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Hotel Liabeny

Traveller (808)
Habitación superior
Room & Suite (289)
Hotel Liabeny
Videos (1)
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Fully refundable before Fri, 3 May
No prepayment needed
£223
Fully refundable before Sat, 4 May
No prepayment needed
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£223
£153
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About

4.5
#118 of 470 hotels in Madrid
4.9 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Hotel Liabeny! The perfect hotel to enjoy the Spanish capital from the center of Madrid. We are located close to the emblematic Puerta del Sol, a few steps from the Gran Vía, one of the best-known streets in the city. Our classic and quite hotel offers a good rating on several extranets as Booking, Expedia, Tripadvisor..., with excellent services so that your stay in Madrid is unforgettable. Come and enjoy all the wonders Madrid has to offer from Hotel Liabeny! Everything is just minutes' walk from Hotel Liabeny; Puerta del Sol, Madrid's Gran Vía, museums, monuments, historical sites, etc.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Wifi
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared lounge / TV area
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Spanish
Hotel links
Special Rate:Special rate available
4,335Reviews96Q+A100Room tips

Reviews
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Detailed Reviews
HansteKhelte wrote a review 9 Apr
37 contributions7 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
The hotel is centrally located. Walking distance to awesome eateries, bars, shopping areas, attractions, even an awesome grocery store! There is some construction going on inside and outside but it didn’t bother us!

There were no instructions on how to call the front desk anywhere! On the last night, we were told it’s on the key card! They could have easily stuck it on the phone itself! Anyway what those figures mean on the key card was not obvious to me!!

They have black and gold pods - the gold seems like coffee not sure what black is or if they even serve tea. Again no instructions! It’s a mystery!!

The hotel is so clean - loved it! I would not pay for the breakfast though. With such amazing choices when you step out, why eat the hotel breakfast? It’s a huge spread but got repetitive for me even though they changed the pastries, meats etc…

You can borrow an umbrella with a 10 euro deposit and charge adapters (from US to Spain plug points) with a 5 Euro deposit per adapter. They rerun the deposit when you return the stuff. They have soap, shampoo plus conditioner, bath gel, body lotion, shower cap, comb, 2 free bottles of water,4 biscoffs, sugar packets….

We had a room with 1.5 baths and a living room - very convenient! Lots of storage too!

I would stay at Hotel Liabeny again, even though I am the sort of person who likes to try different highly rated hotels, just for the super clean bathrooms!!
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Call the lobby using instructions in the hotel key card, bring tea bags, they have hot water and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Antonio wrote a review Apr 2022
5 contributions1 helpful vote
5.0 of 5 bubbles
We started a tour to north of Spain starting in the capital, Madrid. We choose the Liabeny Hotel because of its central location, quality to price, convenience, & it’s service to its clients. From the time you arrive with its attention to details, UpToDate response to sanitation, great buffet breakfast, & quietness of its bedrooms it is very difficult to obtain an equal again for what you get for the price.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Theappga wrote a review Sept 2020
Charlotte, North Carolina45 contributions61 helpful votes
5.0 of 5 bubbles
I’ve stayed at this hotel before and my previous review mentioned that the rooms were dated and beware of controlling temp in room. I was delighted to check into a completely refurbished room with individual room air controls.
Great location near Puerta de Sol. Great value, Will book there again when in Madrid.
One additional note, there’s a Taco place right next door that had 20+ in line at all times, even in 90+F heat. I didn’t try but seems like a lot of people are willing to.
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Date of stay: September 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
orlawheatens wrote a review May 2020
1 contribution1 helpful vote
2.0 of 5 bubbles
Making a reservation through their website was quick and easy. Upon Madrid's lockdown, they stated all reservations would be refunded. It has been over six weeks since receiving this notice, and we have not received our refund. It seems they are quick to take our money but not so quick to return it.
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Review collected in partnership with this hotel
Date of stay: April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direccion Hotel Liabeny, Director General at Hotel Liabeny
Responded 21 Jun 2020
Thank you for your comments. All our clients have been informed that the refunds will be made as soon as the hotel opens. We are sorry for the inconveniences. Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TrinaD1966 wrote a review Jul 2022
aberdeenshire198 contributions7 helpful votes
5.0 of 5 bubbles
We chose this hotel for it's central location and for what we thought was good value for money. We were not disappointed, in fact it exceeded all our expectations. From the moment we stepped into the lobby we were met by friendly yet not overbearing staff. Check in was efficient ant the special requests i had asked for were delivered without any problem and with discretion. The rooms were absolutely amazing, we had two superior rooms and i can honestly say they were the nicest rooms i have ever stayed in. Immaculately clean, well stocked and the comfiest bed ever. We ate in the cafeteria restaurant on the first night as we were tired from travelling, they do a 15 Euro menu which consists of three courses, bread and a drink (wine, beer or soft drink) which was of great quality and value for money, we enjoyed it so much we ate there the following two nights of our stay too. Break fast was of an equally high standard with a huge choice of both hot and cold offerings. The one thing that came across in this hotel was the staff, the were the most friendly and helpful i have cane across, nothing was too much trouble. I will only stay here when in Madrid in the future. Well done Liabeny.
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Date of stay: July 2022
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Micalica wrote a review Apr 2023
65 contributions87 helpful votes
5.0 of 5 bubbles
On the whole I loved this hotel and would probably make a beeline for it next time I’m in Madrid.
Fantastic location - you can walk to any attraction if you’re so inclined and if not, the metro is just a few minutes away.
Located a stone’s throw from Gran Via, it is however on quite a quiet side street and the sound insulation in the rooms is pretty great (this coming from a self confessed hyper vigilant insomniac is high praise indeed, believe me)!
The rooms are spacious and impeccably clean, the beds are extremely comfortable and the showers are large and there’s great water pressure.
There is a good choice at the buffet breakfast and on the whole I enjoyed it. However the following could be improved:
There are just 2 coffee machines for the entire hotel which make one cup at a time, VERY slowly. This results in queues forming and a rather long wait for a drink.
A better quality cheese would be appreciated. The same could be said for the toasting bread.
The staff are extremely professional and amiable and helpful. However, the helpful information isn’t offered spontaneously and I only learnt of some great perks by asking probing questions (eg: a free transfer from the airport, free late checkout and a lounge for guests waiting around after checkout)
Having said that, once the enquiries had been made, they were helpful and accommodating to a fault.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joleen S wrote a review Feb 2020
Rochester, Minnesota2 contributions4 helpful votes
1.0 of 5 bubbles
I would not recommend this hotel, my luggage was lost in transit so I had to purchase new clothing to get by until my luggage arrived and the front desk wouldn’t borrow me a pair of scissors to remove tags from newly purchased clothing, even after explaining why I needed them. I was told I needed to wait until the next day when there was house keeping. Nothing like making an already crappy situation worse. Thanks Hotel Liabeny!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy wrote a review Oct 2022
Brighton, United Kingdom177 contributions134 helpful votes
4.0 of 5 bubbles
I stayed for three nights and was pleased to find a good quality hotel, in a central location for a good price. Check in was swift and I was straight up to my room. This is an older property with newly renovated rooms. The ground floor maintains a traditional look and feel, and the age of the hotel is visible in the size of the two lifts and the standard of the gym. My room however was very smart and well finished. I’ll admit the room was smaller than I was expecting, possibly due to its location in the corner of the building, but it was sufficient for a solo traveller. My standard double would have felt cramped with two people in it. The air conditioning was effective and the shower had the best water pressure of pretty much any hotel bathroom I’ve used! The location cannot be beaten. Easy to access via public transport from the airport and literally steps away from the centre of Madrid. For ease, convenience and value is absolutely consider returning.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angelia Z wrote a review Oct 2020
Mount Airy, North Carolina, United States7 contributions12 helpful votes
1.0 of 5 bubbles
So in May I had booked 6 rooms with this hotel for the end of 2020/beginning of 2021 as part of our group was coming after New Year’s. I accidentally booked one room and forgot to get the free cancellation option.

Our flight was cancelled so we had to cancel the whole trip, it’s hard to stay in a hotel in Spain when we live in the US. We were not going to cancel until the last moment. We really wanted to go to Spain. The E.U. has banned all travel from the US unless you reside in the E.U.

AFTER, Our flight was cancelled, I cancelled our rooms too. This is when I realized I had book one of the rooms without the free cancellation option.

Expedia tried several times to get the hotel to refund my money. The hotel got to the point that they would not answer the phone and continued to say I/Expedia would need to email the request. Expedia emailed several times.

The final decision is that they would not refund ANY of the money. I even asked for a voucher that would expire in a year. NOTHING. I even explained that we would be rescheduling and if they did not refund this room costs, I would not use their hotel when we rebook.

This hotel is obviously out for whatever they can get. No concern to please their patrons nor for a return customer. Any business that is only concerned with what they can get out of you, is not a place that would care if you once they receive their payment. So do not expect to check-in and get any customer service.

These are the kind of businesses to stay away from if you want even a minimal expectation of concern. A hotel, or any business that has no interest in repeat customers is obviously a bad choice.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
carol j wrote a review Jan 2024
1 contribution
5.0 of 5 bubbles
Fantastic hotel! Hotel lobby was still being renovated, but much of it was done, so no disturbance to our stay. The hotel is all marble and luxurious finishes. All personnel were friendly and accommodating. The concierge helped us with restaurant reservations and securing a taxi on departure.

The room we stayed in was a deluxe double with a very large king bed. The room, though small, was well laid out. There was a desk with drawers, cubbies and small fridge; one chair; bedside "tables." The room entrance had space to put your luggage plus a generous closet with hangers and shelves and the safe. The bathroom was decent sized with a roomy shower, large sink and countertop, large shelf below, and large mirror. Bathrobes and slippers were provided along with 2 free bottles of water a day, coffee (and tea upon request). Our room looked over the street and Plaza del Carmen being renovated, not a great view.

The buffet breakfast was excellent! A large selection with eggs, meats, yogurt, pastries, breads, cereal, fresh and dried fruit, fresh juices, salad and fixings, coffee and tea. Price was very reasonable for what you're getting.
We did eat in the quick cafe for breakfast once, but were underwhelmed.
There is also a small bar with a limited selection. Eh.

Location was very central, close to Sol Metro and shopping. Just down the street are a number of streets that are pedestrian only. We walked everywhere we could, and took the Metro when distance was too great. Would go back again.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas P asked a question Feb 2023
Pittsburgh, Pennsylvania4 contributions1 helpful vote
Is there a flamenco. Tab Lau n near by? Thank you Ta lau
Answer from Ted Johnson
Oregon27 contributions8 helpful votes
“Is there a flamenco. Tab Lau n near by?” I’m still trying to interpret “Tab Lau n” in your original post. That said, we just stayed here a month ago. Great location! Right in the middle of everything. So, if you’re looking for a specific bar/club/restaurant, chances are good you’ll find it!
Thomas P asked a question Oct 2022
Pittsburgh, Pennsylvania4 contributions1 helpful vote
What is the best way to get to the hotel from atocha train station. Thank you
Answer from naomi
Haifa District, Israel17 contributions39 helpful votes
Take a train to Puerta del sol train station and from there it is 5 minutes walk
Answer from SENSACIONES
Madrid, Spain11 contributions
Buenos días, lamentablemente, he de decirle que no podemos atenderle, pues estamos completos esos días. Un saludo,
HansteKhelte wrote a tip 9 Apr
37 contributions7 helpful votes
5.0 of 5 bubbles
"Call the lobby using instructions in the hotel key card, bring tea bags, they have hot water and sugar!"
Read full review
Bader76 wrote a tip Mar 2024
Hawalli, Kuwait226 contributions92 helpful votes
4.0 of 5 bubbles
"If you going to use Uber for transportation, you need to walk for one minute to reach Uber point."
Read full review
SIL3105 wrote a tip Mar 2024
Buenos Aires, Argentina302 contributions26 helpful votes
5.0 of 5 bubbles
"Only one block to Gran Via , restaurants and shopping just a few steps of the Hotel . Puerta del Sol two blocks ahead. "
Read full review
D W wrote a tip Feb 2024
Bolton, United Kingdom10 contributions12 helpful votes
4.0 of 5 bubbles
"Be aware of being offered a paid upgrade. Pay it if you like but just be ready for it i.e. perhaps check photos/reviews of standard rooms."
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pgbDublin wrote a tip Nov 2023
Dublin994 contributions1,385 helpful vote
1.0 of 5 bubbles
"Be aware that even when quiet rooms were available, the hotel completely ignored my request for one. There is a nightclub nearby."
Read full review
Not the right property for you?
There are more places to choose from in the Madrid area.
PRICE RANGE
£109 - £212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel liabeny sercotel, liabeny sercotel hotel
LOCATION
SpainCommunity of MadridMadridGran Via / Sol / Centro
NUMBER OF ROOMS
212
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL LIABENY - Updated 2024 Reviews (Madrid, Spain)

Frequently Asked Questions about Hotel Liabeny
Which popular attractions are close to Hotel Liabeny?
Nearby attractions include Mementorium (0.1 miles), Plaza Mayor (0.3 miles), and Gula Gula (0.2 miles).
What are some of the property amenities at Hotel Liabeny?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Liabeny?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Liabeny?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hotel Liabeny?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Liabeny?
Conveniently located restaurants include Zenith Brunch & Cocktails - Desengaño, Zenith Brunch & Cocktails - Valverde, and Steakburger Preciados.
Are there opportunities to exercise at Hotel Liabeny?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Hotel Liabeny have airport transportation?
Yes, Hotel Liabeny offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Liabeny located near the city centre?
Yes, it is 0.3 miles away from the centre of Madrid.
Are any cleaning services offered at Hotel Liabeny?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Liabeny offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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