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Sunborn Gibraltar

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Traveller (2612)
360
Panoramas (9)
Room & Suite (838)
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About

#2 of 7 hotels in Gibraltar
Location
Cleanliness
Service
Value
Travellers' Choice
Moored in Gibraltar's exclusive Ocean Village Marina, Sunborn Gibraltar is the perfect base from which to explore this historic peninsula. The yacht hotel's five-star provision extends from elegant guest accommodation to the magnificent on-board restaurants and bars, pool, day spa and sundeck, offering guests a rare opportunity to enjoy the ultimate luxury hotel experience in a stunning location.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Bay View
Languages Spoken
English, Spanish
4,303Reviews244Q+A100Room tips

Reviews
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Charlie F wrote a review 12 Apr
Scotland, United Kingdom57 contributions65 helpful votes
Ok first the hotel. Breakfast is average the rooms were too cold in April and the heating didn’t work. We had to order blankets and a plug in heater. Pool was still closed. Now the main ridiculous incident. I ordered a pizza for delivery as the room service is average at best. The delivery driver asked for me the guest by name. The reception said no such guest was in the hotel and send him away. When i asked her what name he asked for it was mine. I had already stayed there for 3 days. She denied doing anything wrong and said my name was different on the system despite me showing her the exact correct name on the booking. She then changed her mind and told me outside food was not allowed in her hotel! So she clearly sent him away on purpose. When he arrived back in 25 mins of course it was cold and the guy furious as he had to Come twice. I raised this with the second receptionist and she was both aggressive dismissive and again told me pizza delivery wasn’t allowed so sending it away and saying I was not guest was not a problem. She also refused to have the hotel reheat the pizza. Frankly both of them should not be working in any customer facing role and the level of service from them was 2 star at best. I will never return to this hotel. It’s a joke.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andy F wrote a review 11 Apr
1 contribution
Fantastic stay at the Sunborn Gibraltar. Wonderful place with excellent staff. Everyone went the extra mile and hotel and staff feel 5 star. Special shout out to front of house, reception, restaurant and cleaning staff. Thanks for a great stay. We will be back.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gary Barrett, Guest Services / Front Office at Sunborn Gibraltar
Responded 3 days ago
Dear T803JFandyf Thank you very much for your kind review! I am glad the weather took a turn for the better for you as I know you extended your stay. I am glad that the staff on-board were worthy and I shall share your lovely review with the departments you mention. We hope to see you back on board in the not so distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Support worker39 wrote a review 4 Apr
Terrington, United Kingdom389 contributions106 helpful votes
+1
Me and my friends had a cream tea on board and we had the best time. We had booked the bubbles and enjoyed all the things on the cake stand ( look at the pictures ) we will definitely be back soon and the staff were very helpful and friendly..then we had a look on the top deck and took some photos before leaving ..
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: The restaurant is on the top floor and is easy enough to get to using the lift also for ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gary Barrett, Guest Services / Front Office at Sunborn Gibraltar
Responded 1 week ago
Dear coach_driver39 Thank you for taking the time to leave such a lovely review. We are pleased to hear that you enjoyed your afternoon tea, the pictures of the cakes looks delicious. We are glad to hear that you got to look around the boat and take some pictures, the views from Deck 7 are amazing. Thank you for your kind comments about our team. Hopefully see you on-board again in the not so distant future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bryan b wrote a review 1 Apr
Hastings, United Kingdom2 contributions2 helpful votes
The best hotel in Gibraltar for sure The staff are excellent the food is excellent. and the place is very clean and tidy our room was made up nice and early But for us is its location Ocean village is great with all the bars nearby which offer great food and drinks this is our second time of staying there with another trip number booked with friends of ours for this year. Gibraltar and the Sunborn go hand in hand . Just a warm tip we always book for the runway side .
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Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Always book runway side if you can
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Gary Barrett, Guest Services / Front Office at Sunborn Gibraltar
Responded 1 week ago
Dear V7040PDbryanb We're thrilled to hear that you consider us the best hotel in Gibraltar and that you had such a fantastic stay. We're glad that you enjoyed the location of the Sunborn being in the heart of Ocean Village, with its proximity to many bars and restaurants. We're honored that you've chosen to stay with us for the second time and that you have another trip planned with friends later this year. We can't wait to welcome you back to the Sunborn for another unforgettable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Loubilou83 wrote a review Mar 2024
Pontefract, United Kingdom12 contributions7 helpful votes
Loved our stay at the Sunborn. We stayed in a gorgeous Rock Suite which was huge and very comfortable. I particularly loved the large airy terrace area and the bathroom which was huge and rather decadent with an oversized bathtub, separate walk in shower with hurricane head, huge vanity area with great lighting and wardrobe access and a loo. We also had a second loo off the living area, which was appreciated. We were getting married at city hall and the hotel had our wedding letter waiting for us at check in as requested. All staff we had contact with were professional and friendly and I really felt went the extra mile to ensure we had a great stay. Breakfast was fabulous with a great choice of food and high quality ingredients. particularly loved having perfectly poached eggs, a choice of freshly squeezed juice and the home made granola. Thank you to all at the Sunborn for making our wedding stay extra special. We will no doubt be back for an anniversary stay.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: We stayed in Rock Suite room 501 which was perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gary Barrett, Guest Services / Front Office at Sunborn Gibraltar
Responded 1 week ago
Dear Loubilou83 Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you loved your stay and that it added to the magic of your wedding celebration. It's fantastic to hear that you enjoyed your stay in our Rock Suite. We're especially pleased that you appreciated the large terrace area and the luxurious bathroom amenities. We're delighted that our staff went the extra mile to ensure you had a great stay, from accommodating your wedding requests to providing professional and friendly service throughout your visit. We'll be sure to pass along your kind words to our team, as they'll be thrilled to hear that they contributed to making your wedding stay extra special. Thank you for choosing the Sunborn for your wedding stay, and we would be honored to welcome you back for an anniversary stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joanner1969 wrote a review Mar 2024
98 contributions48 helpful votes
Really lovely stay in a balcony room - very warm and slept with the door open Used the pool - possibly out of season but had to chase for towels and drink service and then surprised tip was already added for bringing two bottles of champagne ! Breakfast fresh and delicious highly recommend - all staff were polite and courteous
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gary Barrett, Guest Services / Front Office at Sunborn Gibraltar
Responded 1 week ago
Dear Joanne R Thank you for sharing your experience with us. We're delighted to hear that you had a lovely stay and that you were able to enjoy the fresh air and slept with the door open. We apologise for any inconvenience you experienced with the pool, including the delay in receiving towels and drink service. Your feedback is important to us, and we'll address this issue with our team to ensure a smoother experience for our guests in the future. We're thrilled to hear that you enjoyed our delicious breakfast buffet and that you found our staff to be polite and courteous. Thank you for your recommendation, and we hope to have the pleasure of welcoming you back for another luxurious stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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peter c wrote a review Mar 2024
chester2 contributions3 helpful votes
booked room with runway view, didn't disappoint, cant fault the staff you couldn't do enough for you. room wasn't cheap but it was clean but could do with a little update, black on grouting and worn mirror doors on wardrobe would definitely stay again
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gary Barrett, Guest Services / Front Office at Sunborn Gibraltar
Responded 1 week ago
Dear Peter C Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the view from your room overlooking the runway. We appreciate your kind words about our staff, and we're glad to hear that they provided you with attentive service throughout your stay. Regarding your comments about the room, we apologise for any inconvenience caused by the cleanliness and the condition of certain aspects, such as the grouting and wardrobe mirror doors. Your feedback is invaluable to us, and we'll be sure to address these areas to ensure a more comfortable and enjoyable experience for our guests in the future. We look forward to welcoming you back for another enjoyable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob C wrote a review Mar 2024
3 contributions
Great place to stay in a safe area. Not that elsewhere in Gibraltar is unsafe but the surrounding area around the Sunborn has a lovely feel to it. The hotel itself is great and is immaculate. No issues at all during our stay and all the staff were very helpful at all times. We used the drink and meal packages and the choice of food and drink was good for the price too. The hotel is in a busy area and on Friday there is the sound of people enjoying themselves if you were on the marina side. The airport side also overlooks a marina which at night is quiet. The only flights in and out are during the day mostly so do not disturb any sleep. It's fascinating to watch the planes coming in and out too. If you want to do any tours they can pick you up right outside. It's 400m to the start of the main street so everywhere is easy to get to even though it's out of the way a little bit. Overall it's a great spot to go and enjoy 1 night, 2 nights or more. We will be going back ourselves!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gary Barrett, Guest Services / Front Office at Sunborn Gibraltar
Responded 1 week ago
Dear O7745MMrobc Thank you for taking the time to share your experience with us. It's fantastic to hear that you took advantage of our drink and meal packages and found the choices to be good value for the price. We're constantly striving to provide excellent dining options for our guests, and we're pleased that you were satisfied with your experience. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RFS29 wrote a review Mar 2024
Isle of Sheppey, United Kingdom70 contributions42 helpful votes
This is the 3rd time we have stayed on the Sunborn and I don't think I will stay anywhere else. Check in is great with a welcome glass of Cava, Gabrielle was a star with our luggage and advice about Gibraltar. Our room was perfect as was the maintenance and cleanliness. Star of the show was breakfast with every option available, from waffles and pancakes, omelettes made to order, full English, fresh fruit, homemade granola and yoghurt, simply stunning. Happy hour is an unexpected offer with 50% of all drinks. we will be back.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gary Barrett, Guest Services / Front Office at Sunborn Gibraltar
Responded 1 week ago
Dear Raymond S Thank you for choosing to stay with us at the once again! We are glad you enjoyed your arrival experience, and that Gabriel provided excellent service, I have passed on your kind words to him. We're also pleased to hear that you found your room to be perfect and you enjoyed our breakfast offering. Our team works hard to provide a delicious and diverse selection to cater to all tastes. We look forward to welcoming you back for another fantastic stay at the Sunborn, and we can't wait to serve you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kevinsmith597 wrote a review Mar 2024
Bristol, United Kingdom1 contribution
The door to the bedroom was broken, the remote curtains didn't work and the underfloor heating in the bathroom only worked in certain areas. I reported the door to reception a little later I was assured it had been fixed but it was the same as before. The door remained open for the duration of our stay which in a Superyacht Apartment two bedroom suite you would hope it would give some privacy to me when in the bedroom
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gary Barrett, Guest Services / Front Office at Sunborn Gibraltar
Responded 1 week ago
Dear Kevinsmith597 Thank you for taking the time to share your recent experience with us. We're truly sorry to hear about the issues you faced in the Apartment Suite. Please rest assured that we take such matters seriously, and we have already addressed these concerns with our maintenance team to ensure they are promptly resolved. The curtains in the Apartment suite need to be closed manually due to the design of the slanted window and are not automatic. We appreciate your patience and understanding as we work to rectify these issues and ensure a seamless experience for all our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£142 - £208 (Based on Average Rates for a Standard Room)
LOCATION
Gibraltar
NUMBER OF ROOMS
189
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SUNBORN GIBRALTAR - Updated 2024 Reviews (Europe)

Frequently Asked Questions about Sunborn Gibraltar
Which popular attractions are close to Sunborn Gibraltar?
Nearby attractions include Ocean Village (0.09 miles), Grand Casemates Square (0.3 miles), and Viceroy Gibraltar (0.03 miles).
What are some of the property amenities at Sunborn Gibraltar?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sunborn Gibraltar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunborn Gibraltar?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sunborn Gibraltar?
Conveniently located restaurants include Aquaterra, Little Bay Indian Tapas Bar & Restaurant, and GAUCHOS Steakhouse.
Are there opportunities to exercise at Sunborn Gibraltar?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sunborn Gibraltar have airport transportation?
Yes, Sunborn Gibraltar offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sunborn Gibraltar located near the city centre?
Yes, it is 0.3 miles away from the centre of Gibraltar.
Are any cleaning services offered at Sunborn Gibraltar?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunborn Gibraltar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sunborn Gibraltar?
The staff speaks multiple languages, including English and Spanish.