is a subway station around the corner from the hotel, and the subway is really safe and easy to use, so getting to the turistic spots wont be a problem. We forgot something...

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Helpful?
Thank MarisolCS
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

DearMarisolCS, Thanks you for your wonderful feedback about our Staff. Each of us bring our personality but always with the same message, make you feel like at home. When we have friends, we want to share our places, our passions, our habits so that you live the city, far from the beaten tourist trails. Our neighborhood for this is absolutely...

Addlestone, United Kingdom
Reviewed 16 February 2017

Hotel near to metro and buses. Breakfast good, rooms spacious and very clean. Facility for coffee and water in Reception area. Interesting decor. Near to shops and places to eat. Staff couldn't have been more helpful.

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Helpful?
Thank anneshaw132016
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Anneshaw132016, It was a pleasure helping and taking care of you. Thanks for your fantastic comments: it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. We are so happy that you´ve loved the Breakfast. We are working on it every...

Epping, United Kingdom
Reviewed 12 February 2017

I would start on a positive note,we are pleased with the staff and hotel was very clean I would call it a bed and breakfast but not four stars our room was lovely to look at but our sink had a crack, the window didn't shut and the right side of the bed was extremely noisy! I have read reviews...

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Helpful?
2Thank kathleenbooth
Julian D, Hosptality Manager at Pol & Grace Hotel, responded to this review

Dear Kathleenbooth, First of all sorry for all these problems! Thank you for sharing this will help us to improve. I take note of each and I meet with the corresponding departments. Next time you notice the concern right away and you are moved directly from your room. Your comfort and your rest are our priorities. You have seen that...

Whiteley, United Kingdom
Reviewed 12 February 2017 via mobile

We stayed here for a couple of nights and we're made to feel very welcome by the friendly and helpful staff there. The rooms were very comfortable and clean with a large ensuite. Breakfast was a self service buffet style with a good selection of food. It was a few minutes walk to the metro station which proved helpful as...

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Helpful?
Thank Elaine S
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Elaine S, Thanks for your amazing words! Our staff is the base of the experience. Always attentive to your requests and especially to show you the real Barcelona. We care a lot our House so that you feel like in yours! All the details matter! Starting with the apples of welcome, the water bottle, the lobby and its free...

Reviewed 8 February 2017

As a first time visitor of Barcelona, I didn't expect that the hotel I booked with my holiday package was very modern; taken away those standing reception area and added a very cool, laid back check in process. There was a free unlimited tea and coffee offering in the lobby for guests, which you can enjoy on their seating area....

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Helpful?
Thank Dean Justin R
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Andy, What a pleasure to read you and we love the title of your review:" Chic and Cool!" It is true that our staff is the basis of the experience. Everything begins between us and then we share it with you! We are great enthusiasts in the sense of the term and especially very good friends. As with friends...

Reviewed 4 February 2017 via mobile

Gentle and professional staff always ready to help you out in every situation. The room is lightfull , cleaned and warm like your home. The breakfast was very delicious full off fresh food. I can recomand at everyone this amazing and beautiful hotel situated close to the train that takes you to the center in 5 minutes. Thanks to all...

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Helpful?
Thank Elisa Z
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Ciao Andrea & Elisa, We remember you perfectly, it was a pleasure helping and taking care of you. Thanks for your fantastic comments: we love "warm like your home", it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. Our neighborhood for...

Beaulieu, England, United Kingdom
Reviewed 31 January 2017

What a lovely little place, Very nice decor, nice size room with huge bed. The staff are wonderful, very helpful, and great at recommending were to go, We would have missed out on great places if they hadn't told us. At a weekend the surrounding roads are very quiet, and very little road noise. Very near the metro station, so...

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Helpful?
Thank Gilly J
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Hi Gilly J, Thanks so much for your wonderful words, they go straight into our Heart! It´s true that our Staff is our Best value to make you feel as at home with Friends. When you have Friends at Home you want to make them feel comfortable and attend them if they have any issue or questions! It´s a pleasure...

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Amenities

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  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Pol & Grace Hotel staff and other travellers.
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Questions? Get answers from Pol & Grace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it's too hot, ask the staff for a fan.”
O153DGphilippem, 20 Mar 2017 | Read review
“My room was on the side of the hotel on the 3rd floor. A little noisy at times but you are in the centre of a city. Room was on the warm side so I had to keep the window open all night.”
AnneSpore, 20 Mar 2017 | Read review
“We stayed on the second floor with in an inner room so had no view but the room was quite.”
jerramk, 20 Mar 2017 | Read review
“Please ask as the front is very busy and noisy”
kathleenbooth, 12 Feb 2017 | Read review
“Request a room away from the lifts”
deanjustinr, 8 Feb 2017 | Read review
5 of 5