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Hotel Ceuta Puerta de Africa

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Hotel Ceuta Puerta de Africa
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341 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Rabat-Sale-Zemmour-Zaer Region, Morocco
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

It was the first time in Ceuta, At first sight , the location was perfect right in the city center and the taxi station is in front of the hotel. - The breakfast is not included with the price (medium/high price) - the room had a bad sound insulation. you could hear the TV from the room next door. -... More 

Helpful?
Thank MAHDI B
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 September 2016 via mobile

I enjoyed my short stay in there but I am gonna list some pros and cons: Pros: - Really nice location, right in the city center. - Should you need to go anywhere, the taxi station is right outside. - The room was simple but tidy and you have everything you need (Even if you forgot to being your toothbrush... More 

Helpful?
Thank Mohamed Reda B
Gorizia, Italy
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2016

I stayed in this Hotel for almost 1 month due to work reason and I've been really satisfied. The room was nice and the hotel staff was very kind and helpful. Some problems with wifi connection in the rooms far from the hall. The hotel is situated on the main road, really close to the center of Ceuta.

Helpful?
Thank floclax
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 July 2016 via mobile

The hotel has changed owner, but the quality is the same! Great hotel with good amenities and superb location! There is large choice for the breakfast buffet, although juice seemed not to be of fresh fruit. Don't miss having lunch at the main restaurant... You'll want to come back...

Helpful?
Thank KarimTH
New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 May 2016 via mobile

I've stayed at the tryp ceuta last year I was extremely satisfied. this year I made my travel plans late and discovered that it was sold out. The only Hotel I could find was another one up the street from the Tryp whose name I won't say. I went to the other hotel (the dump) which has a high star... More 

Helpful?
Thank travelinwoman2015
blangose, Director de Relaciones con Clientes at Hotel Ceuta Puerta de Africa, responded to this review
Google Translation

Estimado cliente: Nos gustaría darle las gracias por compartir su experiencia con nosotros en Tripadvisor. Es un placer saber que... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 February 2016 via mobile

The room is clean. No noisy. The staff are very nice. We are with a baby and they prepared a bed for her before we arrive and its very clean. At night it is hot in the room so for winter it ok. Clean and tidy. Only problem with lavabo there is a problem and all bathroom is always wet.... More 

Helpful?
Thank Ümran E
blangose, Director de Relaciones con Clientes at Hotel Ceuta Puerta de Africa, responded to this review
Google Translation

Estimad@ Ümran E. La satisfaccion de nuestros clientes es nuestra principal razon de ser y estamos encantados de haber podido... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2016

A hotel with everything a person needs to enjoy their vacation. Located in the city center, one can easily go shopping in the main streets of Ceuta without any problems. The staff is very welcoming and speak spanich, french and Arabic.

Helpful?
Thank Imane H
blangose, Director de Relaciones con Clientes at Hotel Ceuta Puerta de Africa, responded to this review
Google Translation

Estimad@ Imane H: En primer lugar, queremos agradecerle que nos haya elegido como su lugar de alojamiento, y también, que... More 

Tangier, Morocco
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 September 2015 via mobile

I had to go for business several times last August, the room was clean aired and the AC was working properly the receptionist wasn't welcoming I wouldn't hire her if I'm the manager.... A side from that the restaurant was great the waitress was great with nice smile.... In general it was good experience ... I will go back definitely

Helpful?
Thank Aboufady
blangose, Director de Relaciones con Clientes at Hotel Ceuta Puerta de Africa, responded to this review
Google Translation

Estimado Aboufady: Gracias por emplear su tiempo en trasmitirnos su experiencia en tripadvisor No alegramos saber que disfrutara de su... More 

Sant Hilari Sacalm, Spain
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 September 2015

AACC not enough for 32-34ºC outside temperatures, room was still hot. By the way some days staff opened windows, worsening the situation. Room carpets were slightly dirty. They must consider to replace it to parquet or ceramic ground to keep it tidy. Also we ordered a baby cot, that was not ready on our arrival and they didn't had any... More 

Helpful?
1 Thank mandreu
blangose, Director de Relaciones con Clientes at Hotel Ceuta Puerta de Africa, responded to this review
Google Translation

Estimad@ Mandreu: Muchas gracias por compartir sus impresiones tras su estancia en Tryp Ceuta. Sentimos profundamente que su experiencia en... More 

Los Angeles, California
Level Contributor
309 reviews
295 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
Reviewed 3 August 2015 via mobile

The hotel has a great location just in the city center but that's the only positive. There are notes that the floors are nonsmoking but the Premium room was reeking of smoke and had an ashtray on the desk. The internet connection at this hotel is unstable and good luck even getting Google Maps loaded. You are better off (only... More 

Helpful?
1 Thank LoyaltyLobby
blangose, Director de Relaciones con Clientes at Hotel Ceuta Puerta de Africa, responded to this review

Dear LoyaltyLo: We are sorry to see that your stay was not to your satisfaction. We will take your comments on board as we are always trying to meet our guests’ expectations and provide the best possible service. At Tryp Ceuta our staff is our most important asset and so far this has been acknowledged by many of our guests.... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hotel Ceuta Puerta de Africa

Address: Alcalde Sanchez Prados, 3, 51001 Ceuta, Spain (Formerly Tryp Ceuta)
Region: Spain > Ceuta
Price Range: £59 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ceuta Puerta de Africa 4*
Number of rooms: 120
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ceuta Puerta de Africa staff and other travellers.
1 question
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Questions? Get answers from Hotel Ceuta Puerta de Africa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, ask for a room with a street view”
 of 5 bubbles 49imaneh, 8 Jan 2016 | Read review
“We had a room right on the street, the only problem was the screaming teenage girls chasing after the boy band. I am SURE this was a rare occasion. The do host many weddings there however.”
 of 5 bubbles hmaxon, 18 Feb 2015 | Read review
“Higher floors are good for appriceate view of robby during glass elevator use.”
 of 5 bubbles terra_sands_12, 4 Nov 2014 | Read review
“If you want WiFi don't go here.”
 of 5 bubbles BillM477, 7 Apr 2014 | Read review
“You must ask for a double bed as they seem to try to get you to have twin beds....”
 of 5 bubbles Karie999, 25 Jul 2013 | Read review
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