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NH Madrid Zurbano

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Traveller (142)
Room & Suite (123)
Dining (51)
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Overview
  • Excellent40%
  • Very good45%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“la castellana”(3 reviews)
“nh style”(2 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Additional information
Offers from NH Madrid Zurbano
Special Offer: GET UP TO 25% OFF!
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Offers from NH Madrid Zurbano
Special Offer: GET UP TO 25% OFF!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (799)
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Traveller rating
49
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3
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LanguageEnglish
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49
45
23
8
3
Show reviews that mention
All reviewsgregorio maranonla castellananh styleemergency stairshandy locationmetro stationmodern hotelside streetsantiago bernabeuwithin easy reachrooms are nicenice breakfastbed was very comfortablechoose this hotelsingle roombreakfast buffetgreat shower
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1 - 5 of 128 reviews
Reviewed 2 weeks ago

What neither the hotel's website, nor the staff tells you upon check in, is that while this hotel does have air conditioning, it only operates at their behest! So for instance, this week it only ran in the guestrooms from 5 pm to midnight. Never...More

1  Thank LarryJupiter
Response from b_sampedro, Director de Recepción at NH Madrid ZurbanoResponded 1 week ago

We appreciate you taking the time to provide us with such candid feedback of your stay while staying with us at NH Zurbano. We are very sorry to hear that your stay did not meet expectations and truly apologize for this bad experience. We are...More

Reviewed 3 weeks ago

I booked a single room and found myself in a back room overlooking the fire stairs. This resulted in always having my window closed. Otherwise is was an easy entrance for someone from the outside. Had the airco full on when I was in the...More

Thank Martin K
Response from b_sampedro, Director de Recepción at NH Madrid ZurbanoResponded 1 week ago

Thank you for the trust given to our hotel while choosing us for your stay at NH Zurbano. We regret we did not cover your expectations and would like to thank you for your comments regarding the many areas we shouldimprove on. We really hope...More

Reviewed 3 weeks ago via mobile

This is a value for money hotel. Centrally located. Clean and fresh. Breakfast is quality. Rooms are modern and clean. Would recommend this hotel to anyone. Fantastic. Great location for football, shopping or sightseeing.More

Thank Craig B
Response from b_sampedro, Director de Recepción at NH Madrid ZurbanoResponded 3 weeks ago

Thank you for choosing to stay with us and I am glad to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you...More

Reviewed 30 March 2018 via mobile

It is quiet and very pleasant. Only 3 minutes walk to the metro and bus station. We have been coming many times and still consider it our favourite. Staff is very friendly. We usually take late breakfast and keep going till dinner. Breakfasts are very...More

Thank Dominique B
Response from b_sampedro, Director de Recepción at NH Madrid ZurbanoResponded 2 April 2018

Dear Dominique, I am glad to hear that we will be your top choice when you visit our City and that you receive the treatment we deserve to give to all our guests, as it is our standard. We look forward to welcoming you back...More

Reviewed 10 March 2018 via mobile

Hotel is good value for money, centrally located and the rooms decent. While not a lot of space in the rooms to work there is an area to plug in and work close to reception. Bathrooms nice with heated towel rail. Unfortunately two restaurant attendants...More

Thank antlevi
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$99 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Madrid
#64 Business Hotel in Madrid
#84 Luxury Hotel in Madrid
#100 Romantic Hotel in Madrid
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$99 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Madrid
#64 Business Hotel in Madrid
#84 Luxury Hotel in Madrid
#100 Romantic Hotel in Madrid
Room types
Non-Smoking Rooms, Suites
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Traveller (142)
Room & Suite (123)
Dining (51)
Amenities (25)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Simon I
21 April 2018|
AnswerShow all 2 answers
Response from b_sampedro | Property representative |
Dear Simon, The hotel has parking, however, parking spaces can not be reserved in advance. The entrance is through Malaga St. The cost is € 24 vat included, the full day. In case of not availability, we have an agreement... More
0
Votes
Google Translation
Sandra N
8 March 2018|
AnswerShow all 2 answers
Response from Uncapedcrusader | Reviewed this property |
Well obviously my stay doesn't enable me to answer a question of such narrow detail, but in NH hotels the air con is available at any time of year, should you wish to use it. It won't be so hot in Madrid on the dates... More
0
Votes
Bibhu1993
22 September 2016|
AnswerShow all 3 answers
Response from ANDRES B | Property representative |
Good Morning, Sorry for the delay in my answer. Let me now de especific dates and I will send you the exactly amount. Best regards.
0
Votes
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Room Tips
"A room not facing the street, or on the first floor would be helpful as you will have to have the windows..."
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"Try to get a room overlooking the street"
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"Mine was 214 and it was excellent and well located, not a lot of noise."
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"We were on floor 8 which was very quiet although with no tea and coffee facilities in the room so it was a..."
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