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All reviewsreal madrid stadiumsantiago bernabeubernabeu stadiumrooftop pooltwo double bedsfootball fansnuevos ministeriosbusiness districtel corte inglessmall gymmetro stationbit datedfamily roomcity centrethe hotel is cleanrooms are nicebreakfast buffet is
Great location, cafes and breakfast areas within 3-5 minutes walk. Shopping mall (Corte Englese) also 5-7 minutes walk kids friendly. Hotel rooms clean, well served, and the reception team is also very helpful and friendly.
We stayed here for 3 nights and on one of the nights we went for a Real Madrid game. This is really the most convenient hotel one could get. There were also plenty of restaurants nearby. My company's office is also right across another building,...More
Thank KY L
Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 6 February 2018
Dear KY L,
Thank you for your five star review and for choosing our property to stay with us during your recent visit to our city, I am happy to know that your found our location convenient.
We hope to welcome you again in your...More
The hotel is outdated with terrible worn out carpets and curtains. The room I had needed renovation. The room seemed to be clean but the looks of it (specially the carpet) made it look like unclean. The internet was not working at all, sometimes (If...More
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 1 week ago
We are really disappointed to heard about so such poor experience. Our sincerest apologies that your recent stay did not meet up to your expectations. We appreciate your comments and will share these with the different team so that we can continue to...More
If you´re looking for a place near from Santiago Bernabeu Stadium, this is your hotel. Near form a mall, subway station, good restaurants.But you can´t arrive by car. There´s no way to drop off by car. You must carry your luggage for aboute 200 m...More
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 3 weeks ago
Many thanks for your comments, we are happy to know that we provide you a good stay due our facilities and location. We apologies for the inconveniences you have faced due to the access, since it is true that you have to walk...More
The hotel’s huge plus: it’s only 100m from my office. Centrally located, very close to the ‘Estadio Santiago Bernabéu’, in less then 10 mins walking distance to the metro. The rooms are ok and clean, but the hotel is neither modern nor trendy. It got...More
Thank Jens W
Response from IHGService, Guest Relations Manager at Holiday Inn MadridResponded 3 weeks ago
Hi Jens W,
Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. While we are pleased with...More