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Emperador Hotel Madrid

Traveller (1091)
Room & Suite (623)
Dining (76)
Overview
Calle Gran Via 53, 28013 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
4 Star accommodation
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Reviews (2,613)
Filter reviews
1,363 results
Traveller rating
433
549
234
96
51
Traveller type
Time of year
LanguageEnglish
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433
549
234
96
51
Show reviews that mention
All reviews rooftop pool club room plenty of sunbeds great pool great location lobby bar sun loungers central location per day royal palace within walking distance santo domingo plaza mayor metro station long weekend city break decent size
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1 - 5 of 1,363 reviews
Reviewed 4 days ago

Very centrally located hotel, walking distance to many attractions (Royal Palace, shopping areas, good restaurants, metro, etc.). The room itself was beautiful, just would have liked to have been warned ahead of time that reconstruction was being done in other rooms resulting in a pounding...More

Date of stay: November 2018
Thank LiMo1027
Reviewed 1 week ago

Was here for two nights in January. Great location, right off the metro. Great to walk around central Madrid. Staff were helpful. English was minimal, but we made do. Room was a bit small, but it is a European hotel after all. Nice quiet room.More

Date of stay: January 2019
Thank David T
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel MadridResponded 1 week ago

Dear @David T Firstly we would like to thank you for your stay at the Hotel Emperador Madrid and dedicating some minutes of your precious time to give your opinion about the facilities and services during your stay. We would like to apologize for the...More

Reviewed 4 weeks ago via mobile

Loved Madrid in its glorious Christmas elegance, and the Emperador Hotel was a perfect spot to stay. Grand and elegant and a welcome respite from the hectic streets. Liked the service, loved the location, nice room, great rooftop bar! Would stay there again. Supermarket on...More

Date of stay: December 2018
Thank MonkeyLogicPerth
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel MadridResponded 1 week ago

Dear @MonkeyLogicPerth Thank you very much for your great comment. We always appreciate to receive feedback from our clients as it help us to contiuously improve our service and quality level. We are happy to see that you have chosen our hotel for a Christmas...More

Reviewed 12 December 2018

The location is just Perfect !! The service is excellent and the Breakfast is very GOOD !! We always used this hotel for many years but now it has been a while we don't go to Spain... Hoping next year we will go again to...More

Date of stay: January 2018
Thank dolores b
Reviewed 7 December 2018 via mobile

I’m not sure why so many bad reviews. I found this hotel quite nice, comfortable and very well located. My 9th floor room was small but not unusual for a European hotel. The queen bed was comfortable. There was a coffee/tea service in the room....More

Date of stay: December 2018
Thank barbdpayne
View more reviews
About
Description
Emperador Hotel in Madrid is perfectly located in the lively Gran Vía of Madrid, only a few minutes of the main tourist attractions in the capital. It offers 232 guestrooms, meeting rooms and an amazing rooftop with More terrace and swimming pool in season. Other services in the hotel: gym, souvenirs shop, hairdressing, steam bath and valet parking, among others. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair access
Beachfront
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
232
Price range
US$114 - US$216 (Based on Average Rates for a Standard Room)
Also Known As
Madrid Emperador Hotel
,
Emperador Madrid
,
Hotel Emperador
Location
Spain > Community of Madrid > Madrid > Centro / Palacio / Gran Via
Hotel class
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
232
Price range
US$114 - US$216 (Based on Average Rates for a Standard Room)
Also Known As
Madrid Emperador Hotel
,
Emperador Madrid
,
Hotel Emperador
Location
Spain > Community of Madrid > Madrid > Centro / Palacio / Gran Via
Photos
Traveller (1,091)
Room & Suite (623)
Dining (76)
Pool & Beach (70)
Amenities (33)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
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Questions & Answers
Ask a question
MissieM55
28 August 2018|
AnswerShow all 2 answers
Response from LunaMax | Reviewed this property |
I cannot confirm but I believe it is open. When we visaited the only notices pertaining to open/close venues in the hotel related to the rooftop area.
0
Votes
MissieM55
28 August 2018|
AnswerShow all 4 answers
Response from erreckka2 | Reviewed this property |
We were there in June and the pool was open. It's small and there was no one in it. We took a cab to the beach. I'd suggest contacting the hotel or checking the hotels website for pool information Have a great trip
0
Votes
EmilyKendle
13 August 2018|
AnswerShow all 5 answers
Response from mapgirl2010 | Reviewed this property |
If you are a guest at the hotel then as you enter the rooftop area they take your name and room number (to verify you are a guest) and give you a wristband so you can come and go all day. I would always e-mail and arrange... More
0
Votes
Room Tips
"Ask for a room that does not face Gran Via."
L3729NVdavidt
1 week ago
Read review
"Avoid at all costs!!!"
PetraH1977
19 Nov 2018
Read review
"Best Views and Location, Location, Location"
Jamaed18
13 Nov 2018
Read review
"Either do not stay here or make sure you get a room that does not overlook the street (not sure these exist)."
nicholash398
8 Nov 2018
Read review
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