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Gran Melia Palacio de Los Duques - The Leading Hotels of the World

Traveller (642)
360
Panoramas (59)
Dining (151)
Overview
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Cuesta Santo Domingo 5, 28013 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (868)
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421 results
Traveller rating
356
45
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6
3
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LanguageEnglish
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356
45
11
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All reviews red level royal palace ruinart champagne dos cielos beautiful hotel clarins toiletries classic room thai room rooftop pool opera house old palace luxury hotel the entire staff concierge desk junior suite small pool special thanks
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1 - 5 of 421 reviews
Reviewed 5 days ago

We had three separate rooms and all three were beautiful - large, extremely elegant, amazingly quiet, superbly appointed with everything you could want (from complimentary snacks to Clarins products in the bathroom). Large bath tubs to luxuriate in, extensive entertainment program, etc etc. A joy...More

Date of stay: January 2019
Thank Choca H
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the WorldResponded 4 days ago

Dear Choca H, ¡Greetings from the Gran Meliá Palacio de Los Duques! First of all, allow me to thank you greatly for your kind words and for the time taken to share your opinion with us and with other travelers on TripAdvisor. We work hard...More

Hotel's Favourite
Reviewed 30 November 2018

I stayed at this hotel for several nights to see some of the sights in Madrid. First, my travel agent had booked a Junior Suite with Terrace (Red Level). From when the taxi dropped me off until I left for the airport a few days...More

Date of stay: November 2018
1  Thank c00ldad
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the WorldResponded 5 December 2018

Dear c00ldad, Greetings from the Gran Meliá Palacio de los Duques! First of all, allow me to thank you greatly for your kind words and for the time taken to share your opinion with us and with other travelers on TripAdvisor. We work hard to...More

Reviewed 6 days ago

The hotel is well-located near the palace and many other sites. The staff was extremely welcoming and friendly, and all of them had excellent English language skills even though they were all clearly Spanish.More

Review collected in partnership with The Leading Hotels of the World
Date of stay: January 2019
Thank culturalwalker
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the WorldResponded 4 days ago

Dear culturawalker, Greetings from the Gran Meliá Palacio de los Duques! First of all, we would like to thank you for choosing our Hotel during your visit to Madrid, as well as for sharing your nice feedback through TripAdvisor. It is a pleasure to know...More

Reviewed 1 week ago

First off, the location of the this hotel is amazing. Most everything was a 1/2 mile or less from the hotel. Next, the customer service is TOP NOTCH. From the bellman, the front desk, the breakfast staff or the concierge. Everyone was on their "A"...More

Date of stay: December 2018
Thank PRVistor
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the WorldResponded 4 days ago

Dear PRVistor, Greetings from the Gran Meliá Palacio de los Duques! Thank you for your recommendation and lovely review shared with us and other travelers on TripAdvisor. You have mentioned above all the details we daily work on in order to provide our clients with...More

Reviewed 1 week ago

Extremely well located. Full of character. Was a little disappointed with the rooms thiugh. We reserved a superior double room, but this proved to be quite small, we were situated on the first floor, facing the garden, we found the corridors dark and univiting. We...More

Date of stay: October 2018
1  Thank vsp
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About
Description
Located in the privileged Habsburg district next to The Royal Palace, The Opera House and The Cathedral, Gran Melia Palacio de los Duques is a luxury urban resort offering 160 spacious rooms, many of them More specially designed for families and 20 luxurious suites. This beautiful hotel, completely inspired on Velazquez’s master piece "Las Meninas", combines two historic buildings updated to an avant-garde style ( a 13th century convent and a 19th century Palace of Dukes of Granada de Ega ). The magnificent outdoor Patio of over 1000sqm is a lush green scenery with a peaceful atmosphere, the perfect spot to enjoy and relax.This prominent yard features a remarkable experience for Dining offering different atmospheres and services that feature contemporary versions of traditional spanish cuisine, including two restaurants and one cocktail bar. Other facilities includes a fitness center, Thai Room wellness center as well as a superb rooftop swimming pool and solarium offering breathtaking 360º views of the city as well as a frontal view over The Royal Palace. The Hotel is a member of The Leading Hotels of the World. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Pool
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
180
Price range
US$270 - US$571 (Based on Average Rates for a Standard Room)
Formerly known as
Tryp Madrid Ambassador
Also Known As
Tryp Ambassador Hotel Madrid
,
Tryp Hotel Ambassador
,
Tryp Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Austrias / Centro / Opera / Palacio
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
180
Price range
US$270 - US$571 (Based on Average Rates for a Standard Room)
Formerly known as
Tryp Madrid Ambassador
Also Known As
Tryp Ambassador Hotel Madrid
,
Tryp Hotel Ambassador
,
Tryp Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Austrias / Centro / Opera / Palacio
Photos
Traveller (642)
Room & Suite (469)
Dining (151)
Pool & Beach (79)
Amenities (64)
Family and Play Areas (26)
Business Centre & Event Rooms (16)
Nearby
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Questions & Answers
Ask a question
Mark N
19 August 2018|
AnswerShow all 2 answers
Response from JimRiesterer | Reviewed this property |
Not through the hotel - but during our two weeks in Spain I booked a LOT of private guides through a great website called ToursByLocals- they have a catalog of tons of different tours and all of the guides I used were... More
2
Votes
Mark N
18 August 2018|
AnswerShow all 10 answers
Response from Hofstaetter | Reviewed this property |
no free mini bar. Opera.
1
Vote
Q3342OVpatc
4 August 2018|
AnswerShow all 4 answers
Response from butlere100 | Reviewed this property |
central to old Madrid.
0
Votes
Room Tips
"Some of the front rooms have a small balcony overlooking a sort-of plaza, while others overlook a darkening..."
38Traveller00
2 weeks ago
Read review
"pay for the red level. so worth it."
862kristinc
2 weeks ago
Read review
"Ask for a view of the City, some rooms face the courtyard, still nice either way. If it is your first time,..."
dominiquefourie
11 Dec 2018
Read review
"Room 636 is Red Level and a Junior Suite. Excellent terrace view of the downtown area."
c00ldad
30 Nov 2018
Read review
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