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Sercotel Gran Hotel Conde Duque

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#118 of 446 Hotels in Madrid
Certificate of Excellence
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Sercotel Gran Hotel Conde Duque
Sercotel Gran Hotel Conde Duque
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722 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Roskilde, Denmark
Reviewed 1 week ago

Great hotel with best breakfast buffet ever experienced in Spain! Well kept hotel with clean quiet rooms. Very friendly welcome and easy check-in. Many rich decor details scattered all over the hotel. Staff extraordinary attentive and observant. I will be back!

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Helpful?
Thank Michael_Wolf_Bek
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Michael, Thank you for your complimenting review following your stay with us at The Sercotel Gran Hotel Conde Duque Madrid. We are most grateful for your warm comments about our excellent service and atmosphere. We’re happy to hear that you enjoyed the Buffet Breakfast. No trip is complete without a good breakfast, and our staff works hard to make...

Reviewed 1 week ago

The hotel has old world charm but with modern amenities. We enjoyed the breakfast, the lounge, and the lobby area, as well as the decorations. The staff was very friendly. We had one of the larger double rooms with a sofa seating area, and it was very enjoyable because we hosted some friends visiting us there. We also like the...

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Helpful?
Thank Joseph M
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Joseph M, We thank you for sharing such great feedback with us at The Sercotel Gran Hotel Conde Duque Madrid. We are most pleased to learn that you had a wonderful experience and that you enjoyed the service, our great facilities and the location. We thank you once again for your kind review and look forward to welcoming you...

Community of Madrid, Spain
Reviewed 2 weeks ago

The hotel is quite nice, very nice staff and nice atmosphere and good breakfast although the room is a little small. The hotel is very well located, very close to subway, buses and the area around is quite nice.

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Helpful?
Thank CovaBelda
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear CovaBelda, We are absolutely thrilled that you had a fantastic stay at Sercotel Gran Hotel Conde Duque, and thank you for recommending us, your review is a huge compliment for all the team. We look forward to welcoming you back to Conde Duque Hotel. Regards, F.O Hotel Manager

Neustadt, Germany
Reviewed 2 weeks ago

Three nights are a nice way to visit Madrid. Everything is close to get there. Centro Cultural Conde Duque near by. Breakfast is very good! Excursions to San Lorenzo de El Escorial is easy to manage as well as Toledo.

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Helpful?
Thank mene9999
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear guest, Thank you for your fantastic review! we are absolutely delighted you enjoyed your time with us. Thank you for sharing your experience at Sercotel Gran Hotel Conde Duque with the Tripadvisor community. Regards, F.O. Hotel Manager

Miami, Florida
Reviewed 4 weeks ago

On a park, quiet, traditional. The most pleasant, helpful staff in Madrid. Many restaurants around, plus their own, La Gloria, which is excellent. Large room, although bathroom was dated.. Great tea room. Lobby is very spacious with private areas to meet friends. Fruit and herb infused water in lobby, delicious. All in all, a very pleasant experience.

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Helpful?
Thank 305ht
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Guest, Thank you so much for this wonderful review of your recent stay at the Sercotel Gran Hotel Conde Duque. We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Madrid! Best Regards, F.Olivares Hotel Manager

South Of England
Reviewed 27 October 2016 via mobile

Really good hotel in a lovely quiet area of Madrid on a peaceful square but close to all the action. Charming & helpful staff. Traditional and well presented accommodation. Try to go for a room on the 5th or 6th floor at the back of the hotel away from th lifts....we were on the 8th floor near to the lifts...

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Helpful?
Thank Beaulieu99
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear 9PaulWilliams9, Thank you very much. Some excellent suggestions on how best to relax at Sercotel Gran Hotel Conde Duque! Glad you enjoyed your stay. Kind regards F.O. Hotel Manager

Hay River, Canada
Reviewed 26 October 2016 via mobile

I travelled to Madrid to visit my son that was in a university exchange program. I had booked a single room as I was staying alone at the hotel. Upon arrival one of the desk clerks spoke good English and was very helpful to the point that he brought my luggage with me to the room. The hotel was old...

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Helpful?
Thank SimonG7155
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear SimonG7155, Thank you very much for providing such constructive and positive feedback. I am pleased we were able to resolve difficulties. Occasionally things do go awry and, as you state, it is how these problems are dealt with which makes all the difference We look forward to seeing you again. Best wishes, F.O. Hotel Manager

Venice, Florida
Reviewed 21 October 2016

We stayed here with a tour group both at the beginning of our trip and at the end. It is an older hotel recently bought by Sercotel. We loved the hotel furnishings and beds were comfortable. We also loved the bar area. We went there twice for Tapas and it was delicious. Highly recommend the Caesar Salad. It is different,...

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Helpful?
1Thank Nancy H
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear fromven, Thank you for your complimenting review following your stay with us at The Sercotel Gran Hotel Conde Duque Madrid. We are most grateful for your warm comments about our fantastic service and atmosphere. We greatly appreciate your kind recommendation to our future guests and we look forward to welcoming you back for another memorable experience in the near...

White Rock, Canada
Reviewed 9 October 2016

The reception was very friendly at the front desk. The room was large but not very nicely decorated. The bed was comfortable with nice linen. The walls were paper thin and you could hear conversations from the room next door as well as when people were walking down the hallways. The bathroom looked like it had mold around the base...

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Helpful?
1Thank Phyllis M
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Phyllis M, Thank you so much for taking the time to review our hotel. We appreciate the feedback and hope to see you here again, during your next visit to our city. Best regards, F.O. Hotel Director

albuquerque
Reviewed 4 October 2016

What a fabulous hotel. We were part of a large group about 40. We arrived early morning the day before the tour. We had been up almost 24 hours. When we arrived they gave us a room right away and told us to go have breakfast. They later helped us with tickets for a bus tour. Wonderful stay- beautiful clean...

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Helpful?
1Thank AlbuquerqueHeidi
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear AlbuquerqueHeidi, Thank you for taking the time to review your stay in Sercotel Gran Hotel Conde Duque. I am delighted that the staff were able to make such a good impression and that you found them so helpful. I hope that we can welcome you back to our hotel when you are next in Madrid. Kinf Regards, F.O. Hotel...

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Staying in Chamberi

Neighbourhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighbourhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
A First Class boutique hotel with 143 rooms situated in a quiet gardened square in the center of Madrid. Close to main places such us Gran Via, Plaza de Espana, Plaza Colon and Paseo de la Castellana among others. Totally renovated, the hotel keeps in all places a high level of maintenance. Very well comunicated, uderground at 200mts. ... more   less 

Additional Information about Sercotel Gran Hotel Conde Duque

Address: Plaza Conde del Valle de Suchil 5, 28015 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chamberi
Price Range: £63 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Gran Hotel Conde Duque 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
Gran Hotel Madrid
Hotel Style:
#68 Business Hotel in Madrid
#85 Luxury Hotel in Madrid
#125 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Gran Hotel Conde Duque staff and other travellers.
9 questions
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Questions? Get answers from Sercotel Gran Hotel Conde Duque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room facing the park and it was extremely quiet with a nice view.”
 of 5 bubbles 305ht, 10 Nov 2016 | Read review
“Third floor is non smoking. Street noise is not a problem”
 of 5 bubbles williambY4336TQ, 2 Oct 2016 | Read review
“Quiet at rear.”
 of 5 bubbles PhilipN761, 29 Sep 2016 | Read review
“upper floors are more quiet, hotel situated on a nice rather quiet square, good location”
 of 5 bubbles MountLily, 7 Jul 2016 | Read review
“not on the ground floor”
 of 5 bubbles lukewarmturkey, 2 Jun 2016 | Read review
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