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Sercotel Alcala 611

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Traveller (93)
Room & Suite (97)
Dining (40)
Overview
  • Excellent45%
  • Very good38%
  • Average15%
  • Poor2%
  • Terrible0%
Travellers talk about
“burger king”(2 reviews)
“nice hotel”(3 reviews)
“min walk”(2 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (76)
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All reviewsburger kingnice hotelmin walkcity centremetro stationtoothbrushathleticsstadiumtaxisupermarketcafesairportbedamenitieslobbywifinoise
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1 - 5 of 23 reviews
Reviewed 2 weeks ago

This hotel is not in the city centre but the hotel, the staff and the breakfast more than made up for that. I have to mention Lili who was very helpful, welcoming and full of information. The metro is very easy to manage when you...More

1  Thank Tina3
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 2 weeks ago

Dear Tina, What a wonderfull review! The whole crew is excited about your recent experience with us! Can't wait to welcoming you again! Kind Regards, Guest Relations Manager

Reviewed 3 weeks ago via mobile

hotel is stylish...courtesy drink service at the lobby. its near the roadside...so if u open the window, it will b kinda of noisy. everything is good abt the room...Memory foam mattress is good...comfy comforter. thumbs up...

2  Thank windxchime
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 3 weeks ago

Dear guest, What a nice review! Can't thank you enough for that! We look forward to welcoming you soon! Kind Regards, Guest Relations Manager

A TripAdvisor Member
165
Reviewed 3 weeks ago via mobile

I spent there one night with my small dog. In general is very comfortable and staff is friendly and helpful. I had a light dinner in room (not to leave my dog alone) and it was served promptly. It has a parking in the basement...More

Thank A TripAdvisor Member
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 3 weeks ago
Google Translation

Estimado cliente, Muchas gracias por su increíble comentario sobre su experiencia en el Sercotel Alcalá 611! Esperamos que disfrutara de...More

Reviewed 4 weeks ago

Stylish hotel with clean, nice comfortable twin bedroom. Amenities in the bathroom includes toothbrush, small comb, shampoos, bodywash, soaps and towels. But oh well the room was steamingly hot during the winter night because the aircond unfunctioned/main aircond switched off?. Love the wifi for it...More

Thank Ryunami
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 4 weeks ago

Dear guest, The whole team is excited about your recent stay at the Sercotel Alcalá 611! It is true that we count on a great breakfast and a very "comfortable & clean" room, and we are glad that you enjoyed your stay! We look forward...More

Reviewed 5 weeks ago via mobile

This hotel is nicely located, accessible by train to other parts of Madrid and within a short driving distance from the airport. The room is spacious enough and well stocked with the usual consumables. Worth special mention is the bed that is firm and comfortable,...More

Thank Gabriel_Sham
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 4 weeks ago

Dear Gabriel, What a lovely review! Can't thank you enough for sharing it! It is true that we count on a great location and that we have a "very nice" brekkie too! We would love to see you back soon! Kind Regards, Guest Relations Manager

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Room Service
Hotel Amenities
Multilingual Staff
Dry Cleaning
Laundry Service
Meeting Rooms
Banquet Room
Room Service
Concierge
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$72 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Business Hotel in Madrid
#138 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Business Hotel in Madrid
#138 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (93)
Room & Suite (97)
Dining (20)
Pool & Beach (15)
The Hotel (PRE-RENOVATION) (23)
Restaurants and Bars (PRE-RENOVATION) (20)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ryunami
20 January 2018|
Answer
Response from Kevin M | Reviewed this property |
Hi, You can telephone or e-mail the hotel: Property information Name of the property: Hotel Sercotel Alcala 611 Reservations e-mail: Trip Advisor does not allow e-mails to be typed (look up) Telephone: + 34 91 743 41... More
1
Vote
Khaled A
11 June 2017|
AnswerShow all 2 answers
Response from Alcala_611 | Property representative |
Hi Khaled, thank you for your question! The swimming pool will be open from 11.00 in the morning. Kind Regards. Guest Relations Manager
0
Votes
Google Translation
Room Tips
"Get a room at the back if you want a quiet night."
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"The rooms on the pool side should be quieter. The others are on the busy street."
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"Definitely on the back side of the building - much quieter."
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"Rooms at front are subject to some traffic noise. Rooms at back overlooking the pool appeared to be..."
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