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AC Hotel Avenida de America

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#157 of 447 Hotels in Madrid
Certificate of Excellence
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AC Hotel Avenida de America
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426 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Warsaw, Poland
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

The hotel is quite nice and in a relatively good location. There are many good options for breakfast in the area if you do not feel like eating in the hotel. The hotel staff is nice, the rooms are clean. If you want you can even get some some on the kind of terrace if you do not mind getting... More 

Helpful?
Thank Tomasz M
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much Tomasz M More 

Bath, United Kingdom
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 2 weeks ago

Comfortable AC hotel. It's location is good with easy access to two Metro stations. the street the hotel is in is not the best just set back off the main road. Standard AC setup but without the surroundings that some enjoy. It would have been good to have a safe in the room. Also at least one English channel (BBC... More 

Helpful?
Thank Martin D
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much Martin D More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

This was a lovely hotel in a quiet street in town. Great value for money and excellent staff offering 24hr concierge. It's located in the middle of 2 metro stops only a few minutes walk away for great links to the heart of the city. Rooms were very clean and spacious. Bed was comfortable.

Helpful?
Thank Zayd A
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much Zayd A More 

St Louis, MO
Level Contributor
108 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 4 weeks ago

Bed/ room: very comfortable bed and duvet; quality linens and towels. Large closet with nice lighting there. Room 310 is superior room with larger size, couch/table/ chair. 2 large TVs also. Lighting is poor as there are no ceiling lights; room is dark with lamp bulbs at 40Watts, even at the desk it is not enough to work for my... More 

Helpful?
Thank JES006
Gloria A, General Manager at AC Hotel Avenida de America, responded to this review

Dear JES006, First of all Thank your comments, Since we do better every day. We have shared your feedback with the appropriate hotel team. We'd love to welcome you again. Please feel free to contact us next time you visit Madrid. Sincerely. More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 October 2016

Good location and value for money. Rich breakfast. Friendly staff. Special for Marriott/SPG Platinum members: free mini bar and breakfast. Whole building would need some modernization. Rooms are a bit run down but still clean.

Helpful?
Thank DubaiFalcon
Gloria A, General Manager at AC Hotel Avenida de America, responded to this review

Dear DubaiFalcon, First of all Thank your comments. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Please feel free to contact us next time you visit Madrid. Sincerely More 

Edinburgh, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2016

Good sized room in good location for my office and local restaurants. I arrived on a local holiday for Madrid so the bar and restaurant were closed - not very helpful. Reception offered a map with location of places that were open so we got to try local food in a typical Spanish cafe which was nice. There is good... More 

Helpful?
Thank cmcg2910
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much cmcg2910 More 

zwanenburg
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016

Good hotel, but no atmpshere. multiple attendadnts who differ very much in service Breakfast is good, but nothing special. Location is great, close to the city center and close to the airport. lots of bars and restaurants close by. the mini market is a great concept, but is not stored by reguraly Will come back!

Helpful?
Thank pc514329
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much pc514329 More 

Dusseldorf, Germany
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2016

I had the opportunity to stay at the AC Avenida de America for business travel on a couple of occasions. Biggest issue for me was the lack of a real bar to have a drink or watch a football match and finish off some e-mails. The restaurant is average and the room are also average. Hotel is still clean and... More 

Helpful?
Thank M_Lietaert
Gloria A, General Manager at AC Hotel Avenida de America, responded to this review

Dear M_Lietaert, First of all Thank your comments, We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Please feel free to contact us next time you visit Madrid. Sincerely More 

Cedar Rapids, Iowa, United States
Level Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 October 2016

I am having a hard time with this review. The hotel was fine, but I did not enjoy my time there like I did the other hotel. The room was nice and it was large. Our room was at the back of the hotel, which I thought would be better for noise, but I'm not sure it matters since there... More 

Helpful?
Thank Toni H
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much Toni H More 

Miri, Malaysia
Level Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 October 2016 via mobile

Hotel is in good location , near to Cartagena metro station. Easy area, feel safe. Staffs are friendly, however there is no porter. Breakfast is so simple. Wish there was more variety. Noise from the street can be a problem.

Helpful?
Thank 277123321
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much 277123321 More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel placed in Barrio de Salamanca (one of the most exclusive commercial areas), offers 144 refurbished rooms. Close to Adolfo Suarez Madrid Barajas Airport and IFEMA Fair Center. Just a few minutes from Puerta de Alcala, Santiago Bernabeu Stadium, Auditorio Nacional de Musica and Las Ventas Bullring ... more   less 

Additional Information about AC Hotel Avenida de America

Address: Calle Cartagena 83-85, 28028 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: £56 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AC Hotel Avenida de America 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Ac Hotels Madrid
Ac Hotel Madrid
Hotel Style:
#104 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Avenida de America staff and other travellers.
7 questions
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Questions? Get answers from AC Hotel Avenida de America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was very quiet.”
 of 5 bubbles JES006, 31 Oct 2016 | Read review
“Platinum level guests have a good chance for room upgrades”
 of 5 bubbles DubaiFalcon, 29 Oct 2016 | Read review
“ask for room at the front , as back is an alley”
 of 5 bubbles pc514329, 18 Oct 2016 | Read review
“High floors are always the best floors.”
 of 5 bubbles M_Lietaert, 18 Oct 2016 | Read review
“I don't know... pick their biggest room I guess.”
 of 5 bubbles katnisseverdeen, 7 Aug 2016 | Read review
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