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Gran Melia Palacio de Los Duques

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Traveller (494)
Room & Suite (422)
Dining (108)
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Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“red level”(53 reviews)
“beautiful hotel”(27 reviews)
“royal palace”(28 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (632)
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297 results
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8
5
3
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254
27
8
5
3
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All reviewsred levelbeautiful hotelroyal palaceruinart champagnethai roomclarins toiletriesnewly renovated hotelthai spainfinity poolclassic roomopera houseold palacethe bell boyrelaxing staysupreme roomevery member of staffconcierge desk
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1 - 5 of 297 reviews
Reviewed today via mobile

We went for an event at the hotel’s restaurant. Beautiful setting, service impeccable, overall the food was good. However, had the beefsteak as the main dish and for a Michelin 1 star restaurant I was somewhat disappointed. Although well seasoned, I had asked the steak...More

Thank Marc D
Hotel's Favourite
Reviewed 20 December 2017 via mobile

Gran Melia has great location. It’s just 1 minute walk to the Opera and few minutes to Royal Palace (Palacio Real). Hotel is in old building but inside it’s actually quite modern with lots of paintings and other arts. The service is especially friendly! Everything...More

1  Thank Vahis
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded 4 January 2018

Dear Vahis, Greetings from the hotel Gran Meliá Palacio de los Duques! We appreciate greatly your also magic words regarding your recent stay in our Hotel and for sharing them with other travelers on TripAdvisor. We work hard to maintain the high level of service,...More

Reviewed today

This is an upmarket hotel with high quality fittings in a great location, with an excellent restaurant (Dos Cielos). The bed is beautiful, excellent pillows, one of the best showers I’ve ever had with copious amounts of hot water, the biggest fluffiest towels ever and...More

Thank Navigat0r
Reviewed 3 days ago

Good location in the center of Madrid. Excellent breakfast, sleep quality, and cleanliness. Our room was lovely and comfortable. Staff was very friendly and caindly and most of all very efficiencly and professiancly.More

Review collected in partnership with The Leading Hotels of the World
Thank spring402018
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded yesterday

Dear Spring402018, Greetings from Gran Meliá Palacio de los Duques! First of all, I would like to thank you for taking your time on sharing your charming review with us and with other travelers in TripAdvisor. I am glad you have enjoyed the privileged location...More

Reviewed 4 days ago via mobile

Lovely hotel with rooftop terrace and small pool (not yet open in April) but sitting on rooftop with fantastic city views was incredible. Pleasant compact bedroom with windows opening onto street. When windows closed noise from the street cannot be heard which is great. Nice...More

Thank carmax-1
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded yesterday

Dear Carmax-1, Greetings from Gran Meliá Palacio de los Duques! Firstly, we would like to thank you for your detailed feedback and for sharing it with other travelers on TripAdvisor. We feel happy to know that you have enjoyed your stay, specially for the location...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Pool
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$346 - US$696 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Madrid
#4 Luxury Hotel in Madrid
#31 Family Hotel in Madrid
#72 Business Hotel in Madrid
#91 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$346 - US$696 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Madrid
#4 Luxury Hotel in Madrid
#31 Family Hotel in Madrid
#72 Business Hotel in Madrid
#91 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (494)
Room & Suite (422)
Dining (108)
Pool & Beach (75)
Amenities (64)
Family and Play Areas (26)
Business Centre & Event Rooms (1)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
speedfrog
27 February 2018|
AnswerShow all 3 answers
Response from miguelito m | Reviewed this property |
Cuesta Santo Domingo, 5, 28013 Madrid, Spain +34 912 76 47 47 great hotel wonderful people
0
Votes
townie53
22 February 2018|
AnswerShow all 2 answers
Response from Jerry059 | Reviewed this property |
This is best asked the hotel. The Spaniards live according the calender, not the weather.
0
Votes
brynay
10 January 2018|
AnswerShow all 2 answers
Response from Marg6606 | Reviewed this property |
Hello - it was King size bed. You can always email them directly and will provide you with the answer (very promptly). Thanks.
0
Votes
Room Tips
"Junior suite provides access to balcony"
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"Some rooms had balconies and guests loved it."
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"Room 402 is large, but with atelier window views or surrounding rooftops."
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"A terrece room is a great option. And aim for Red level service"
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