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Sercotel Togumar

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#250 of 447 Hotels in Madrid
Certificate of Excellence
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267 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Comfortable room, balcony and a well equipped kitchen. Friendly staff. Great location- 2 minutes from Prosperidad metro. Any guidance you may need regarding Madrid, the front desk is happy to help. We had a memorable stay.

Helpful?
Thank Madhu73
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Madhu, Thank you for taking the time to share your feedback, and for the positive comment about our hotel. Comments like these, does that continue believing in what we do, and I'll get them to staff. We are glad that you enjoyed your stay at our Sercotel Togumar, and we hope to have it back on your next stay... More 

Rome, Italy
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 September 2016 via mobile

The hotel itself is good. It's two minutes away from the metro station Prosperidad, and it takes around 20 minutes to get to the city center. The neighborhood is very quite, so if you want to escape loud and overcrowded streets with tourists, the location is pretty good. The reception is very small and the storage room for the baggage... More 

Helpful?
Thank DariaIt
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Darialt, Thank you for taking time to share your feedback. I wish you had a better experience,and it´s this kind of feedback that we learn from and use to improve ourselves. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back... More 

Auckland Region, New Zealand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 September 2016

We chose this hotel because of the facility (and of course the price) - kitchen and washing machine. Everything was more than we expected! Our room was very specious and the kitchen was good enough for us, we also could borrow an electric kettle and coffee maker (on the stove top) from the reception, which was very helpful. Washing machine... More 

Helpful?
Thank orangechocolat
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Guest, Thank you for take tour time to share your feedback, and for the great review of our hotel! We are glad that you enjoyed your stay, and hope to see you again very soon. Sincerely, VCS Manager More 

2 reviews
Reviewed 25 September 2016

Excellent bang for your buck. I chose this hotel based purely on the low price, and it was much better than I was expecting it to be. The beds were very comfortable, everything very clean and modern looking, and the desk staff were all extremely friendly and helpful. Definitely would stay here again if in the area.

Helpful?
Thank Zac P
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Zac, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VCS Manager More 

Lowestoft, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2016

Excellent accommodation for such a low price. Highly recommended. Spacious rooms, clean, neat, with a small kitchen with microwave and electric cooker, good internet, good facilities, 5 min walk from Metro.

Helpful?
Thank Vladimir_Lap
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Vladimir, Thank you for take your time giving us your opinion, and for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VCS Manager More 

Brisbane, Australia
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 August 2016

I stayed four weeks here whilst studying in Madrid. The hotel is very comfortable and a perfect location for me to have completely unpacked my suitcase and move in. Although it lacks amenities that would have made it that little better, such as a pool, the staff are very friendly, and there is able opportunity to relax on site besides... More 

Helpful?
Thank Iliterati
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager More 

Portugal
1 review
Reviewed 20 July 2016

It was spectacular. very friendly staff, excellent conditions for rest. Good environment. Very well located. I really enjoyed. I recommend. Simply the best! Daily cleaning and whenever requested. Good leisure areas. Subway station this next which allows us to go everywhere quickly.

Helpful?
Thank mariojfsousa
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Ms Sousa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager More 

Washington DC, District of Columbia
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 July 2016

Sercotel was in a quiet area and rooms were comfortable: they were clean, had comfortable beds, a sizable closet, good free wifi and a decent kitchenette. The hotel, however is nothing fancy. The bathroom was just ok and the toilet needed repairs. The tv had only local channels. Breakfast was definitely not worth it. I rated it "average" because it... More 

Helpful?
Thank Sequoia16
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Guest, Thank you for taking time to give us your feedback, and to know that their stay has been welcome among us. I regret the misunderstanding at the time of departure, we nevertheless our staff has always excelled for their kindness. The advantage of our hotel is that stop is very close, but the number of transfers depends on... More 

Gloucestershire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2016

Had a nice mini break, all good, hotel staff were very helpful. Would stay again. Breakfast was ok, not really suitable for a three year old, but we liked it. The staff arranged taxis for us and looked after our luggage whilst we waited for our departure. Also it was good to have late checkout which wasn't expensive

Helpful?
1 Thank sue_p_2004
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Sue, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Direction More 

1 review
Reviewed 4 July 2016

The Hotel is in a cozy and quite area which is perfect for resting. The bathroom is very good! The shower has several streams to make some sort of SPA experience. There is a subway station 2 minutes away enabling you to go basically anywhere in Madrid. There are also a supermarket, a coffee (where you can try an amazinh... More 

Helpful?
Thank João M
Togumar, Manager at Sercotel Togumar, responded to this review

Dear Joao, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Direction More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Self-Serve Laundry

Additional Information about Sercotel Togumar

Address: Calle Canillas 59, 28002 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: £50 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Togumar 3*
Number of rooms: 71
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Also Known As:
Sercotel Togumar Hotel Madrid
Togumar Apartments Madrid
Togumar Apartments Hotel Madrid
Hotel Style:
#132 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Togumar staff and other travellers.
7 questions
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Questions? Get answers from Sercotel Togumar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one with balcony”
 of 5 bubbles Madhu73, 30 Oct 2016 | Read review
“Anywhere, small street, no traffic.”
 of 5 bubbles Vladimir_Lap, 29 Aug 2016 | Read review
“Had an apartment”
 of 5 bubbles sue_p_2004, 4 Jul 2016 | Read review
“last floor is a bit warm”
 of 5 bubbles 737nellyl, 12 Apr 2016 | Read review
“Top floor with a balcony!”
  • Room
  • 1st Room
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 of 5 bubbles chevychickie2016, 23 Jun 2015 | Read review
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