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The Westin Palace Madrid

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Traveller (2297)
Room & Suite (918)
Dining (269)
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Overview
  • Excellent64%
  • Very good26%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“heavenly bed”(78 reviews)
“opera brunch”(36 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from The Westin Palace Madrid
Offers & Announcements: Family: 50% off 2nd room
Offers from The Westin Palace Madrid
Offers & Announcements: Family: 50% off 2nd room
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Reviews (4,484)
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3,297 results
Traveller rating
2,080
872
229
74
42
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LanguageEnglish
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2,080
872
229
74
42
Show reviews that mention
All reviewsheavenly bedstained glass domeopera brunchspg pointsprado museumneptune fountainconcierge staffclassic hotelbusiness centerbreakfast buffetthyssen bornemiszawithin walking distanceperfect locationtapasreina sofiaexecutive roomlarge hotel
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1 - 5 of 3,297 reviews
Reviewed today

We very much enjoyed our stay at The Westin Palace. We were on a Tauck Tour and that's where we spent the last four nights of our trip. The hotel is an historic landmark dating back to 1912. The public spaces are beyond elegant including...More

Thank ScottMM812
Hotel's Favourite
Reviewed 2 weeks ago via mobile

My wife and I just celebrated her birthday and our upcoming anniversary in grand style by staying here, where we were treated royally! GM Pablo Flores, along with Aurelia and Peggy-Joan, had ensured our stay would be perfect even before we arrived! Truly impressive! Our...More

Thank platinum24
Response from Paloma H, Manager at The Westin Palace MadridResponded 2 weeks ago

Dear Tripadvisor, We're delighted to know that we were able to exceed your expectations during this special stay to celebrate your wife's birthday. I have shared with all the team your amazing review, in particular with all the people mentioned in it, very motivating for...More

Reviewed yesterday

We spent 3 nights in this hotel and the best is the location as it connect you to most of the sightseeing spot in Madrid and near to subway station. Very unique place and staff are helpful and friendly. Must say very good and attentive...More

Thank CCM0928
Reviewed yesterday

We're starting to lose count how many times we've stayed at this hotel. This was our second stay in 2018 and this time we had a nice newly renovated room on the 6th floor facing Calle Jeronimo for 2 nights. The room was very quiet...More

Thank Jon Potter
Response from Paloma H, Manager at The Westin Palace MadridResponded yesterday

Dear Jon Potter, Thank you so much for your loyalty to The Westin Palace, Madrid in your trips to our city! We're glad to know that one more time we were able to exceed your expectations with our Westin Heavenly Bed, hotel and the service...More

Reviewed 4 days ago

Beautiful and historic hotel - loved the palatial dining area for breakfast warmth it's sparkling painted ceiling. The bar was also super fun and old elegance - perfect for watching Real Madrid beat Liverpool in the championship game. Service was also very good. Only drawbacks...More

1  Thank t0ky0m0m
Response from Paloma H, Manager at The Westin Palace MadridResponded 2 days ago

Dear Tripadvisor, We really appreciate the time taken to write your review. We have taken very good note of your constructive feedback and hope to assign you the room that matches with your preferences in your next visit. Looking forward to welcoming you back in...More

View more reviews
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$256 - US$701 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Madrid
#10 Romantic Hotel in Madrid
#12 Family Hotel in Madrid
#45 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$256 - US$701 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Madrid
#10 Romantic Hotel in Madrid
#12 Family Hotel in Madrid
#45 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2297)
Room & Suite (918)
Dining (269)
Pool & Beach (2)
Amenities (60)
Business Centre & Event Rooms (41)
Family and Play Areas (4)
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
Questions & Answers
Ask a question
HappyTravellerNC
12 May 2018|
AnswerShow all 7 answers
Response from tjeason | Reviewed this property |
Join SPG, its free
1
Vote
Grisell V
8 March 2018|
AnswerShow all 4 answers
Response from pensando42 | Reviewed this property |
For me was 125 euros
1
Vote
Armando M
27 January 2018|
AnswerShow all 6 answers
Response from Lance S | Reviewed this property |
Hello Armando, across from the upstairs gym at the roof there is a terrace, though I am not sure about a solarium. I have a picture on my blog Starwoodguy and I did post it to my TripAdvisor review as well, Lance S on Trip... More
0
Votes
Room Tips
"Junior suite was great since it had a sitting area. Our grown children were in a standard room"
Read review
"Go high and to rear away from two roundabouts"
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"Rooms 123 to 134 and their corresponding rooms on higher floors have great views of the Prado. Very quiet..."
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"Ask for a room above third floor."
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