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NH Madrid Balboa

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629 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Leeds, United Kingdom
Reviewed 1 week ago

Perfect for what I required, very clean and friendly staff. The location was perfect for what I was doing and close enough to bars, restaurants and the subway. Overall a painless experience and would stay again.

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Helpful?
Thank waynebV4120SE
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, Thank you very much for your time and your kind comments We are so glad that you have enjoyed your stay and your experience We will be happy to welcome you the next time you visit our city Thanks and kind regards Raquel Serradilla

Brussels, Belgium
Reviewed 3 weeks ago

Good hotel, comfortable, friendly staff, clean, stylish but not too fancy. Bed was comfortable, bathroom clean. Breakfast offers plenty of choice. Metro station is nearby which takes you right to almost any place you want to go in Madrid.

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Helpful?
Thank Barry N
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Barry, Thank you very much for your time and your kind comments We are so glad that you have enjoyed your stay an also the fantastic buffett breakfast We will be happy to welcome you the next time you visit our city Thanks and kind regards Raquel Serradilla

The Hague, The Netherlands
Reviewed 1 November 2016 via mobile

Good service, good facilities, great location very close to the IE Business School. Staff were nice and professional. Room was spacious and clean. Bathroom facilities were modern and neat. There was no AC in the room and you had to open the window for air which could be a problem when people below were smoking and smoke filled the room....

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Helpful?
Thank LKAL
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear guest, Thank you very much for your time and your kind comments. We are happy about your nice stay and we will be happy to welcome you the next time when you visit our city Thanks and kind regards Raquel Serradilla

London, United Kingdom
Reviewed 26 October 2016

The hotel has very good service and is situated in a good location with proximity to the center of Madrid. However the hotel should provide irons in each rooms for guest. and also provide boiling kettles for all guest in their room. Thank you.

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Helpful?
Thank Isioma O
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear guest, Thank you very much for your time and your kind comments We are so glad that you have enjoyed your stay. We will be happy to welcome you the next time you visit our city Thanks and kind regards Raquel Serradilla

Florence, Italy
Reviewed 3 October 2016

The Hotel is very clean and comfortable. The room was pretty big and has all that is needed. The bathroom was beautiful and clean. The bed was comfortable. The breakfast is rich and the staff is very kind. The hotel is well positioned, near the metro and not far from nice restaurants, bar. My stay was really good.

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Helpful?
Thank sergioD8708QE
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear guest, Thank you very much for your time and your kind comments We will be happy to welcome you the next time you visit our city Thanks and kind regards Raquel Serradilla

Colorado Springs, Colorado
Reviewed 8 August 2016

The people that run this hotel are SO WONDERFUL!!! My 19 year old son is backpacking through Europe. He was on the beach in Malaga (8 hours from Madrid) and robbed of literally everything he had including his passport. I got him a train ticket to Madrid to get to the embassy- but it was the weekend and the embassy...

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Helpful?
Thank MAFestus
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Jill, Thanks for your nice comments. It is necessary to apply the rules, but sometimes , the human sense will be first!! We understand how the parents could feel in your situation , and we have only done the same we expect for our family. It will be a pleasure to meet you when you visit Spain, Thanks again...

Maidstone, United Kingdom
Reviewed 24 July 2016

Room overlooked the street outside. No inspiring views from here, its an inner city hotel. Room was excellent, fresh clean. Big bed and good quality sheets. Aircon worked well (temps in Madrid were in the upper 30's). Excellent bathroom , large and clean. Only criticism I have of the room was the overpriced mini-bar. €3.70 for a 500ml bottle of...

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Helpful?
Thank GaryD1231
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Gary, We want to thank the kind comments and that you have decided to share your experience with us. I regret that minibar prices were expensive, but they are in the middle price of the area. We are pleased that otherwise has been nice and you felt good with us We look forward to see you again. Thanks and...

Barcelona, Spain
Reviewed 22 July 2016 via mobile

I normally book the NH Nuñez de Balboa when I spend a few days in Madrid. Typical NH, it's normally clean, comfortable and in reasonable shape (NH tend to be a little stingy on maintenance). Not this time. The room was smelly, the bathroom in need of repair, the walls with an urgent need of a paint job. As I...

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Helpful?
1Thank BluePlanetNomad
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, We are very disappointed with your last stay. We regret about the room was not what you expected, as on other occasions. Recently, we have made improvements to the rooms, changing beds, mattresses, duvets, and have done paint jobs. We would like to have a chance with you when you return to Madrid and can provide us feedback...

Barcelona, Spain
Reviewed 27 June 2016

NH M.Balboa, perfectly well located, and as a NH member is always a good option for your business trip!! You will receive everything you expect for a NH Hotel: good quality at a reasonable price. I will not spend too much time evaluating other options.

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Thank JuanCMarin
Worcester, United Kingdom
Reviewed 22 May 2016

Nothing special but good plain hotel. Rooms basic. Breakfast good - not much else to the place but worthwhile if you can get a deal. Conference room was small and the AC was LOUD with little choice between hot and freezing

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Helpful?
Thank Abujamin
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, We really appreciate your comments. They help us to improve and we hope the next time you will have a better experience. Thanks a lot and kind regards, Raquel Serradilla

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in a highly esteemed location downtown, the 122-room NH Madrid Balboa hotel in Madrid combines quiet charm with a warm, welcoming atmosphere. ... more   less 

Additional Information about NH Madrid Balboa

Address: Calle Nunez de Balboa 112, 28006 Madrid, Spain (Formerly NH Balboa)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: £54 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH Madrid Balboa 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Nh Balboa Hotel Madrid
Nh Balboa Madrid
Hotel Style:
#146 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Madrid Balboa staff and other travellers.
4 questions
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Questions? Get answers from NH Madrid Balboa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“in the weekend better have a room not overlooking the street”
 of 5 bubbles 781robertam, 26 Jan 2016 | Read review
“Hope you get a big one! Try and go high up to reduce the number of people tap-dancing above you in the middle of the night..”
 of 5 bubbles ZoeOfShalott, 8 Dec 2014 | Read review
“I had room 206 which I was very happy with.”
 of 5 bubbles corkscrew_consultant, 21 Oct 2014 | Read review
“Try to get a remodeled room.”
 of 5 bubbles SantiagoPe, 15 Dec 2013 | Read review
“Avoid outside rooms. Too noisy”
 of 5 bubbles 135jms, 16 Oct 2013 | Read review
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