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Mercure Madrid Centro

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Mercure Madrid Centro
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731 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Na
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

The room was decent and clean but that's the only nice thing I have to say about this hotel. It was quite a shock after other stays at Mercure properties. For starters, on checkin, they neglected to inform us that the WiFi was down. After struggling to connect for a while, I called for help at which point they told... More 

Helpful?
Thank Gfinger
Jabiru, Australia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Could not ask for a better location, almost across the road from the Prado. Many bars and restaurants within walking distance, and the tourist hop on hop off bus stops at the corner. Rooms are rather small, although pretty much the standard here, looking tired but I did notice some of the rooms were being refurbished. Problem with the rooms... More 

Helpful?
2 Thank kennycbr
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear kennycbr, Thank you very much for your comments regarding your stay at Mercure Madrid Centro. I am glad to read to read that you enjoyed your stay and our great location and that you would choose us for another stay in the city! I will share your kind comments about our staff with the whole team which I am... More 

Melbourne
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

Hotel is centrally placed near the Prado museum and in an area where there are numerous good quality tapas bars, especially calle de Jesus. Easy 20 min walk over to the palace and cathedral. We stayed in a preference hotel room which was a good size, a bar fridge with complimentary soft drinks, and a good selection of meal options... More 

Helpful?
1 Thank DJM12
Ana C, Gerente at Mercure Madrid Centro, responded to this review

Dear DJM12, Thank you very much for reviewing your stay with us at Mercure Madrid Centro! I am delighted to read that you truly enjoyed your stay in Madrid and that our great location allowed you to make the most of your stay. We look forward to welcoming you back in the near future. Sincerely, Mercure Madrid Centro More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Was OK. Location excellent but room small...had a dark patch on ceiling...not sure what it was. Bathroom good. Breakfast could be better. Overall not bad but not great either. To be honest was expecting a bit more. Had a good time in Madrid either way.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank W6004RBjustinm
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear W6004RBjustinm, Thank you for your commenting your experience after staying at Mercure Madrid Centro. I am glad to read that you enjoyed your stay in Madrid thanks in part to our great location. I am taking note of all your comments as they are truly valuable to us in order to continually seek ways to improve. We look forward... More 

Kilmarnock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Excellent hotel altogether.Centrally placed, quiet street,great staff,great breakfast.easily reached by public transport.Staff speak english well and are friendly and helpful.They even provide umbellas

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank 84faithg
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear 84faithg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. It is lovely to read that you found our colleagues to be friendly and helpful. Comments like your encourage us to keep improving day by day. I will share your kind words with the whole team. We look forward to seeing... More 

Verona, Virginia
Level Contributor
183 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 October 2016

Mecure hotels, in our opinion, are always reliable, clean and centrally located. In this case the Museum triangle. Walk to all 3 in minutes. Lots of restaurants and tapas bars close by. Calle Jesus right up the street has at least 7-8 good eating spots. Staff at this hotel are exceptional. Always helpful. We loved our week stay. A great... More 

Helpful?
1 Thank Cindy F
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear Cindy F, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro! We love to read that you enjoy your stay and that you made the most out of it! I will share your comments with all the team, which I am sure will be a great encouragement to keep offering the best service to... More 

Tbilisi, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2016

I think that the hotel is on the best place in Madrid – in the heart of the ‘Museum triangle’, on the opposite side of Prado, walking distance to all major attractions. Rooms are clean and quit spacious comparing mid-range hotels of other European capitals. Price is reasonable. Breakfast is normal but nothing exceptional. Some problems with wifi. In general... More 

Helpful?
1 Thank George1024
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear George1024, Thank you very much for reviewing your stay at Mercure Madrid Centro. It is lovely to read that you enjoyed your stay with us and the great location of our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope... More 

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Mercure Madrid Centro is a nice and welcoming hotel themed around the life and work of Golden Age writer, Don Felix Lope de Vega. Its privileged location in the well known and popular "Barrio de las Letras ", will let you feel in an atmosphere of culture and art in Madrid, and explore its bars and restaurants to sample the local cuisine. Ideal to enjoy whether you come for business or pleasure. With an excellent location in the center of the "Triangle of Art" of Madrid, formed by the Museo del Prado, the Thyssen-Bornemisza and the Reina Sofia and just 10-minute walk from the Puerta del Sol. Atocha station is just 800 meters away. The nearest Metro stations are Atocha (L1 ), Bank of Spain ( L2 ) and Anton Martin ( L1 ). ... more   less 

Additional Information about Mercure Madrid Centro

Address: Calle Lope De Vega 49 | Triangulo del Arte, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Price Range: £75 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Madrid Centro 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Lope De Vega Madrid
Lope De Vega Hotel
Hotel Style:
#117 Luxury Hotel in Madrid
#141 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Madrid Centro staff and other travellers.
4 questions
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Questions? Get answers from Mercure Madrid Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to ask for a quiet room on the top floor...”
 of 5 bubbles leniag2016, 28 Sep 2016 | Read review
“corner rooms have an extra single murphy bed for families”
 of 5 bubbles juliedA1579BD, 3 Sep 2016 | Read review
“We asked for one with a balcony ,so we could stand outside at night, the second floor seemed pretty quiet”
 of 5 bubbles mikwadi, 17 Jul 2016 | Read review
“A room on the top floor would likely be quieter - see comments above”
 of 5 bubbles phebert, 26 Jun 2016 | Read review
“Ask for a room in the back of the hotel”
 of 5 bubbles X9960DFmanuela, 22 Jun 2016 | Read review
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