We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Great location with impeccable service. Morning buffet was extensive with many Madrid favourites. The roof top terrace had a spectacular view and pool. The rooms are very modern with a cool shower/tub design. We had a 4th floor room with a dormer which unfortunately made...More
This Hotel's management are doing almost everything at a 100 per cent excellence level. Actually it is quite hard to try to find fault on the basis of : " les clients peu exigeant font les hotels negligeant". Lighting levels need to be a few...More
1 Thank FrankSpeak
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded 4 weeks ago
Greetings from Gran Meliá Palacio de los Duques!
Allow me to thank you for taking your time in sharing such a detailed review with other travelers through Tripadvisor.
Your feedback is very important to us, as we learn from it and is our...More
Recently stayed at this hotel and it is probably the friendliest hotel we’ve ever stayed at. The staff couldn’t do enough to make our stay an enjoyable one.
We opted for the Red Level accommodation which is in effect like other chains Club Access arrangements....More
After a long renovation, the former Palace was transformed into one of the best places to stay in Madrid.
Attention to details, great service even in difficult moments (for example one morning when the breakfast was overcrowded) and everything tastefully done.
I cannot understand some of the reviews for this wonderful Hotel .In fact from some of the reviewers you wonder if they were staying at the same place. This is a Hotel where all the staff we came across were helpful & friendly. I think...More
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as
desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.